How to deactivate an account on a stolen computer

Hello, my computer was stolen and now I am trying to install the CS6 Design and Web Premium on my new computer, when the system tells me to put my serial number in, it says it is incorrect, I think this is because the Suite is still installed on the stolen computer, I want to deactivate that account so I can install and activate it on my new one.

You are allowed to have two machines with activated installations, so if you only had the one then the problem might be you are using the wrong number.
To get the lost installation deactivated you need to contact Adobe Support thru chat and ask them to reset your activations.  Then you will again have the two your license provides for.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

Similar Messages

  • How do I deactivate a product from a stolen computer?

    How do I deactivate a product from a stolen computer?

    Contact web chat:
    Adobe ID, sign in, and account help

  • How to deactivate my account

    hi
    i have use a apple id i have alredy use is five computer
    i am use apple itune store , open account setting,
    deauthorise all computer
    massge in my screen
    cannot deauthorise
    you may only deauthorize all computers once per yaar. you must wait until 12 december 2012befor you may dearthoize all your computerrsa again . if you are  having problams deauthorise plz visit a http://www.apple.com/support/itunes/ww/ but my problam not solav
    plz help any body

    You can't delete it.   Just don't use it and eventually it will fade info obscurity.

  • FAQ: How to deactivate an Adobe product, or My computer crashed, how do I install on a new one?

    What is Activation?
    When you purchase an Adobe product, your license allows you to install on two computers. To enforce this limit (and prevent others from using what you have paid for), your serial number comes with two Activations. Activation happens when you launch the product for the first time (it does not happen during the installation process). Your Adobe product contacts the Adobe activation servers and lets us know that you are using the product on a specific computer (using an anonymous, unique machine code). If you'd like to move your product to a new computer, simply uninstall the application, which lets you deactivate it from the computer.
    I have already installed on two computers, and one of them crashed, what do I do?
    Often you will find yourself in a situation that a computer has crashed and you had an activated Adobe product on that system. Depending on how much you use the Adobe product, this could be a major issue. If you have crashed your first computer and have not yet installed on a second, then there is nothing to worry about, simply install and use the product as normal. Obviously you can't uninstall and deactivate the product on the dead computer. At this point, you will have to contact our customer service department to have your activations cleared up from the back-end servers. This should be a very quick, painless process to accomplish. Simply call: 1-800-642-3623
    More information
    Please review: Adobe software activation

    Hello Don,
    I think there may be a misunderstanding on your part. The CDs that you receive as part of Developer Suite do not actually contain "updates" to a previously installed version of LabVIEW; they are stand-alone installers. Every quarterly shipment of the Developer Suite CDs contains the full version of LabVIEW, along with the included toolkits and other National Instruments software.
    In other words, if you have any set of Developer Suite CDs, you can start a new install of LabVIEW et al. immediately. You don't need any so-called "original" CDs.
    Good luck!
    Mike N.

  • How do deauthorize an account on a broken computer...

    I have my iTunes account registered to a computer that recentley had Windows reinstalled because it was an unrecoverable problem. How would I deauthorize that computer?

    You can't deauthorise a 'dead' installation on it's own. However once you reach the limit of 5 authorisations you'll have the option once a year to deauthorise them all in one go and start over: About iTunes Music Store Authorisation and Deauthorisation

  • How to deactivate an account

    I want to get rid of my account how to do it?

    You are allowed to have two machines with activated installations, so if you only had the one then the problem might be you are using the wrong number.
    To get the lost installation deactivated you need to contact Adobe Support thru chat and ask them to reset your activations.  Then you will again have the two your license provides for.
    For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Serial number and activation chat support (non-CC)
    http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

  • How to deactivate a account

    my acount is [account name redacted to maintain confidentiality] please deactivate my acount permanenet

    Dear Readers,
    As I wrote, above:
    If you wish to remove your Skype account (delete your account), please review the information in this FAQ article:
    Can I Delete My Skype Account?
    and then please contact Skype Customer Service to file your request as explained in the instructions.
    Thread (topic) now closed.
    Regards,
    Elaine
    Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
    Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

  • HT2589 How to deactivate my account?

    I want to deactivate my apple ID for now! how do i do that?

    You can't delete it.   Just don't use it and eventually it will fade info obscurity.

  • How to switch itunes account from windows house computer to mac laptop??

    I currently have my itunes account set up on my house computer for the past few years... I would like to switch the account over onto my macbook laptop. How do I do this? Thank you.

    Copy \Music\iTunes\iTunes music\ folder to the memory stick.
    Plug it into your MacBook.
    Open iTunes.
    Go to iTunes prefs -> Advanced. Tick *Copy files to iTunes music folder when adding to library*.
    Now go to iTunes menu File -> Add to library anbd select the *iTunes music folder* on the memory stick then click Ok.

  • How to deactivate contribute cs3 from non available computer so I can install on another

    I Need to deactivate contribute cs3 from a non access able computer so I can install on another. I do not have access to the other computer. A contractor installed it and I don't know the Apple ID that was used to install.
    ANy any help would be appreciated!

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  • How do I migrate account settings to new computer

    I have just installed PSE10 on a new computer.  Is there a way to transfer my account settings (e.g. Flickr account, Facebook account, E-mail contact list, etc.)?

    I'm not sure this will work, but you can try copying over your old Preferences file:
    "C:\Users\<username>\AppData\Roaming\Adobe\Photoshop Elements\10.0\Editor\Adobe Photoshop Elements 10 Prefs.psp"
    That's a hidden directory, so you'll have to temporarily allow viewing hidden files.
    Ken

  • How to deactivate Photosh.El.12 on old computer

    I want to install PE12 on new PC, but software is already installed on two PC's.  I know I have to deactivate on my old computer before installing PE12 on new one.  But I cann't find an option in the program where to do the deactivation.  Can anyone help me with this problem ?

    V12 uses the new 'sign-in' process rather than activation. So you can install it on as many computers as you like but only two can be signed in at any one time. So instead of deactivate you use Help> Sign Out.
    Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

  • Stolen computer, need to deactivate CS4 so I can reinstall.

    So my computer was stolen, but in order to reinstall CS4 on my new mac book I need to deactivate it on my old (stolen) computer.  Can I do this remotely?
    I have my serial code, but have maxed out on the number of computers I have it on.

    Contact support by web chat to reset activations.
    Mylenium

  • HT1349 how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    how to deactivate my iphone if it is stolen ? but i do not know the serial number neither do i have the box.

    I also suggest, if you have enabled geo-localization and have associated an iCloud account to your iPhone, to localize your iPhone through a map on http://www.icloud.com. You may also block your iPhone, send a message to the iPhone and erase all your data.

  • HT4285 how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    how to deactivate my iphone if it was stolen ? and i dont have the serial number.

    If you have an iCloud account the you can go to www.iCloud.com and sign in with your Appleid.  Click on Find my iPhone and Find it's location, deactivate or Wipe it.
    I would also call your Mobile service provider and have them cancel the service for that unit.
    Regards,
    Captfred

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