How to customize email notifications in COREid

Question

Hi
Customer trying to customize email notifications in workflow COREid.
Documentation is not very clear on how to do this.
Any help is appreciated
Toly

Answer 1

Hi ,
To customize the e-mail subject:
Step 1 Select Admin > Network >  Notification and Action Settings > Fault - Email subject  customization.
The available and selected lists of the subject attributes for e-mail  are displayed.
To customize the e-mail subject, you can add and remove subjects from  the current e-mail subjects list. By default, following list of e-mail  subject attributes are displayed in the Selected Subjects for E-Mail  box.
•Event ID
•Device Name
•Time
•Severity
•Event Name
•Status
To add a subject:
a. Select the subject attribute  from Available Subjects for E-Mail.
b. Click Add.
The selected subject attribute is added to the Selected Subjects for  E-Mail list.
You can add a subject attribute only from the Available Subjects list to  the Selected Subjects list. You cannot add a subject attribute from the  Selected subject list to the Available Subject list.
To remove a subject attribute:
a. Select the subject attribute  from Selected Subjects for E-Mail.
b. Click Remove.
The selected subject attribute is removed from the Selected list and  added to the Available subjects for E-Mail list.
You can remove a subject attribute only from the Selected Subjects list  and not from the Available Subjects list.
Step 2 Click Up or Down to rearrange the  order of the selected e-mail subject attributes.
Step 3 Click Apply to save the customized e-mail  subject attributes.
Note: Other than this you will not be able to customize any thing, User-defined fied option will not work.
I hope this will help
Thanks
Afroz