How to deactivation on crash computer (cs6)

I installed CS6 on the PC computer. Last week, my computer HDD crashed.
Now, I have a big problem. I cannot deactivation. Also, I cannot install the CS6 to new computer.
I had serial number & Adobe ID on hand, But how to do that?
Best Regards

Hi cc ng,
You can contact us through the chat portal.
Please click on the below link.
Contact Customer Care
Choose the product, select the issue and then choose "Still need help, contact us".
Thanks

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How to deactivate a crashed computer

how to deactivate a crashed computer

Most applications permit two activations. Unless you have installed already on two computers/devices there should be no problem.
If you have already made two activations we can't help on the forums. You would need to contact Adobe directly.
http://www.adobe.com/company/contact/offices.html

Old computer was wiped clean before CS6 could be deactivated. New computer and CS6 require serial number/activation code that I don't have recorded.

Old computer was wiped clean before CS6 could be deactivated. New computer/ CS6 require serial number/activation code that I don't have recorded.
How do I proceed?

Sign in to your Adobe account online and see if your serial number is available via the My products section. If you regstered your software then it should be available there.
Your only other hope beyond that would be to contact Adobe Support thru chat and see if they can help you. Also ask them to reset your activations so that the lost installation is essentially deactivated.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

How can I aktivate my Premiere CS6 after rebuild my computer?

How can I aktivate my Premiere CS6 after rebuild my computer?
I get a message, that I have to deactivate my old lizense. My system has crashed and I installed it new. I installed adobe software also. But Premiere CS6 has a problem. What can I do?

Adobe contact information
http://www.adobe.com/support/contact
In the US - Adobe General support 800-833-6687 M-F 5am-7pm Pacific
In the US - Adobe Install Problems 800-642-3623
In the US - Adobe Activation 866-772-3623 Open 24/7
Adobe Activation note in #4 9-11-09 http://forums.adobe.com/thread/488108

I tunes has stopped working in windows 7 and I don't know how to get the crash information that everyone else seems to get to know what the cause is....any help? I have a toshiba windows 7 computer.

I have a toshiba computer and it is windows 7, recently after I installed imatch everytime I open itunes I get the message 'i tunes has stopped working' and windows cannot find a solution and has to close. There is no solution and I don't know how to get the crash information on my computer....can anyone help as I want to finish downloading all my songs to match to be available on my mac products.

Re: That garbage is unreadable.
If you really want help, stop messing with the fonts and post so that others can read and offer suggestions.
Or better yet... try a search, I'm certain you'll find a solution to whatever issue you're experiencing.
I have found that many times it is the things that make you most angry that push you to action. This was the case here. Thank you for causing me to get so angry that I found the answer myself.

I purchased a new computer that does not have a disc drive. how do i re download my CS6?

i purchased a new computer that does not have a disc drive. how do i re download my CS6?

Hi,
are you using a windows or mac ??

I've restored my itunes from a crashed computer - how do I get my new computer to read my itunes library?

I have restored my itunes library from a crashed computer (via a hard drive) - how do I get my new laptop to recognise my old itunes library when I fire up itunes?

Hi,
See this link.
http://support.apple.com/kb/ht1449
Jim

HT1296 How do you put all music on Ipod back onto a previously crashed computer in which the original music files were not able to be restored?

Hi, HOW DO YOU PUT ALL MUSIC FROM IPOD BACK ONTO A PREVIOUSLY CRASHED COMPUTER IN WHIHC ALL MUSIC FILES WERE UNABLE TO BE RESTORED.
My computer crashed a few months ago and my IT guys were not able to restore my music files.. at least I can't find them. When I log into Itunes, all of my music and play lists appear but when I click to play a song in Itunes on computer, it says the files can not be found. My Ipod obviously has all of my music but I'd like to add more (without deleting what I've got on there) and to copy back whats on my Ipod back to my computer. If I plug together and my computer sync then I will loose all music... needing detailed instructions please.

from what i understand, the procecess is similar on both mac and pc, so i'll try help you here. have you set your preferences to "automatically update all"?
Yes i have.
if this isn't working, maybe try moving one that you are certain is in the correct format, manually. import it from scratch to your itunes, and then copy it to the ipod.
If i click 'import files' the only files it comes up with are text file. Should it be doing this?' So the only files i can import are written documents :/
If i select 'add files' it dosnt add them to my libary at all.
I tryed what you said, i deleted my movies then loaded one into my libary which i no is in the right format but it still said that it is unable to put into my ipod.
Thanks for trying to help by the way :]

HT1420 My laptop crashed and I have authorized another laptop. I want to deauthorize the "crashed" computer but it is no longer working. All I can find is how to deauthorize "this" computer. Any way I can do that?

I need to deauthorize a crashed laptop that is no longer usable. I can only find how to deauthorize "this" computer. Can anyone help?

You need to use the Deauthorize All function. Remote individual deauthorization of a crashed computer isn't possible, and remote deauthorization of a working computer requires VNC access to it.
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How do I activate my computer,if one of my five computers crashed

I have five computers with itunes, but one crashed and I can not get on it to deactivate it, and I have another computer to activate, but it wont let me since five have already been used. How do I add another computer?

Please clarify your question; I have no idea what you are asking.
Adobe Reader is a free software that can be used without an Adobe ID or authorization.

HT1420 how do i deauthorise a computer which has crashed on me. Also I have 4 other computers which are authorised

How do I deauthorise a computer which has crashed. Also I have five computers authorised and need to deautorise the one which has crashed and have no access so i can authorise the new iMac which I have purchased

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HT1420 how can i deauthorized a computer that has crashed. i have hit my limit but i have no way to access itunes on those computers

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HT1420 How do I deauthorize a computer that has crashed and can't be restarted?

How do I deauthorize a computer that has crashed and can't be restarted?

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Dreamweaver CC = useless, crashes, can't solve. How can I revert back to CS6?

My question regarding the repeated crashes of Dreamweaver CC are unanswered. If I manage to get the program to open, it crashes when I try to edit.
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OK. Let's make sure you've done all of the "standard" troubleshooting...
1. Clear the program cache. To do this, you need to turn on your system's hidden files, or you won't be able to get to the ones you need to get to. DW has 2 Configuration folders, the one you can get to by using your OS search function will not be the correct one. Here are the instructions for getting to the correct configuration folder: Deleting a corrupted cache file to clear the cache.
Here are the instructions to enable hidden files on a Mac: MikeSel - Downloads, How-To's, News, Reviews & Rumours
2. If Clearing the cache doesn't help, restoring preferences will typically do the trick. Again, you need to have hidden folders enabled: Restore preferences | Dreamweaver CS4, CS5, CS5.5, CS6
3. If neither of those work, try creating a new admin level user account on your Mac and see if DW functions under that. Sometimes slight corruptions of Mac user accounts can cause the program to fail utterly: How to Add Administrator Accounts to Your Mac (OS X)
4. If none of the above work, you can try the "nuke it from orbit" option of using the Cleaner Tool/reinstall method: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
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How can i deauthorize a computer that crashed and is now in the trash world? i purchased a new laptop and need to authorize my computer

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How to deactivation on crash computer (cs6)

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