How to delete/reset Photoshop preferences

Background: Sometimes Photoshop can exhibit odd/erratic/weird behaviour.
The first step is to make sure that you are running the latest version of Photoshop, by applying the relevant updates for your version of Photoshop listed on this page:
http://www.adobe.com/support/downloads/product.jsp?product=39&platform=Windows
This behaviour can sometimes be overcome by resetting the Photoshop Preference file, or individual Tool Preferences.
The procedures outlined below are the most common methods of removing the program preferences file.
Q: I am experiencing weird behaviour in Photoshop. - How do I delete / reset my preferences?
Photoshop versions after 6.0 (including 7.0, CS, CS2 ...CS6):
A:If a tool is behaving erratically, first try resetting just that tools preferences, via the method outlined by Len Hewitt in the post below this one.
If you have larger troubles, hold down Alt, Ctrl, and Shift keys (Mac: Command, Option, Shift) while starting up Photoshop. A dialog box will appear asking if you wish to delete the preferences/settings file.
A2: You can also simply search your hard drive for a *.psp file and delete it. It will be called something along the lines of "Adobe Photoshop X Prefs.psp".
Under Vista or 7, look here:
Users/[Username]/AppData/Roaming/Adobe/Adobe Photoshop [version #]/Adobe Photoshop [version #] Settings
Under Win 2k/XP the preference file will be found at:
%windir%\Documents and Settings\[username]\Application Data\Adobe\Photoshop\[version #]\Adobe Photoshop [version #] Settings
[NOTE: You need to set Window's Explorer Options to "View Hidden Files and Folders" to display the Preference file]
Photoshop Versions 5.5 and earlier:
Search for photos*.ini and delete (the file will be called photos followed by the version number - i.e photos55.ini for Photoshop 5.5, photos40.ini for Photoshop 4.0)
Resetting the preferences will restore Photoshop settings to factory defaults.
If removing the preferences files does not resolve the problem you should check the Photoshop Support pages for further guidance.
http://www.adobe.com/support/products/photoshop.html
Note that it is possible to keep a 'healthy' copy of the Preferences file, so that you simply overwrite the preferences file if needed. That way you won´t have to re-adjust your preferences in Photoshop after a Reset.
More information on Photoshop preferences can be found at:
Tech doc, CS5:
http://kb2.adobe.com/cps/828/cpsid_82893.html
Tech doc, CS4:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405012&sliceId=2
Tech doc, CS3:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401600&sliceId=1
Doc on manually removing Bridge preferences and cache:
http://kb.adobe.com/selfservice/viewContent.do?externalId=332992&sliceId=1

Is one of your tools behaving strangely — or not the way you expect — in Photoshop?
For every tool in Photoshop's Tool Box, the user may choose to fully reset JUST that tool to its default settings. To do this, look up to the Options Bar. On the far left side you will see a button which displays an icon of the currently selected tool. This is the Tool Preset picker. Right-click on this button, and you will see two entries:
Reset Tool
Reset All Tools
The first thing to try when a tool is not acting like you expect it should is to apply the command "Reset Tool" from this menu. Often this will cure a problem, and by starting your Photoshop troubleshooting with this procedure you aren't resetting Photoshop's entire behavior and environment to factory default in a wholesale manner. Instead, you're just getting that particular tool back to its default settings, leaving the rest of Photoshop's settings alone.
The second option would be more appropriate in a classroom setting, to get a "fresh version of Photoshop", rather than for troubleshooting Photoshop issues.
If this doesn't cure the problem you're having, then you may need to move on to deleting/resetting all of your Photoshop preferences to factory default.

Similar Messages

How do I reset Photoshop CS6 to its default settings?

I did some changes in the settings but I don't want them anymore. How do I change to default settings?

See here:
How to delete/reset Photoshop preferences

Reset Photoshop Preferences

Hello,
I try to reset Photoshop CS6 preferences on Mac OS X 10.6.8 with shortcut key and remove preference file but nothing change. I want to uncheck the check mark on scratch disk setting. I have only one disk on Mac. It has no scratch disk setting originally. May I have your suggestion to restore it.
Best regards, Wilson

Kelly,
Thanks You so much for your advice.
Best regards, Wilson
寄件人：
R_Kelly <[email protected]>
收件人：
Wilson Lo <[email protected]>
日期：
06/08/2014 10:13
主旨：
Reset Photoshop Preferences
Reset Photoshop Preferences
created by R_Kelly in Photoshop General Discussion - View the full
discussion
If you only have one disk (non partitioned), then you can't uncheck the
scratch disk in the photoshop preferences.
You need to have a scratch disk enabled in photoshop or photoshop wouldn't
work very well, if at all.
some more info:
How to tune Photoshop CS6 for peak performance
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FAQ: How do I reset my preferences?

