How to correct printing problem error code 0xd0840001

Help!   My 5610v suddenly stopped printing. All of the lights are flashing and error code " 0xd0840001 Reset Power" shows in the window.  I have unplugged power and still had same error code when I plugged back in.  Is this a fatal error or is there a fix?  Thanks.

Hi @thom235,
Do you have the printer connected directly to a wall outlet or is it in a surge protector or power bar? Even if you have been using a surge protector/power bar all this time and you feel it is not the cause, please connect it to a wall outlet just so we can eliminate the power source as the root cause.   Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector
In this document you will see, ISSUE: Problems or issues may arise when an HP LaserJet series printer is connected to an uninterruptible power supply (UPS), a power strip, or a surge protector
^ This is not limited to Laserjet printers.
 When you unplugged the printer, was it on? If not, let's perform a hard reset. To do so, leave the printer on and unplug the power cable for 1 minute. While it is unplugged, hold down the power button on the printer for 10-15 seconds to release any built up power, then after the minute has passed, plug the printer back in.
If the issue persists, I suggest you call us. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Best of luck!
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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