How to delete multiple desktop in the address book option?

I am trying to synchronise the adress book to a blackberry.
Here`s the setting,
BES version 4.0.3.5
blackberry 8330
e-mail platform: Lotus Notes on Domino servers
The adress book is the names.nsf file from the computer that is copied to a server.
In the BES console when I double click on the profile of the client to get the properties, I go into the "PIM Sync" and I add the server location in the proper field and the Relative path location in the proper field also.
Client called me this morning telling me that his contacts doesn`t synchronised with his Lotus Notes.  After investigating, I see that in the option of the Adress book, if I go in the Desktop, "wireless synchronisation" is "not available".
1st: I removed the info in the profile and apply the changes (from the BES console) wait a minute or 2 then add back the relative path location and the server location.
- after a minute or 2, the client tells me that he sees the "wireless synchronisation" at Yes. but then he says it still not synchronise because he doesn`t see the changes he made that morning.
2nd: I do a soft reset (alt+caps+del)
- now we noticed that there is 2 "desktop" in the options of the adress book
3rd: went into the Options - Advanced Options - service books - and deleted Desktop ALP and Desktop SYNC - did a soft reset again
At one point, I had again only 1 Desktop but for some reason it "doubled" in entries and when I looked in the adress book ,there is a bunch of double entries.
4th: did  an enterprise activation on the blackberry (without doing a hard reset to wipe the data) when it completed, I still had 2 desktop, 1 with 530 entries (the good one) was at "wireless synchronisation" at yes, the 2nd desktop (1029 entries) has "wireless synchronisation unavaliable.
When we enter the adress book all entries are now in triple, if I select "select adress book" and I select the 1st one, then all entries are fine.  Is there a way to remove the 2nd desktop without interfering with the synchronisation of the first desktop whichi is the good adress book?
sorry for the long explanation and thanks for the help.
Robert Goupil
Bes Administrator
Message Edited by robgou on 04-08-2009 08:59 AM

I am having a similar problem with an 8900 Curve.  Unfortunately, the contacts are all in the BlackBerry, and I can't sync them back to the Lotus Notes address Book, it's the incorrect address book that is trying to sync to Lotus Notes.
I'm afraid if I delete the service books, I'll lose the contacts for good.
Has anyone solved this issue yet?

Similar Messages

  • What is the cause of Duplicate "Desktops" in the Address Book Options.

    Supporting our employees we've been noticing may people with duplicate "Desktops" in the address book options that are causing 2 different issues on their blackbery devices. Either the contacts are duplicated, or when syncing via the USB cable with the desktop manager the incorrect contacts synch to Lotus Notes. For instance, one "Desktop" will have 100 entries and the other "Desktop" will have 200 entries. When syncing with the Desktop Manager it's only syncing with one of the "Desktops" or address books. What causes this issue?

    Supporting our employees we've been noticing may people with duplicate "Desktops" in the address book options that are causing 2 different issues on their blackbery devices. Either the contacts are duplicated, or when syncing via the USB cable with the desktop manager the incorrect contacts synch to Lotus Notes. For instance, one "Desktop" will have 100 entries and the other "Desktop" will have 200 entries. When syncing with the Desktop Manager it's only syncing with one of the "Desktops" or address books. What causes this issue?

  • How to clear my contacts from the address book?

    how to clear my contacts from the address book?

    Right click the contact and choose delete. To do multiples at one time, click each while holding down the command key, then right click and delete.

  • How do I create groups in the address book?

    How do I create groups in the address book?

    Hi,
    Open Address Book > go to the File Menu and come down to New Group.
    Hope this helps.

  • HT3529 How to delete multiple messages at the same time?

    I'm new with and IPhone I try to delete multiple messages at the same time. and I can't find how to do this.

    Email messages? Tap the edit button...tap each message you want to delete...hit delete...once in trash, tap edit, then tap delete all.

  • How to delete a contact from contacts/address book?

    I have a contact I want to erase from my desktop Mac contacts/address book in OS X Mavericks but I cannot figure out how.  I see no delete button.  This contact is not on my iPhone (with iOS 7) and it's not shown at all if i log into icloud.com and check out my address book.  It's messing up all my programs dependent on the contacts/address book.
    THanks.

    Looks like I have more problems than just that.  There are TWO icloud accounts showing in contacts preferences even though I only have ONE.  I cannot remove one of them.  It says I should remove it from internet accounts.  Internet accounts only has ONE icloud account.
    Is Apple's software going down the tubes along with the hardware now?

  • How can I increase entries in the address book???

