How to delete comments on Creative Cloud app?
On my Creative Cloud app window, there's some comments posted on https://creative.adobe.com/files that does not want to go.
For more than 6 months, they're still there even if the files they refer to are deleted on the server.
How can I get rid of them?
Thanks.
Anyone?
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How do I install my Creative Cloud apps on my new computer?
My old laptop that I had originally downloaded my creative cloud membership on broke. I bought a new laptop and now when I sign into my adobe account online I don't have the option to download any of the apps, only to buy them; even though I have a year's membership and have already paid for this month.
Hi,
Make sure you are signing in with the Adobe ID that is registered with us.
Thanks,
Rameez -
I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up
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Hi Amanda
I would suggest to run the Adobe Clean tool to remove the software. Then download the updated CC app manager and reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
https://creative.adobe.com/products/creative-cloud
Thanks
Scott -
In an effort to correct an issue with my creative cloud, I deleted bridge cc. Now I need to reinstall but it shows up in my creative cloud app as up to date without the option to download. How do I access it to download and reinstall?
Bmullinax please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Bridge CC.
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I want to register with another Account into my Creative Cloud. When i download Creative Cloud, they always say that i must accept and verfiy my E-mail at my e-mail adress, but i have forgotten the whole password of my e-mail. So i created an new adobe account and wanted to login with this account into creative cloud. but everytime i am in creative cloud i only can accpet and verify the old email, i can't do something else. i uninstall creative cloud and install it again from the new accout, but everytime i only can verify the old email. Could anybody help me and say how i can register with my new email , so that i can verify with my new email?
I got an PC with Win7.I did, but they can't help me too. I uninstall the App, and reinstall it like 10 times, and everytime it is this: (Screen: Screenshot by Lightshot)
I don't know anymore the E-Mail Password, because it was just an fun E-Mail Adress.
Could anybody help me and say how i can register in the Adobe Creative Cloud App on my Desktop with my new Account?
But thanks for the help attempt Sheena. -
How do I get Creative Cloud.app to stop asking me for my old email address ?
How do I get Creative Cloud.app to stop asking me for my old email address that I do not have access to? I have reinstalled it several times and it stills asks for it! I spent several hours on Chat and my help specialist logged off before I had an answer to this issue. I'd prefer not to delete all of my files and apps associated with the CC suite. But I cannot update my apps without the panel letting me log in
OKay I finally found the answer- for some convoluted reason, you need to sign out from with an app from the help menu- Why is there not an option to signet on the app Panel?
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How can I delete my Adobe Creative Cloud account?
I want to delete my Adobe Creative Cloud account, but I don't know how.
Do you mean you want to cancel your subscription or remove the creative cloud apps? Please ellaborate the issue.
Please check the "Cancel your membership" section under Membership & Account, mentioned in the below article to Cancel your subscription.
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscript ion-troubleshooting-creative-cloud.html -
Ok so i was just about to sign up for the cloud... having big problems with the Application Manager not being able to connect to the Interent (???) and re-directed to Customer Service. S aw this question about how many machines one can install on... blown away by Adobe's answer... 2!!!
2? Two? Deux??? Are you guys for real? This is 2013... we have many more than 2 devices... the subscription should be for me, not my machines.
I suppose i do notunderstand the meaning of a Cloud based Solution. Is it me or is Adobe out to lunch on this one? And b4 the Adobe ppl respond telling me to 'review the licensing agreement' like it the original (locked) post... perhaps it is you, Adobe people, who should review your licensing agreement!!! I see no reason to pay Adobe for a Cloud Solution now. It serves no purpose that I can see. Unfortunate... re-tool it Adobe and get back to me.Hi pacman,
You can install the creative cloud apps on as many device as you want, but simultaneously you will be allowed to use only 2 device at a time as per EULA(end user license agreement).
You can contact Adobe support they will let you know more about the creative cloud membership.
http://www.adobe.com/support/chat/ivrchat.html
OR
Visit this link for CCM FAQ
http://www.adobe.com/products/creativecloud/faq.html -
I have the photographer plan With Photoshop and Lightroom. Now suddenly The creative cloud app says that Lightroom isn´t installed. It is and how do i fix this. I don´t want to loose any pictures. Tried logging in and out. Also restarted my Imac with no luck.
This has nothing to do with your pictures. As long as LR works, nothing happens. The CC app merely has lost an entry in the installer database. Would a reinstall fix it? Sure. Is it necessary? Not really (until the next version or update). So unless you have too much time to spend or something isn't working, I'm sure you can find more interesting things to do with your tiem. Otherwise use the cleaner tool and get to it:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Hi, I'm new on the forum. I decided to try this since Adobe phone support has been abysmal. I purchased Adobe Creative Cloud, installed and registered it on Feb. 25 2013. Since then my computer crashed and I lost the programs and the link to download. I still have the serial # and the product shows up in my account under Registered Products. How can I get a download link?
Any help appreciated,
BillCreative Cloud Help / Sign out, Sign in | Creative Cloud desktop app
http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Creative Cloud Help / Install, update, or uninstall apps
http://helpx.adobe.com/creative-cloud/help/install-apps.html
Installing Creative Cloud Apps
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-video/installing-desktop-app s-from-creative-cloud/ -
Apps removed but still showing up in Creative Cloud App. How do I reinstall them?
After installing several apps on my laptop, After Effects, which I use for my business, wouldn't function on my desktop. I didn't know that you had to turn off the creative cloud connection on one computer before going to the other. Since I needed to deliver my projects, I removed the apps on my laptop. Three of them didn't seem to have an uninstall button on them. It didn't show up for some reason for - After Effects, Acrobat XI Pro, and Illustrator. I tried to find all references to them and finally threw every reference to them I could find into the trash. I must have left something in my system still because in the Creative Cloud menu, it shows that I still have those apps on my laptop still and that they are up to date. However, as I said, I threw everything that had to do with those apps that I could find in the trash.
There doesn't seem to be any way to reload these three apps in the Creative Cloud app and since they are no longer in my Applications folder (I'm on a Mac) there is no way to uninstall or do anything else.
How can I clear out the piece of software that thinks these three apps are still installed so that I can reinstall fresh versions? Thanks.Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App?
Sorry, my English is not good. I have a Creative Cloud app on my computer. I used the CC applications such as Ps, Pr, Au ... of two days, but I had to do a system restore two weeks back. Now re-installed Creative Cloud on my computer. I do not have Ps, Pr, Au ... on the computer but on the App Cloud Creative sees them as installed on the computer. So I can not reinstall them because I do not give permission, it is only optional update, but I do not like, because they do not want on your computer. How to uninstall apps from Creative Cloud App and reinstall it on your computer and CC App? Please help, I have a little time.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
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My creative cloud app shows a spinning wheel that never stops. It won't show that I am downloading the photoshop trial. How do I fix this problem?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
How do I remove Creative Cloud apps/Programs
Hi
I might have gone to crazy - my harddisk is almost full (MacBook Air does not that much space).
How do I remove Creative Cloud apps/Programs from my Mac - I can not find an option in Adobe Application Manager to remove an App?
Thanks,
Jess,
JustDoneYes. Control Panel for Windows.
On the Mac under Applications look in the Utiilities folder and you will see an Adobe Installers folder. Inside there you will see links like 'Uninstall Adobe InDesign CS6'. -
How do i transfer creative cloud apps to another computer
How do i transfer creative cloud apps to another computer?
You simply install them via Creative Cloud like on the first computer after possibly signing out on the old one, if you no longer plan on using it...
Mylenium
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