How to contact support? Problem with subscription

Hello,
I payed today 10euros to get more credit in Skype, but then I noticed that I had only about 2 euros in my credit. Then I went to my account and I saw that I had subscribed to the monthly unlimited (which I didn't).
Why/how did this happen?
I tried cancelling my subscription of the one month unlimited, but I got an error and an ID that I have to use when contacting Customer Support.
REQUEST-0634ec74/2014110817
How do I contact Customer Support?
Thank you

Hi, Tatabrasil, and welcome to the Community,
Here is a link to the instruction on how to contact Skype Customer Service via their secure portal: Contact Customer Service Also, here is a link to the instruction on how to start an instant message chat with an agent: https://support.skype.com/en/faq/FA10656/what-is-live-chat-support
Skype is aware of continued problems with the website when contacting their customer service agents. If you experience difficulty reaching Skype Customer Service or find yourself redirected back to the Community, please try again using a different web browser and - important - by choosing a different path through the various drop-down menu options presented. Also, look to approve a pop-up dialogue box which would connect you to start an instant message chat with a customer service agent. If you have pop-ups blocked in your browser settings, this will also impede reaching an agent.
Regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Similar Messages

HT4539 how to report a problem with a purchase

how to report a problem with a purchase

What type of problem ? If you've been over-charged then you can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the item doesn't work, then depending upon the item type (app, ibook, music etc) then you might be able to re-download it via the Purchased tab in the App Store or iTunes store app : re-downloading . Music, films and tv shows can't be re-downloaded in all countries. If it's an app then you should also try contacting the app's developer before using the 'report a problem'
If you aren't in a country where you can re-download the item or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account (Store > View My Apple ID on iTunes 11) and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that item and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

How do I correct problems with my trackpad were it is either unresponsive to my finger as a mouse or the cursor appears to move on its own at times?

How do I correct problems with my trackpad where it is either unresponsive to my finger as a mouse or the cursor appears to move on its own at times?

http://support.apple.com/kb/TS1248
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
"Resetting SMC on portables with a battery you should not remove on your own".
If these steps do not help, contact Apple.

How to fix a problem with my book pro that has a gray screen with a folder with a question mark on it

does any one know how to fix a problem with my book pro that has a gray screen with a folder with a question mark on it?

Hello Mokhtary123 and welcome to Apple Support Communities,
It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running.
But basically your system can't find the boot disk. Usually this is a symptom of a dead/dying/corrupted hard drive;
A flashing question mark or globe appears when you start your Mac - Apple Support
OS X Recovery
http://support.apple.com/en-us/HT4718

WHEN or HOW to fix the problem with Thunderbolt/Side screen problems

WHEN or HOW to fix the problem with Thunderbolt/Side screen problems (Cinema screen). Keeps blinking on & off then eventually completely off. Would have thought Apple would have fixed the problem by now as it is apparently to do with the Thunderbolt connector!.

Hello, might it be Video card related?
See if yours is on the recall list...
iMac (27in): AMD Radeon 6970M Video Card Replacement Program (del 'mid 2011')
http://xlr8yourmac.com/
http://support.apple.com/kb/TS5167?

I want to upgrade from Tiger to Snow Leopard on my 2008 MacPro. How do I avoid problems with the upgrade process?

I want to upgrade from Tiger to Snow Leopard on my 2008 MacPro. How do I avoid problems with the upgrade process?

#1 Do a complete bootable backup of your drive before upgrading. That way should anything happen you can revert back to the start and try again.
Make sure you meet Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You might also want to make sure you don't have software issues with SL:
A Mac OS X 10.6 Snow Leopard Application Compatibility List - http://snowleopard.wikidot.com/

How to contact support?

hello.
I'm totally lost on this web site.
Question is simple : how to contact support? phone number? email?
My questions regards the RV220W, i don't find any help anywhere on it, expect its manual user guide.
Regards.

Hi Giova,
To contact the Cisco Small Business support center in the US, their phone number is: 1-866-606-1866.
For other countries, please see the following page that contains the pertinent contact list.
http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
Cheers,
Julio

How to contact support in Munich

how to contact support in Munich?

Contacting Apple World Wide for Support and Service
http://support.apple.com/kb/HE57
http://www.apple.com/de/retail/rosenstrasse/

I forgot my security questions and i don't hace a rescue security Mail. I am from Colombia and i do not know how to contact support from here

I forgot my security questions and i don't hace a rescue security Mail. I am from Colombia and i do not know how to contact support from here

Click here and fill out the form. You may be told to use a different country's phone number.
(105200)

How does one escalate problems with support

Hi
How does one escalate problems one experience with support?
The support desk has agreed three weeks ago that they will arrange for my Playbook to be collected - and I have follwed up a number of times - but still nothing. I am still sitting with a useless Playbook.
Thanx

I had the issue too, you have to agre to the email that was sent to get RMA done.
might need to call support once more and explain this part and agree to the email.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

How can I report problems with the Mozilla support website?

Of course this is a problem with the website, not with Firefox, but "other products" is a dead end. I have sensory disabilities, so these are some of the bugs I've noticed, I don't know what bugs other people have noticed:
1. There are too many animations. They hurt.
2. Searching for "accessibility" turns up questions and answers using the word "access," which usually have jack to do with accessibility problems, accessibility solutions, accessibility tools for Firefox, etc. for disabled users.