    The Address Book only accept 500 entries by user,
    I don't found where i can change this parameter

    I have checked the same, but still I am able to see up to 200 entires only. when I try to find out the other users details by using the search option I could able to find out the user details.
    Pls help me out
    my contact Id. [email protected]

  • How do you bcc groups from the address book in MAC OS X?

    I am tryign to do a group email from the address book in MAC OS X, everytime I highlight and drag the contacts to my email they don't attached. The only way it appears to work is when I email group but this goes into the TO field.
    Any ideas in what I can do?

    Mea culpa.  Yes, the Cc/Bcc disclosure button IS to the left. I mis-typed that. (stupid keyboard!)
    I'm at a loss as to why this is not working for you.
    I will tell you the versions of the players involoved that I am using are:
    • OS X 10.8.1
    • Mail 6.0
    • Contacts (Address Book) 7.0
    And while I realize that you are running OS X 10.7.4, the process has been similar for some time now.
    I would run Software Update and make sure that my System, Mail and Address Book apps are all up to date. That is NOT to say you should upgrade to Mt. Lion, just ensure that there are no outstanding updates available for your current setup.
    Then run Disk Utility and perform the Repair Permissions routine on your startup disk. When that process is finished, reboot your machine and run the Mail app again.
    It would be nice if it's just a permissions issue or can be fixed with a software update.  Let us know if any of this helps.

  • How to delete multiple versions of the same song file?

    I recently moved my iTunes music file to an external hard drive, and for some reason, it took iTunes a few tries before it recognized the new location of my music (I had to change the location in the preferences a few times because it kept changing itself back...?) So I ended up with those infamous exclamation points next to all of my songs because iTunes couldn't find any of the files.
    I ended up just deleting my entire library and re-adding it to try and solve the problem, but somehow, in the process, iTunes made (sometimes multiple) copies of almost everything. The weirdest part of this is that most of the albums have 3 copies of everything, a few have four (?!), and some did not get copied at all.
    There has to be an easy way to consolidate and delete mutiple versions of the same file, but how? I have tried everything I can think of. The "consolidate library" function tells me it is going to copy everything again (how is that "consolidating"?)
    I have 15GB of music and do not want to go through and delete thousands of songs manually.
    HELP!

    This doesn't quite work as it displays all of the tracks that have been duplicated, including the originals, meaning I would delete all of the copies and no longer have those songs, or still have to go in manually for everything.
    I also tried displaying the date added for everything, hoping iTunes had made the copies on different days, but everything was added and copied on the same day, so I wasn't able to differentiate the files that way, either.
    HELP!

  • When I delete a name from the address book it does not delete it from the drop down name menu when forwarding a message. How do I remove it from the drop down menu?

    When I delete a name from Address Book it is not removed from the name drop down list when forwarding a message. How can I remove it from the drop down list?

    In Mail go to the Window Menu and select Previous Recipients. Deleting entries from there won't delete them from your Address Book.

  • How to delete multiple variables from the variables list

    Hello,
    Iam using FrameMaker 9.0. Is there a way I can select multiple variables from the book and delete them together.
    Thanks,
    CP.

    NO in FM9. Take SQUIDDS TOOLBOX the free tool: 'Formats'
    'Formats' is a very helpful tool for 'deleting' paragraph formats, character formats, cross reference formats, table formats, color definitions and variables.
    You can delete unused one or all formats of selected. For paragraph and character you can also decide to 'add new one in catalog'.
    -Georg

  • How to foreward an email using the addresse book?

    How to insert an addresse book entry into an email.

    when you forward, press F9 to turn on the contact sidebar.

  • How to delete multiple assignments sharing the same application_id

    Hi,
    I encountered an issue where an employee is having two active assignments.
    Both assignment_id share the same application_id. User might have created additional application accidentally.
    Upon hired, one of the assignment_id changed status to 'active assignment' and the other one is still 'Accepted/New hire' status.
    Therefore this has caused the employee to have 'employee.applicant' status.
    The assignment can be deleted if the employee is cancel hired and status is 'applicant'. But the record has been created last year and has several assignments since then.
    I'm looking for a way to delete the assignment without changing the employee status from 'employee' to 'applicant'.
    How can i delete the 'Accepted/New hire' assignment and change the employee status to 'Employee.ex-applicant'?
    Thanks in advance.
    Edited by: lian on Jul 28, 2010 10:39 PM

    This doesn't quite work as it displays all of the tracks that have been duplicated, including the originals, meaning I would delete all of the copies and no longer have those songs, or still have to go in manually for everything.
    I also tried displaying the date added for everything, hoping iTunes had made the copies on different days, but everything was added and copied on the same day, so I wasn't able to differentiate the files that way, either.
    HELP!

