How to delete an old app in DPS App Builder?

Hi,
I was wondering how to delete an old app in DPS App Builder when the delete button is inactive?
I had purchased a single edition and build an iPad App. After download the Developer app from DPS App Builder and tested on my iPad, I'd found some page number errors so I'd created a new app. Inorder to activate app, I need to insert the serial number. But it says "this serial number already been redeemed".  Is it because I already use it to build the old app? If so, how to delete the old app because the delete button is inactive for the old app but the new one?
Thank you so much for your kindly help, really appreciated!!!

You need to call product support and have them reset your serial number. In the future you should test your content thoroughly using Adobe Content Viewer before building your app with the serial number. We make it rather painful to update when you are using a serial number for single edition
Neil

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