How to define a campaign contact segment for primary contacts only?
Hi,
I have tested the functionality of segmentation wizard, but I cannot identify, how primary contacts of an account can be selected? I was wondering, is is only possible to create segments for ALL contacts of an account. Isnt it usually the primary account you contact in your campaign only?
Cheers,
Michael
Under Contact field Setup, there is a field called "Primary" of type checkbox. If this is checked it indicates that this person is the primary contact for the account.
However this field is not available under the segmentation wizard (possibly because it is type Boolean or some other reason I do not know of).
One possible solution may be that you create a Custom field called "Primary Status" or somethign similar and then write a workflow with the condtion that if Primary Checkbox = Y then it populates the custom field with some default value and if N then no values.
Then if that field is available under the segmentation wizard then use that as your filter for you primary contacts.
Hope it helps.
Gaurav
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