  • How to delete multiple messages in the same mailbox all at once? Unity Connection

    I just was assigned the task of administrating three Unity Connection servers that are networked. The Operator mailboxes on each system have been taking messages since 2010 and have over 5 thousand messages in them (nearly 3 mega bytes). I've corrected the set up so the mailboxes no longer are taking messages, but would like to delete all the new messages in order free up memory resources, and I don't want to undo all the Call Handler relationships in order to delete the mailboxes and then recreate them, etc. I used the PCA tool  to clean up the Operator MBX on a standalone Unity Connection that had nearly 1800 messages, but it took nearly 30 minutes for the PCA tool to load and another 4.5 hours to delete one message at a time (major carpal tunnel afterwards!).  For these mailboxes with 5-6K messages, the PCA tool was  not loaded after 3 hours!   Is there a faster, more efficient tool for deleting all new messages in a single mailbox? (i.e., Message Hunter?)

    Hi There,
    +5 to heath for his good notes!
    One nice way with Unity Connection is with the use of this excellent tool from the great suite of Unity Tools (use the ** reset" feature **).
    Unity Connection Bulk User Delete   
    For resetting users you have the option of emptying the mailbox,  resetting greetings, deleting voice names,  resetting passwords,  removing private lists and a number of other  options you may choose.   For installations where the user base “changes  over” frequently such as  schools this may be a nicer option.  This  option is also allowed for  CoRes installations since it does not involve  the removal of user  objects from the Connection database.
    http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html
    Cheers!
    Rob
    Please support CSC helps Kiva
    https://supportforums.cisco.com/blog/12122171/cisco-support-community-helps-kiva

  • How to delete multiple unplaced photos from photo book?

    Too many photos were loaded into book project, is there a way to select more than 1 photo at a time to be removed from the book project? 

    Hi Terence
    Because over time I will have a lot of books and in each one will have thousands of thumbnails not being used. Must be taking up space surely, because when I delete the original photo from the library the thumbnail is still in the book. So its unused and unnecessary, so therefore would like to delete it.
    For info, I want to delete my library and re-import because I synchronise my photos with my home computer, which is Windows. My photo library is organised in folders before importing into iphoto, such as:
    Holidays 2009
    -> Spain
    -> France
    Family
    -> Rosy
    ----> 0 to 3 Months
    ----> 3 to 6 Months
    ----> 6 to 9 Months
    ----> etc
    Finlay
    --> 0 to 3 Months
    Activities
    --> Snowdonia 2009
    So this is great to be able to find the photos I need.
    iPhoto completely destroys that, I now have something like:-
    2009
    --> Spain
    --> France
    --> Snowdonia
    --> 0 to 3 Months
    --> 3 to 6 Months
    --> 6 to 9 Months
    2010
    --> 0 to 3 Months
    So you can see there is now no categorisation, Rosy and Finlay have disappeared from my hierarchy, I would not know what are Holidays or what are Activites.
    This is OK If I only used iPhoto I can rename the Event. But this does NOT rename the folder. So now when I sync with windows I get the second list above and my categorisation is lost. So I have a lot more than the above folders, its a nightmare to identify what the folders are as I have not renamed them with the full keywords, but have used a hierarchy system.
    So I want to delete my library, and rename all my folders so I get something like Rosy 0 to 3 Months etc. This way when I import the Event is called this, and when I sync with windows the folder is named this too. I dont mind the iPhoto hierarchy, I just need the folders to be called something descriptive.

Maybe you are looking for

  • Error in workflow while linking goods receipt document with parked invoice

    Hi All, I parked document using Tcode MIRO, when WF has been executed and goods receipt document has been created.At the time that we tried to link this goods receipt to parked invoice document in the workflow,The problem happens with work item sayin

  • ITunes 7 error (406) re: downloading episodes

    I have two podcasts listed in iTunes that were working fine in 6.0.5, but with updating to 7 a person cannot download the episodes. There is an error message that says to check the URL and connection (406). These are find and work in version 6. Any h

  • How to delete one existing file before uploading a file with same name?

    Hello everybody. I am uploading a file to Tomcat server. But, the problem is: i want to delete an existing file in the server, if i upload a fresh file with same name. In other words, "First check for the file with the same name in the server. If it

  • Quicktime not using DivX correctly?

    I want to convert a movie so I can play it through iTunes via my apple TV, but Quicktime will not render video.  With directX enabled, I get a black screen.  With Direct3d video acceleration disable, or with safe mode enabled, I get white screen.  Mo

  • Problem extending range

    I live in new York and with cable vision boost am now able to get download speeds of over30 mb/s from time capsule as long as I am within the 2.4 ghz range - I got an older base station model mb053ll a to extend the range of the network but even thou