How to delete Zen Vision:M empty playlis

I've run into this problem twice now in the less than one week I've owned my Zen Vision:M. I create a playlist either through Winamp 5.2's Portable Media Player plugin (which is simple, but is OK for managing music) or through the Creative MediaSource software. In the second case, I imported an existing playlist, then created a new playist on my ZVM, then copied the songs from the old playlist to the new playlist. That is the process that I read about someone else using in these forums.
Problems:
() Songs appear to be duplicated in the process and it takes forever for the playlist to be finalized. That's been mentioned enough in these forums and isn't the issue at hand.
(2) Multiple playlists with the same name appear on the ZVM with all (or nearly all) of them empty. To be honest, I don't know if they are all empty because it appears to have made one playlist per song in copied over and I don't have the patience to look through all 40 of them. Only one playlist with this name appears when viewing via Creative MediaSource or any other software I've tried.
(3) I deleted the playlist via Creative MediaSource, hoping to clean up the problem. The result was that the single valid playlist disappeared, but the empty ones remained and are only visible on the ZVM itself. I've tried deleting them one by one on the ZVM, but when I leave the playlists, then re-enter the menu they are all magically there again.
The first time I solved this by returning my player to the store and getting a replacement, but this appears to be an "undocumented feature". Anyone familiar with this or know how I can clean out the invalid playlists? Thanks!

Well, I contacted Creative's support staff today. Summary: there is nothing to do except reformat my ZVM and start over from scratch. Not exactly a solution, but that's the state of things as of today. If anyone else runs into this problem, please contact Creative so as to give them incenti've to fix this bug as soon as possible. Of course, I could also state the obvious that the best solution is to support standard playlist functions or importing of standard playlists. THAT would make LOTS of people happy!
That's all folks.
[EDIT] I found a fix that didn't involve formatting the dri've. Support sent me a link (http://us.creative.com/support/kb/article.asp?l=3&sid=4794) to walk me through the formatting process and I decided to try "Clean up" first. It messed with a couple of my settings, but cleaned off the nasty empty playlists and meant I didn't have to transfer all my music again. Whew!Message Edited by digiman on 07-06-2006 09:27 AM

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