How to create an activity when system finds duplicate record!!

Hi CRM Experts,
I am working on CRM 5.0. We are uploading contact details to CRM through ELM.
Here My queries are:
1) How to create An Activity when system finds duplicate record?
2) By using ELM we can create BP with Activities and BP with Leads. But Here, my scenario is we have to Create BP with leads and Acivities. can any one help me on these areas?
Thank in Advance.
Sree

Hi Sree,
I can help you with your first query.
When the system finds a duplicate record then either the system stops working further or proceeds with the error free record.
So once the duplicate entry is found only the first record will be considered and not the second or the duplicate record.
Regards,
Rekha Dadwal
Kindly reward with points if usefull !!!!

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