How to delete a previous owner's details from an iMac?

Hi All,
I have bought an 21" iMac (approx 2011) from my Mum (which orginally had Snow leopard on, I think, with free upgrade offer to Lion) and wish to delete all of her details from it.
I have tried the 'root' user method.  I think I did it properly using theh instructions from this community.  I have tried the 'clean' install method which just put me back to where I was....exactly back so I'm assuming it is a clone method.
At a lose end now.  App Store updates keep asking me to sign in with her account, the mouse and keyboard are listed as hers.
Currently 10.8.2 OS. 
Thanks in advance.

That was quick!  Thanks all,
However, I have tried inserting the disk and it has a 'no entry' sign across it and I can't click it, obviously.  I also have a MBP which I purchase dML for so this should  'pop' up when I log in to iTunes, surely?
I'm pretty stuck so step-by-step would be helpful of best course of action.

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