How to delete and start over?

Greetings!
I have several Shockwave folders scattered throughout my Mac G5 (OS 4.11).
I have to use a web site that required Shockwave 10.  I have ver's 10 and 11 on my computer.  But after the Shockwave player (I don't know which one) loads both Safari and Firefox both freeze.
I have trashed the Shockwave 8 folder leaving me with ver's 10 & 11
I have trashed the preferences folders as per the help files posted here.
Still it freezes
What I'd like to do is start over and trash everyting of Shockware and install Shockwave 10 fresh.
Could sombody please tell me how I can wipe everything off the computer so I ca do a fresh install?
I did a search for "Shockwave" and I call see where all the files are that begin with "Shockwave" but I don't know if dragging everything to the trash is going to make things worse.
I have a Shockwave uninstaller, but I believe that is only going to uninstall Ver 11.  Will that software uninstall everyting Shockwave on my computer.
Thanks to anyone out there who can help.
- SherMus

If there are problems with updating then best is to download the full version and uninstall the currently installed version and delete the Firefox program folder to remove any leftover files.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data because all profile folders will be removed.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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