How to desactivate photoshop cs6 ?

I want to uninstall/reinstall photoshop cs6.
When trying to desactivate it, it asks me to connect to the internet.
But I am connected and the other help menus of photoshop (update search, customer ervice help...) connect to the internet without any problem.
Only desactivation fails to connect. Norton Firewall is defined with adobe photoshop and adobe appl manager authorized. Thanks for help.

Trevor.Dennis wrote:
Surely you are allowed two 'current' active installations regardless.  If what you are saying is true, then all these people who have vowed never to move beyond a CS6 perpetual license will eventually find even that no longer works.
There is no doubt that there is a limit of the number of allowed re-activations. 
You can contact Adobe customer service to verify that and to see what the current limit is—wich at this time I think it's four (4).  Beyond that you have to go through Adobe customer service to ask for one additional reactivation, kind of like asking the Pope for a "dispensation" or something.
If you think about it, it's a reasonable protection Adobe seeks against users installing the application on several (more than 2) computers and then deactivating and reactivating one or more.
The point you've just brought up hadn't crossed my mind yet, but it's definitely worthy of consideration and it certainly fits in with the unconscionably leonine, one-sided and abusive terms of the subscription contract Adobe has published.
Yup, that would be a dandy, maybe-legal-if-unethical way of forcing more users into the cloud. 
JJMack in post #3 very timely reminds us of the ephemeral nature of Adobe Activation Servers.  Perhaps Adobe would have a minimum of decency and provide alternative serial numbers and modofied downloads if they decide to decommission this server too, like what they did when they deprecated the CS2 activation server; but, again, given their abusive nature as revealed in their cloud contract, this may turn out to be mere wishful thinking. 

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       Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
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    Plug-ins that failed to load: NONE
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       Mini Bridge
       Kuler
    Installed TWAIN devices: NONE

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