Many odd issues can be resolved by resetting your Photoshop preferences.
The main preferences file is called "Adobe Photoshop CS6 Prefs.psp".
Once you find the file, save a copy to include in your bug report, then delete or remove it from the preferences folder.
Photoshop will create a new preference file the next time it is run.
Windows
Under Windows XP the preference file will be found at:
%windir%\Documents and Settings\[username]\Application Data\Adobe\PhotoshopCS6\Adobe Photoshop CS6 Settings\Adobe Photoshop CS6 Prefs.psp
Under Vista and Windows 7 or 8, the preference file will be found at:
Users\[Username]\AppData\Roaming\Adobe\Adobe Photoshop CS6\Adobe Photoshop CS6 Settings\Adobe Photoshop CS6 Prefs.psp
Macintosh
On MacOS the preference file will be found at:
/Users/[Username]/Library/Preferences/Adobe Photoshop CS6 Settings/Adobe Photoshop CS6 Prefs.psp
PLEASE NOTE: On MacOS 10.7 and later, Apple has hidden your Library folder, so you may need to make it visible - but the location is the same for all MacOS X versions. Instructions for accessing hidden user library files: Access hidden user library files | Mac OS 10.7 Lion
If you need a quick and dirty way to restore your preferences, here's a way you can do it using a keyboard shortcut on launch:
Windows - CTRL-SHIFT-ALT immediately after you double-click the PS icon.
Macintosh - CMD-SHIFT-OPTION immediately after you double-click the PS icon.

just trolling these forums for an issue. ran over your post. To remove any settings and other state saving goodies from compressor.app v4 do this. No need to put out for 3rd party software (albeit very good) ... nor the need to hassle the compressor prefs.... do this:
with Compressor.app active and launched, stop all QMASTER actvity and shutdown the instances by Compressor.app | application menu | Apple Qmaster | Share this Computer| stop the instances of render and compressor then do the samething and untick the "Share theis Computer" in the setup tab.
quit compressor.app.. then
remove or move your_home_folder/Library/Application Support/Compressor folder via the Finder [use option+mouse down in the Finder GO menu to access the ~/Library folder]. (rm -rdf ~/Library/Application \ Support/Compressor to delete). Move them if yu want to keep them to say ~/downloads.
remove your_home_folder/Library/Application Support/Saved Application State/com.apple.Compressor.savedState. via the Finder [use option+mouse down in the Finder GO menu to access the ~/Library folder]
relaunch compressor.app. Compressor will build a new your_home_folder/Library/Application Support/Compressor folder.
Yes all your settings have vanished. These are ofcourse maintained now in your_home_folder/Library/Application Support/Compressor. If you moved them, just add them back to the new your_home_folder/Library/Application Support/Compressor in the same structure.
try this and post your results for others to use.
Warwick
Hong Kong

FontBook and "Show Fonts" stuck because of bad smart font collection-how to delete/reset?

Hi, I tried to make a change to the "Fixed width" smart font collection in FontBook, to make it find the "Adobe Source Code Pro" font.
Now FontBook and any "Show Fonts" dialog are stuck within 1-2 seconds of launching, especially when clicking on the "Fixed Width" collection.
How can I either reset the "Fixed Width" collection to its original, or delete it altogether?
Console output when crashes happen:
11/22/13 7:37:27.747 AM spindump[11747]: com.apple.message.domain: com.apple.crashreporter.writereport.hang
com.apple.message.signature: Font Book
com.apple.message.signature2: UNBUNDLED ||| 5.0 (250)
com.apple.message.signature3: hang
com.apple.message.result: noop
com.apple.message.summarize: YES
Sender_Mach_UUID: 0276F31C-4740-353E-A49F-F78FCB0F2A80
I have tried to clear my font caches and to remove the ~/Library/Preferences/com.apple.Font* entries but nothing helps. Any idea where FontBook stores its smart collections, so that I can delete them

I had a similar problem where I created a new smart collection and fontbook became permanently frozen regardless of reboots of the application or the machine itself. Here's what worked for me:
Find a new font to install.
With Fontbook closed, open the new font file from Finder by double clicking. It should default to opening the file in a Fontbook sub-window mini-preview.
Click "Install." This should install the font as usual and give Fontbook a new script to replace the frozen loop it was in.
Delete the evil "smart collection."

Apple App Store is used for Account. How to Avoid It? How to Delete All Sharing Preferences?

