How to delete the duplicate email address in BP master data

Hi,
When you get an email ids from the third party vendor and you are loading into CRM BP master data. how to delete the duplicate email address already exits in the system. In CRM you can create the same BP with different id. I would like to know how to delete the email address during importing email addresses from the third party tool.
During the campaign you are sending email to all your customers, when the customer want to unsubscibe the email address from your list, how to unsubcribe the email address and how to updat the BP master data.
If you are sending the email to customer, you are using html or simple text, if the customer wants only html or simple text, how you to specify in the system?
thanks,
arul

Hello Arul,
welcome to the SDN CRM Development forum.
1. I think you should clear the data with duplicate E-Mail adresses in the external tool.
2. Unsubscription could be done by a Marketing Attribute which could be set by using a Target Group which is created by Campaign Automation. Have a look at this Toppic. There is also a Best Practice avaliable at http://help.sap.com/bp_crmv340/CRM_DE/index.htm.
3. Also HTML or Simple text can be mained in a Marketing Attribute. You have to use different Mail Forms to which are sent to different Target groups.
Regards
Gregor

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