How to delete an iCloud account and turnoff Find my Phone for a email address that does not exist
I have switched my itunes account to a new email address but the iCloud account is still registered to the old email account which I can no longer access.
If I go to Settings>iCloud it requests my Apple ID password for the old email account but as this account does not exsist it does not accept the "old" password. it will not let me delete the account without turning off the Find My Phone app which aslo needs the old password.
A related probelm is none of my apps will update as they are on the old account hence the need to delete the iCloud email account and create the new iCloud with the new email sign on address.
If the old ID is an earlier version of your current ID, temporarily recreate the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address (you won't need to verify it) and save the change. You should now be able to use your current password to turn off Find My iPhone, even though it prompts you for the password for your old account ID. After turning it off you can delete the account, go back change your ID back to the way it was again.
Similar Messages
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i am trying to reset my iphone for my son to us but its asking for an old password for the icloud that i dont know and its linked to an old email account still for some reason and i no longer have it active
Then you're going to have to contact Apple and speak to someone in account security, because there is no way to bypass the activation lock.
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Why is Apple sending an email to an address I can't find in my account??
Agro1 wrote:
Why is Apple sending an email to an address I can't find in my account??
Apple will not send you password reset requests in an email. It is likely a phishing email trying to get your personal or security information. Ignore the request and send the email to trash. Do not provide any personal or security information in response to the email. Do not click on any links in the email. -
Hi! My friend offer me a iphone 4s upgraded to ios7. The phone need and icloud account. and my friend didn't remember his email address and password. How can i bypass this. Please help.
Sorry, there's no way around Activation Lock. So, give the phone back to your "friend", as you will never be able to use it.
Apple can't/won't help you. -
how do i delete WRONG cloud ID from my ipod touch? it was typed WRONG and I cannot delete it because it does NOT exist and I don't know password for email accoutn that does not exist
someone please help, I can't even delete content because it prompts me for a password for an account that I mistyped - wth?????
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I cannot delete an iCloud account from my phone as it ask me to verify an email address I mistakenly keyed in when I initially set up the account.
I have to delete the account but I am now locked out and cannot Erase the account so that I can begin the process again.
I have since establistry https://appleid.apple.com... enter the new icloud id, and try to edit the email address assocaited.
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I Now get constant pop ups to logon to iCloud but it wants a password that I forgot. I also forgot the security question answers. It can not email me a password reset because the email no longer exists and Verizon won't let me recreate it. I know this will sound crazy but when I created the original Apple account with the old email address I put in a bogus birthdate because I do not like giving out personal info.
i Just want to do something to stop the iCloud popups.Try contacting Support in your country, after confirming your id and that it's your account they should be able to reset its password.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've done that update the primary email address on the account to be an account that you have access to e.g. by tapping on it in Settings > iTunes & App Store and logging into it, via the Store > View Account menu option on your computer's iTunes, or via the 'manage your apple id' button on http://appleid.apple.com -
When i go to the Icloud page and i click on find my Iphone, I get a message that says "Can't load Find my Iphone. There was a problem loading the application." What do I do now. Thank you
Mail has been down all morning. Pacific time. California here.
Since 7am PST - it's 11:36 am right now. still down.
It's a routine maintenance issue I was told. - but very frustrating not to know ahead of time. -
I had my phone replaced today and have tried to restore from the backup I made this morning. It didn't restore properly so I wanted to try again but I can't as it asks for my iCloud password for a non-existant email account. I changed my iCloud email about 6 months ago but my phone still thinks that is the correct email and I can't change it, can't reset my phone, can't do anything. What do I do?
The fact that the email address doesn't exist anymore doesn't matter. As far as the Apple ID is concerned, the email address is just a user name. As long as you know the password you used, it should be fine.
If you don't remember the password, start here:
https://iforgot.apple.com -
How to Delete an iCloud Account's Email (Not the Whole Account, Just the Email)
Hello,
A couple of years ago, before iCloud was iCloud and was actually MobileMe, I created my own email on it (an @me.com email) and have had it ever since. Even after it became iCloud, i've kept my @me.com email address and have it to this day. I've used it ever since I created it; however, I absolutely hate using it now, and I really want to just get rid of it. I constantly receive spam messages on it, and I have found Gmail to be a much better email service compared to iCloud. I have been trying to figure out how to delete the email itself and not the whole iCloud account; however, I find it very surprising that I haven't been able to find much information about this at all. I know how to delete the whole iCloud account, but all I want to delete is the email. Is there any possible way to do this? Or is my only solution to delete the whole iCloud account? If I deleted the whole iCloud account, would it affect my Apple ID in any way? If I deleted my iCloud account and it does not affect my Apple ID, then would it be possible for me to delete my iCloud account and create a new one without the email?
Currently, I only have an iPod Touch 4th Generation running iOS 5.1.1 (I know. It seems very outdated nowadays. ). I also have a Windows 7 computer that I use to access icloud.com, but I don't have the iCloud program actually installed to it.
Thanks in advance and please help!Sorry, but I believe there is no way to properly answer your question.Please start a live chat with Apple for assistance as i believe so their the only ones with the power as so, your email is used for recovery, purchase, and more!If it so changed, you'd need to restart your device, also, your best bet is to just to contact apple also.Didn't help?Sorry!Theres really no way...
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Cannot get into old iPad, it keeps wanting me to sign in using old email id that does not exist, and for a password that she does not remember, so I am unable to change password. How do I get around this?
With iOS 7 Activation lock you can't.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Cheers, Tom -
My emails go from outbox into I cloud recovered section. I have gmail too. how can I delete my icloud account and just use gmail? Speed test on wifi good.
Any ideas please.Sign out of iCloud (System Preferences>iCloud)
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Hi everyone,,i bought a used iphone 5 with iOs 7.0.3. i want to delete the icloud account and add mine. I have sent an e-mail to the current account being used in my iphone. How can i get rid of this account plzzz help me ou
no i called the store owner from whom i bought it. he was like i will check in records and if there is something i will let u know...he was like send an e-mail its better so if it was stolen so the shopkeeper wouldnt let me to e-mail to the owner
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How do i delete my icloud account and make a new one
How do i delete my icloud account and make a new one
You can't delete it. You can only stop using it or you can modify it.
apple id.apple.com -
I have had to delete my icloud account and open up another because it would not verify. In the meantime I have lost my storage which was attached to the previous email account. I would like to know how I can transfer it across to my existing account?
Thanks randers4. Reading through other discussion points, other people have similar problems. I thought and still do, that the easiest option was to delete and open up another. That worked fine except I remembered that I had some storage attached to that icloud address. I live in New Zealand.
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