How to contact licensing team of Cisco
Hi Everyone,
Need to confirm how can i contact licnsing team at cisco to upgrade the license?
Thanks
MAhesh
http://cisco.com/go/license
https://tools.cisco.com/SWIFT/LicensingUI/html/contact.html
Upgrade might be subject to ordering - better discuss with you SE or partner.
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License Store: Primary License Storage
StoreIndex: 0 Feature: advsecurity_npe Version: 1.0
License Type: Permanent
License State: Active, Not in Use
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License Priority: Medium
StoreIndex: 1 Feature: advipservices_npe Version: 1.0
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License Priority: Lowyou need new license file from Cisco for advipservices (Cisco 897VA comes with advipservices by default)
send the below details to Cisco licensing team and request for new licese file
Router#show license udi
Once you have the new lic file from Cisco - copy it to router flash and type below command to active it
Router#license install flash:.lic
Installing licenses from "flash:.lic"
Installing...Feature:advipservices...Successful:Supported
1/1 licenses were successfully installed
0/1 licenses were existing licenses
0/1 licenses were failed to install
Router#
once done - reload the router.
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1. CON-SU1-AS1A1PK9 this is Cisco SMARTnet Support for AIP-SSM-10
2. do I need smartnet for ASA ?
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ASA5510test# session 1
Opening command session with slot 1.
Connected to slot 1. Escape character sequence is 'CTRL-^X'.
login: cisco
Password:
***NOTICE***
This product contains cryptographic features and is subject to United States
and local country laws governing import, export, transfer and use. Delivery
of Cisco cryptographic products does not imply third-party authority to import,
export, distribute or use encryption. Importers, exporters, distributors and
users are responsible for compliance with U.S. and local country laws. By using
this product you agree to comply with applicable laws and regulations. If you
are unable to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
[email protected].
***LICENSE NOTICE***
There is no license key installed on the SSM-IPS10.
The system will continue to operate with the currently installed
signature set. A valid license must be obtained in order to apply
signature updates. Please go to http://www.cisco.com/go/license
to obtain a new license or install a license.
sensor#
sensor# sh ver
Application Partition:
Cisco Intrusion Prevention System, Version 6.0(6)E3
Host:
Realm Keys key1.0
Signature Definition:
Signature Update S399.0 2009-05-06
Virus Update V1.4 2007-03-02
OS Version: 2.4.30-IDS-smp-bigphys
Platform: ASA-SSM-10
Serial Number: ........
No license present
Sensor up-time is 21 min.
Using 655507456 out of 1032499200 bytes of available memory (63% usage)
application-data is using 39.7M out of 166.8M bytes of available disk space (25%
usage)
boot is using 37.6M out of 68.6M bytes of available disk space (58% usage)
MainApp N-NUBRA_2009_JUL_15_01_10_6_0_5_57 (Ipsbuild) 2009-07-15T01
:15:08-0500 Running
AnalysisEngine N-NUBRA_2009_JUL_15_01_10_6_0_5_57 (Ipsbuild) 2009-07-15T01
:15:08-0500 Running
CLI N-NUBRA_2009_JUL_15_01_10_6_0_5_57 (Ipsbuild) 2009-07-15T01
:15:08-0500
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IPS-K9-6.0-6-E3 17:48:06 UTC Wed Jul 15 2009
Recovery Partition Version 1.1 - 6.0(6)E3
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