Every time I go to the Apple App Store, I have intrusion, relentless stalking, piggy back computer usage, ID Theft, Account takeovers, and theft problems on everything including all brands of email accounts. I keep changing the ID and the passwords intermittently, but attacks continue. Erasing or replacing the HD does not remedy the situation either.
As of now, the computer has practically empty; 979.87 GB free out of 1TB. It may have a couple of notes, pdf's, and some bookmarks. It was recently erased and is running on the OS X 10.7.5 to avoid Apple App Store updates to Mavericks, Pages, Keynote, etc. The security was set on everything I could think of to use the internet safely.
Besides surfing the web, I only did a few things. Because Chrome is better recommended, I used Safari to download Firefox, then used Firefox to download Chrome. Safari won't download it directly. I checked Yahoo mail. I used the Apple ID to post a question in the Apple Communities (within 24-48 hours of today). I changed the password to Apple ID in case there was an issue later. (I have to change the password almost 100% of the time because it gets stolen often) I usually erase Firefox because I don't use it. This time I left it there while I worked on other things & erased it later.
After reading some online material, the system started to run slow as though there was too much data or space being taken up. Then I felt that someone or someone was using it at the same time. I disconnected the Ethernet and left an idle screen (it will sleep after a few minutes) because no sharing options remained. All fields are depopulated. All internet connection options were turned off and removed. Only the Ethernet remains. Unfortunately, that Bluetooth button can still be turned "on" and/or "discoverable". I don't know it this will still work with Bluetooth turned off and removed in Sharing. Please clarify that for me.
When I returned, the screen saver was changed. I expected to use a password to get back onto the computer, but no password was needed. I checked the settings and found the password for logging onto an idle & sleeping screen was removed. No one physically changed things around. This was done remotely or through malware.
I checked various system preferences, and found the locks to Sharing was open with some of the components set up for usage (public files, bluetooth, remote apple events, etc.). I tried to change some options, but some items did not move. I tried to lock it but it would not lock. I tried other sys pref screens and found that some of them had been dismantled too.
I tried to open the lock for other changes, but the password to System Preferences was changed.
Is it normal to get a password popup window to LOCK users & groups when it is OPEN? I don't believe you need a password to lock it. Eventually, open locks closed with no chance to immediately reopen it to adjust the preferences (all passwords were changed).
The terminal looks like it was used. No history was found. Reseting Password rejected new passwords. iTunes sharing could not be changed and parental control refused to lock. After waiting an hour or two, was able to lock it. I wonder what it was being used for.
Now that the internet and the network are disconnected (before sending this message), everything is still extremely slow. A single window takes a long time to open. I have no idea what is making it drag and I don't know where to look.
If history is repeating itself, then the computer is set for piracy just like before. Every place I go is watched, all passwords are captured, all files are checked, all email accounts can be stolen, chat and messages are used (email & computer), iTunes will be logged into, other types of accounts are stolen/taken over, and everything I type is read. Any changes will be sabotaged.
I am confident that someone in the Apple Community will have the answers to getting rid of this problem for good. If you don't have all the answers, then perhaps you have good resources and referrals (not speculations or guesses).
I read about apps, software, or devices that either detect or deter this type of problem. What are they and how do they work?
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Q- How to permanently get rid of Messages & Chats
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Q- How to permanently remove all sharing options?
Q- Are there other ways to share (codes, commands, etc.) that need be to blocked/fixed/patched? If so, then what are they?
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Q- Is there a handy, "go to" type of checklist of where to look or what to do when there is a a suspicion of implants in the computer?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do I reset General Preferences in Premier Elements 12?

Having used Premiere Elements 10 for a while, I now have Premiere Elements 12 on my PC, I like to set the duration for still images to 5 secs, not the default 6. I made a mistake when doing this by altering the Video Transition Default Duration in error, realised my mistake and reset that at 30 frames (is that correct for PAL?) I then altered the Still Image duration from 150 to 125, although it is showing at 150 when I access General Preferences. When I import a still image in, it says 5.00 sec under image in Project Assets but when added to the project all the images say duration 5.01 secs. I have no idea what I've done wrong and why 5.01 secs seems to be the duration.
Please could anyone tell me how to reset the General Preferences back to default settings, if this can't be done, what should I have all the General Preference settings at for PAL?
Many thanks in advance for your help.

