How to deactivate the serial number of computer who totally crashed?

Hi,
I have purchased the Adobe Design Premium CS5. My computer totally crashed and I had to reinstall the program(s) on another computer.
I redownloaded the program via my Adobe account on the website, but every time I start a Adobe program I get a pop-up message saying my activation limit is reached. I cannot deactivate on the other computer since he is not usable anymore.
Can you please help me? I would like to use my serial number only for the "new" computer now.
Many thanks.

If you have reached your activation limit then please contact our support team. They can increase the activation count to allow you to install on the new computer. You can also contact our support team via chat at http://adobe.ly/yxj0t6.

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How to deactivate the serial number of computer who totally crashed?

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