How to delete an old email address from an Apple ID
We have a number of iPads, iPhones, iPods etc. These all share the same Apple ID. In the past I used an email address from BT which I no longer have access to and have forgotten the password to. We now have an active Apple ID which I have used for this iPad. I have tried to reset this iPad but it will not allow me to or to delete and update the iCloud backup as it asks for the old BT internet Apple ID password, even though the iPad is logged in with the new active one. Please advise how I can delete the old account from the iPad.
If the old ID is an earlier version of your current ID, temporarily recreated the old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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