DSgal
Same thing in Premiere Elements 10 and 12.
If you have a PAL project, when you open Edit Menu/Preferences/General, you will see defaults
Video Transition Default Duration = 30 frames
In the PAL project 25 frames/second, those 30 frames are equivalent to 1.20 seconds.
Audio Transition Default Duration = 1.00 seconds
In the PAL project 25 frames/second, 1.00 second is equivalent to 25 frames
(frames vs samples for audio is another story for another time)
Still Image Default Duration = 150 frames
In the PAL project 25 frames/second, so those 150 frames are equivalent to 6.00 seconds.
The above defaults will apply to all the stills that are imported AFTER the sets are made.
If you want to change the Still Image Default Duration for the project from 6.00 to 5.00 seconds, then BEFORE Still import you change
150 frames to 125 frames. That gives 5.00, not 5.01 seconds.
Examples
6.00 second duration = 150 frames
5.00 second duration = 125 frames
4.00 second duration = 100 frames
3.00 second duration = 75 frames
2.00 second duration = 50 frames
1.00 second duration = 25 frames
Again, these settings are done BEFORE and not after Still import.
If you are in the project with your Stills already on the Timeline with the Still Image Default Duration of 150 frames (6.00 seconds) as defined in preferences and you decide to change the duration of the Still from 6.00 seconds to 5.00 seconds, then you right click the still, select Time Stretch, and set the Time Stretch dialog to 5.00 seconds.
Example in Time Stretch dialog....from 00;00;06;00 to 00;00;05;00 (hours;minutes;seconds;frames).
This can be done for one Timeline Still or more than one Timeline Still at a time.
Please review and consider and then let us know if you are OK with the details.
Thank you.
ATR

How to delete completely Bluetooth Preferences ?

After changing from a G4 to my new G5 (using OS X migration feature) I have lost Bluetooth comunication between the G5 and my powerbook G4 1GHz. I tried every configuration possible on G5 Bluetooth preferences and nothing. I solved the problem when I boot from another HD with a clean system install. So I guess if I can restore G5's Bluetooth to original configuration the problem would be solved. I deleted everything that I found with "bluetooth" that appeared to be preferences files (.plist / .nib) but it didin't work.
Is there any way i can get my Bluetooth File transfer working again without having to reinstall mac os ?
How can I recall bluetooth "factory" configuration ?
thx.
G5 Dual 2.3 GHz + Powerbook G4 1 GHz Mac OS X (10.4.4)

Normal.
This seems to be a new bug of Apple Bluetooth software 1.7 which came with Mac OS X v10.4.4. Have a search in this forum. I am not aware of any solution except going back to Mac OS X v10.4.3.

How to delete screen saver preferences

Friends,
I'm running an imac 27 i7 with fully up-to-date snow leopard. I have my screen saver set to an aperture smart folder with family photos. Periodically, the machine switches the screen saver folder to a completely unrelated folder of about five photographs. It's annoying, to say the least.
I'd like to delete the screen saver preferences and see if that helps. How do I find them?
Thanks!
Steve

Doug,
When you go to system preferences>desktop & screen savers>desktop. On the left is a window with the names of the images listed. Apple Images, Nature file, Plants file, Picture Folder, Choose Folder and so forth. The ones that come with Apple products. Not sure what all else is native to Apple.
Iv been using my own desktop background since the day I got the iBook. Normally I just get one photo or image and more it there to use. But, last week I did something different or wrong. Maybe holding a button to long, not sure. Instead of moving the one photo it moved the entire photo file. That file had over 200 (2,500x1,800 in size & over 550KB for each) and probably closer to 250 photos in it.
Way to many to be there. And I simply can't find a way to remove that file from the desktop list. I can high light it, but it doesn't delete with the delete button. I can high light it, but it doesn't change anything in system preferences banner to edit, view, etc....to remove it either. It won't click & drag to trash.
Being very careful because I don't want to delete the file and by error delete it totally off the computer. I could creat a new file with only 1 photo in it for use as the desktop background. Then try to choose that file. However, since the last big OS-X update it's been doing this. Everytime I choose a file or photo it's adding the entire file not just the 1 photo. And Iv managed to add 3 files so far to that list.
Any ideas? Thx, Mike

How Do I Reset My Preferences?

