How to deduct my Penalty amount in Sales order (Customer Service)
Hi All,
We have a Service contract to bill the customer monthly based on the usage of our Equipment. It has three components.
1. Usage no. of units produced during the month of Billing @ Rs.100 / unit
2. Bonus amount on stoppage hours due to Customers (lack of input or power)@ Rs.300 / Hr
3. Penalty amount on stoppage due to Service provider (lack of spares or Service Engineers) @ Rs.200 / Hr
We created a Service contract with three Service materials (line items) with agreed rate as Condition value.
Daily we recording the reading above 3 parameters using Measuring point of the Equipment. We have a report to get monthly total of Productivity, Stoppage due to Customer, Stoppage due to Supplier.
We are thinking to create a Sales order every month (will copy the rate from contract) and enter the readings (manually) in the Quantiy field.
If I enter the Condition value -200 for third parameter (Penalty), system accepts and reflected in Sales order too.
Request to verify my flow and correct me If I am wrong.
Other solutions are also welcome.
Thanks in Advance,
Babu
Any thoughts?...
Babu
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