How to  deactivate a crashed computer

how to deactivate a crashed computer

Most applications permit two activations. Unless you have installed already on two computers/devices  there should be no problem.
If you have already made two activations we can't help on the forums. You would need to contact Adobe directly.
http://www.adobe.com/company/contact/offices.html

Similar Messages

  • Deactivate a  crashed computer, how do I add another one

    My computer is no longer working therefore I can not deactivate that computer and add another one?

    Please see http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    Thanks
    Andaleeb

  • How to deactivate a lost computer

    how do I  deactivate Elements 8 on a computer that is no longer in existance.  I can't contact Adobe. Thanks

    http://forums.adobe.com/thread/1030438

  • How to deactivation on crash computer (cs6)

    I installed CS6 on the PC computer. Last week, my computer HDD crashed.
    Now, I have a big problem. I cannot deactivation. Also, I cannot install the CS6 to new computer.
    I had serial number & Adobe ID on hand, But how to do that?
    Best Regards

    Hi cc ng,
    You can contact us through the chat portal.
    Please click on the below link.
    Contact Customer Care
    Choose the product, select the issue and then choose "Still need help, contact us".
    Thanks

  • How to deactivate imessage on computer

    How do I deactivate i message from computer

    Did you already check this discussion?
    how to unregister iphone: Apple Support Communities

  • How to deactivate on a computer that is dead

    My computer died completely. I could not even start it up. I bought a new one and installed Adobe Photoshop Elements 13 from a .dmg file on had on a backup drive.
    Now when I try to activate Elements I am told it is already activated on two computers and I must deactivate it from one of them before I can activate it on my new computer.
    I do not know what other computer it is active on and I cannot deactivate it on the dead computer.
    What I want to do is deactivate it on both other computers and activate it on my new one.

    Yes, activation is tied to the hardware. The only folks who can straighten this out are Activation Support. Go here:
    Activation & Deactivation Help
    and scroll down to "Still need help? Contact us," and work your way through the links there. Eventually you will be able to start a chat session and get it taken care of.

  • How to deactivate on old computer

    laptop is shot, got another desktop today, need to deactivate one and activate the new one?

    contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
    request an activation count reset.

  • Trying to install CS6 on new iMac. i uninstalled photoshop from my old mac, but didn't deactivate. how to deactivate. i have the serial number

    i'm trying to install Cs6 on my new iMac. i've uninstalled on my old mac but didn't deactivate first. how to deactivate the old computer?

    contact adobe support by clicking this link and then clicking 'still need help' as soon as it appears, https://helpx.adobe.com/contact.html
    request an activation count reset.

  • How to deactivate one of our computers that has crashed so I can download on another

    How to deactivate one of our computers that has crashed so I can download on another?

    I'm also having the same problem, except my hard drive died. It worked for a little while on my other computer and then told me that I was running it on another computer and had to deactivate it, so I clicked the button to deactivate it. Now it's doing it again but wont let me deactivate it, saying I've reached my limit for deactivations or something like that and to try again later. It's only doing this with Muse, I'm using Photoshop too and haven't run into this problem. I'm in the middle of working on a site and really don't have time to waste with it being stupid like this, so any help would be greatly appreciated!

  • How do I activate my computer,if one of my five computers crashed

    I have five computers with itunes, but one crashed and I can not get on it to deactivate it, and I have another computer to activate, but it wont let me since five have already been used. How do I add another computer?

    Please clarify your question; I have no idea what you are asking.
    Adobe Reader is a free software that can be used without an Adobe ID or authorization.

  • How can I deactivate an old computer that I know longer have?

    How can I deactivate an old computer that I know longer have? I own two computers and Adobe permits two computers on a subscription. However, when I bought my third new computer and didn't deactivate my old computer, I did not notify Adobe. Now, there is a message saying that I must deactivate the old computer to register the new computer. I don't know how to do this. Can anyone help?

    You cannot yourself deauthorize a computer that's not working or to which you no longer have access. You can authorize a total of up to five systems, so unless you've hit that limit it's probably not really important that you deauthorize your dead unit now. Once you reach five total authorizations, a button will appear in your iTunes Store account that will allow you to deauthorize all your systems, so that would at that time recover the now-useless authorization.
    If for some reason you really feel you need to deauthorize a system and you're not at the five-system limit, you can try contacting  the iTunes Store customer support department through their Contact form (follow the on-screen instructions)  and explaining the problem to them. They might be willing to clear your authorizations for you.
    Regards

  • I tunes has stopped working in windows 7 and I don't know how to get the crash information that everyone else seems to get to know what the cause is....any help?  I have a toshiba windows 7 computer.

    I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close.  There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.

    Re: That garbage is unreadable.
    If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
    Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
    I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

  • I've restored my itunes from a crashed computer - how do I get my new computer to read my itunes library?

    I have restored my itunes library from a crashed computer (via a hard drive) - how do I get my new laptop to recognise my old itunes library when I fire up itunes?

    Hi,
    See this link.
    http://support.apple.com/kb/ht1449
    Jim

  • HT1296 How do you put all music on Ipod back onto a previously crashed computer in which the original music files were not able to be restored?

    Hi, HOW DO YOU PUT ALL MUSIC FROM IPOD BACK ONTO A PREVIOUSLY CRASHED COMPUTER IN WHIHC ALL MUSIC FILES WERE UNABLE TO BE RESTORED.
    My computer crashed a few months ago and my IT guys were not able to restore my music files.. at least I can't find them. When I log into Itunes, all of my music and play lists appear but when I click to play a song in Itunes on computer, it says the files can not be found. My Ipod obviously has all of my music but I'd like to add more (without deleting what I've got on there) and to copy back whats on my Ipod back to my computer. If I plug together and my computer sync then I will loose all music... needing detailed instructions please.

    from what i understand, the procecess is similar on both mac and pc, so i'll try help you here. have you set your preferences to "automatically update all"?
    Yes i have.
    if this isn't working, maybe try moving one that you are certain is in the correct format, manually. import it from scratch to your itunes, and then copy it to the ipod.
    If i click 'import files' the only files it comes up with are text file. Should it be doing this?' So the only files i can import are written documents :/
    If i select 'add files' it dosnt add them to my libary at all.
    I tryed what you said, i deleted my movies then loaded one into my libary which i no is in the right format but it still said that it is unable to put into my ipod.
    Thanks for trying to help by the way :]

  • How do i deactivate a previous computer?

    i dont know how to  deactivate a computer without being on that computer... does anybody know???

    If you no longer have, or access to, the computer(s) you want to deauthorise,
    Log in to iTunes,  go to "view your account info" on the itunes store,
    Deauthorise all five,
    (Please Note: this can only be done Once every 12 months)
    Then re-authorize your current Computer(s) one at a time..
    Authorise / Deauthorise About  >  http://support.apple.com/kb/HT1420
    Note:  From memory you need to have at least 2 Computers Authorised before the Deaurthorise all 5 Option appears.

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