To set your preferences back to the "factory" default, quit Encore and then relaunch Encore while holding down Ctrl+Shift. If you get a dialog asking you to locate the plug-ins folder, just cancel it.

just trolling these forums for an issue. ran over your post. To remove any settings and other state saving goodies from compressor.app v4 do this. No need to put out for 3rd party software (albeit very good) ... nor the need to hassle the compressor prefs.... do this:
with Compressor.app active and launched, stop all QMASTER actvity and shutdown the instances by Compressor.app | application menu | Apple Qmaster | Share this Computer| stop the instances of render and compressor then do the samething and untick the "Share theis Computer" in the setup tab.
quit compressor.app.. then
remove or move your_home_folder/Library/Application Support/Compressor folder via the Finder [use option+mouse down in the Finder GO menu to access the ~/Library folder]. (rm -rdf ~/Library/Application \ Support/Compressor to delete). Move them if yu want to keep them to say ~/downloads.
remove your_home_folder/Library/Application Support/Saved Application State/com.apple.Compressor.savedState. via the Finder [use option+mouse down in the Finder GO menu to access the ~/Library folder]
relaunch compressor.app. Compressor will build a new your_home_folder/Library/Application Support/Compressor folder.
Yes all your settings have vanished. These are ofcourse maintained now in your_home_folder/Library/Application Support/Compressor. If you moved them, just add them back to the new your_home_folder/Library/Application Support/Compressor in the same structure.
try this and post your results for others to use.
Warwick
Hong Kong

How to delete/reset iCLOUD with outdated email address/no password

I am an iPHONE 4S user. I recently had a problem logging into my iCLOUD account with the password. After keying in the password it says that the account has been suspended and refers me to iFORGOT. However the email address used for this iCLOUD account is no longer operative.
I set up a new APPLE ID and managed to change the iTUNES account to the new APPLE ID.
However I cant change the iCLOUD account to the new APPLE ID.
Even when I try to delete the iCLOUD account, it still refers me back to the password and I get stuck there after keying in the password.
Please help me reset the iCLOUD account. thanks.

Hello kahileng,
The following article provides steps that should help get your iCloud account switched over. The simplest possible solution is to try the password for your new Apple ID.
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Cheers,
Allen

How to delete/reset Autofill eMail Addresses in Apple Mail ?

Hello,
the Autofill in the To: Line shows up eMail Addresses that I do not recognize.
In Preferences I was unable to find a solution or a Button to delete this.
Can I for example delete a .plist to to this?
Thanks in advance
Kind regards
Max

Open the Mail program, Go to the Window menu at the top of your monitor and choose "Previous Recipients". In the window that pops up you can see all of the addresses used for the autofill entries and remove the ones you don't want to use anymore from the list by clicking on the entry and then the "Remove From List" button in the lower left corner of the window.
Message was edited by: dechamp

How to delete / reset a Solution Database Configuration

Hello experts,
I need to configure a solution database for the Service Desk on a client system.
The problem is, that someone did it wrong before or tried this configuration more than one time. But these configurations are not working.
Is there a possibility to delete those old configurations or reset all the settings? I would like to start the configuration wizard from the beginning and I don´t want to have all the old configurations.
I could not find yet the button "delete current solution database" or something similar.
I just want to start in a clear environment.
Any suggestions?
Thanks in advance and kind regards,
Geraldine

A little bit late but, to reset SM configuration you have to delete Solution Manager system from LMDB.
Check SAP Note 2020955 (SOLMAN_SETUP has been reset and is in "grey" status)
Regards

Photoshop CS5 crashes when I click "Print". I have a Mac with Yosemite OS, Epson workforce 40 printer, latest driver. I have reset Photoshop's preferences.

Photoshop CS5 crashes when I click "Print". I have a Mac with Yosemite OS, an Epson Workforce 40, latest driver, and have reset Photoshop preferences.
Thank you for any suggestions!

Thanks again for your suggestion about Photoshop crashing since
trying to print with Yosemite. I did go to the Adobe site, then the Apple Apps,
and downloaded the new driver for the Epson Workforce 40 printer. Computer
restarted. Unfortunately, Photoshop still crashes. But I appreciate your idea, and
seems it should have worked. Happy Holidays!

How can I stop Photoshop CS5.5 taking control of html and pdf files without the user's consent?

Our client uses CS 5.5, and Photoshop will continuously take control of pdf and html files. This is without any interraction from the user, and after setting it back to the desired settings (pdf - Reader, html - Chrome), after some time (and doesn't seem to be related to anything the user does, restarting machine etc), Photoshop will snatch control of either or both of these extensions.
Could you please advise on how best to deal with this issue? Resetting Photoshop preferences does work for a time but it is not long before the issues arise again.

Thank you for the link, it is an encouraging read as I have not yet found anything even similar to my issue via searches.
The machine has never had a previous version of Photoshop installed, but it does have Elements, which is used for scanning documents (which are then edited in photoshop and converted to pdf there). It is an involved process.
Although I appreciate the link and your time, I'm afraid the issue in the link is the opposite issue - the other user cannot set the default, whereas my user cannot unset the default.

How to delete/reset Photoshop preferences

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