How to contact Asurion, when they charge you ($169.00) directly from your account, but you haven't filed a claim?

Asurion has charged me $169.00 directly from my bank account, but I haven't filed a claim on any phone. I called Verizon, they transferred me to Asirion's number (866-653-4077), but the only thing you get is a prompt for the phone number you've filed a claim with. I havent' filed a claim, so I'm nto going to put a phone number in there, they might start a claim or something.
Tried entering 1 zero, it just said it wasn't a valid number, the second time I entered three zeros, then it just dropped the line.
Their online page I found is basically the same thing, just asks for the phone you are filing the claim against.
I know they aren't Verizon, but can't see how to contact them and talk to a person.

ASURION is a scam & dishonest company, dispute the charge w bank & dump Verizon for allowing them your personal banking info, you trusted Verizon w it not Asurion & they demonstrated lack of integrity & dishonesty.
>> Edited to comply with the Verizon Wireless Terms of Service <<
Edited by: Verizon Moderator

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How to contact Asurion, when they charge you ($169.00) directly from your account, but you haven't filed a claim?

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