'''[https://addons.mozilla.org/en-US/firefox/addon/flashblock/ Flash block]''' {web link}
Never be annoyed by a Flash animation again! Blocks Flash so it
won't get in your way, but if you want to see it, just click on it
This is probably a good site to be aware of
http://www.accessfirefox.org/Firefox_Accessibility_Extensions.php
It is a semi official mozilla community run site.
IIRC the site and many of its addons were caught out by Australis.
That is probably one site we should reach out to in advance if for instance making anything less distinct smaller, or lower contrast.

Petition for Technical Support (Problems with BlueSoleil on BT6967 ver 1.43)

I downloaded BT software BlueSoleil v2.0 from http://www.msi.com.tw/program/support/download/dld/spt_dld_detail.php?UID=326&kind=8
After installation, it doesn't load and asking for Licence Problem with my BT-6967 that's I think is not model v1.43, have also tried my original CD and same problem
this is a serious problem with BlueSoleil Drivers on BT 6967, because my dad buy one last BT 6967 ver1.43 with Tranceveing Key driver version 1.3.4.9 (shows on cd) and I tried upgrade my driver version 1.3.4 on my old BT 6967 with this 1.3.4.9 bluesoleil drivers and doesn't works!!!! I don't understand when both are same model MS-6967 why!!! don't works with the last drivers!!!! perhaps only for ver1.43??? because in the main window of BlueSoleil show a message "This version demo has expire" !!!!! what is the reason !!! blueSoleil only works with his 1.3.4.9 MS 6967 Tranceveing Key !!!??? and what's up with a normal MS 6967 1.3.4, technical support could help me??!!! please!!! i need a BlueSoleil software open to all versions on BT-6967
Please SOLUTION!!!!!! License Problem: BT-6967, XP SP2 BlueSoleil BT Driver
Im so bored with this problem.. i need solution.. please!! MSI how is posible BlueSoleil can't work only Demo version if I downloaded by his page

Thanks for your interest.. i saw FAQ's pages about bluetooth connectivity and I already made contact with MSI Support, but i don't get any answer .. then I don't know what to do with this driver conflict on models BT-6967 running BlueSoleil
anny sugggest?¿

Contact Sheet problems with LR 1.3.1 for MAC

Hey,
When I'm saving my contact sheets as PDF files in "Draft Mode Printing" mode about 20% of all the images comes out blurry. It looks just like they are out of focus, this occurs every time I do contact sheets in LR and uses "Draft Mode Printing" Sometimes its less then 20% sometimes its more.
I run LR on a Macbook Pro wih 4 Gb RAM, OS X, 3,5 Gb harddisk space left on computer.
Do anyone else have problems with this?
/Martin!

If you make contacts with full quality, same thing? How many images per page?
You are very close to the edge in running out of HD space needed for VM and scratch space, if not already over the theoretical limit.....

Nokia 6230 Contacts Sync Problem with Outlook

I have a Nokia 6230 and used to sync my contacts with outlook using PCSYNC. Now I receive a message that sync is completed but only 1 or 2 contacts are copied to the outlook (always the same ones). I have already updated the PC Synch version many times, tried to change configurations on PC Sync and on the phone, created new folders on outlook and sync profiles, cleaned the configuration files on "documents and settings" folder, contacted Nokia phone suport in Brazil, but nothing worked.
I use Windows 2000 SP4 in English, connect through Infrared and have the 6.81.13.0 version of PC Sync (I have already tried many other versions). I'm using Phone memory. When I use PC Sync explorer those same few contacts that are synchronized are the only ones that I can see in the contacts folder.
I think the problem is in some configuration file in Windows environment or I have a problem with the phone set.
Please if anyone could help me I would apreciate. I have lost many hours trying to fix that problem.

Today I searched through the discussions and found many other users with the same problem (Himalaya2050, Marbru, tugrulislier). Almost everybody using Nokia6230 and using international character set, maybe the root cause for the sync problem.
I think Nokia should have a tested fix for that problem.
Was the phone update the solution for other users? Do you have any feedback? I haven't found in the discussions any user with that problem solved.
When I first contact Nokia support in Brazil they told me to do many time consuming procedures (reinstall and update PC sw many times) that didn't worked and didn't make sense for me, as the sync was working with previous version. So I don't want to try another non tested solution, because I will have to go to a tech assistance, wait and probably loose all the information stored on the phone.
I think I will have to exchange my phone ...

ITunes 10.6 Mac Problem with Subscriptions Management

I have my MacBook updated to the latest everything, including iTunes 10.6.
I have noticed a problem with iTunes, in that I can log in to the store with my AppleId and buy apps, music, books, magazines movies etc and everything works fine.
However some apps have an auto-renewing subscription and I have a problem here. I log in with my AppleId, go to manage account and am then presented with an endless loop of password requests.
There doesn't seem to be any way to get to the subscriptions to turn them off.
Does anyone have any helpful tips?
thanx

I just tried this also on my iPad and it doesn't work there either. Although I can get into the account settings, when I try and change a subscription I get a big black rectangle in the middle of the screen and the iPad hangs until the screen login thing kicks in and I have to enter my pincode again.
Maybe this is something to do with my AppleId, I can't actually believe this is a fundamental problem, although maybe I am optimistic.

How to contact support? Problem with subscription

Similar Messages

Maybe you are looking for