How to Contact Hong Kong Apple Store
I have to contact Hong Kong Apple Store regarding Case Program. However, all lines are busy day by day and hour by hour even I have been waiting for over 1 hour in their phone system without contacting their staff. I have tried the following lines:
Apple On-line Store 800-908-988
Office 2506-8888
Technical Support 2112-0099
Any other contacting channels?
How come their customers cannot contact them?
I'm having the same problem. I have lodged an order for iMac and submitted my credit card details for Citibank installments approval. After wait for 2 weeks, there is none responses. I don't know if my application is successful or cancelled. Furthermore, the student offer of giving out FREE ipod touch is over, there's no way I can get an answer.
Hey Chris, I have another direct line 800-930-748. You can try your luck there.
So disappointed!
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Note that the warranty on iPhones is not international, so if you purchase an iPhone in Australia and it needs service, you would have to ship the iPhone to someone in Australia to take or send to Apple for service and then ship it back to you.
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Kathy
Please
<Personal Information Edited by Host>You are not addressing Apple here - this is a technical forum and we are all other users here.
You should also not post private info in an open forum - it is too dangerous - I've asked the hosts to remove the financial info and your email address. Anyone on this forum will reply to this thread - no need for an email address.
As for the activity: please call your credit card company immediately to report and question the activity. They can get in touch with the vendor (Apple). Calling the police will not be very helpful.
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