How to disable iMessage on a previous iphone

I am currently using a Galaxy s4.  I sold my iphone 5 and reset it to factory settings.  My problem is I'm not getting group messages from iphone users.  I believe it is identifying my number with my previous phone and using imessage.  Thoughts??

Use this to contact Apple support to see if they can help. https://expresslane.apple.com/GetproductgroupList.action

Similar Messages

  • How to disable iMessage for a single contact?

    Hello apple communites, I have a simple and hopefully simple to answer question..
    I am curious as to how to disable iMessaging for a single contact.  My sister when she got her phone number originally had an iPhone, she has since gotten an android and kept the same phone number.  However I am running into issues with text messages to her, my phone still thinks she has an iPhone and continues to send every text as an iMessage, resulting in a failed message.  I can easily hit the "send again as a text message" option and the message/picture sends as normal.  I however find this a bit fustrating, and have tried everything I can think of to attempt to disable this.  However all the online tutorials I can find regarding disabling iMessage turns the feature off completly, I don't wish to do that. 
    I have attempted to completely delete, (including all existing all texts and call history), and then re-add the contact, but that does not work either, my iPhone still attempts to send messages to my sister as an iMessge. Any help, if any, would be appreciated. Thanks in advance.

    Your sister needs to disable iMessage on her iPhone if the iPhone is still available if she hasn't already done so.
    If she has, does she have iMessage enabled with the same Apple ID on another iOS device or on a Mac as was used to activate iMessage on her iPhone?

  • How to disable automatic opening of previously viewed items in Preview or TextEdit in Max OSX Lion?

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    Please help

    This is a new behavior introduced in Lion.  You can disable it completely via System Preferences, General: uncheck the "Restore windows..." box toward the bottom. 
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  • How to disable iMessage for certain contacts

    I was wondering how to disable iMessage for certain contacts!

    Try deleting the phone number from the persons contact and then re-entering it as a new number.
    You don't have to delete the entire contact.
    Worked for me.

  • How to disable iMessage for an old Apple ID which is only used for AppStore?

    How to disable iMessage for an old Apple ID which is only used for AppStore?
    I used my old Apple ID for iMessage and AppStore Apps. Now I'm using my iCloud Account (second Apple ID) on my Mac as iCloud and iMessage Account.
    New Apple ID - iCloud & iMessage (**** thing that I can't use my okd Apple ID for iMessage and another for iCloud) on new Mac
    Old Apple ID - AppStore, iMessage days ago
    So now how to disable the iMessage function for my old Apple ID which isn't used anymore?
    Thank you!

    Yeah the problem is that I want to be reachable by:
    *new apple id
    *mobile number
    Earlier:
    *old apple id
    *mobile number
    Problem - if I set in Settings => Messages => Receive at:
    *new apple id
    *mobile number
    Others still can see my old apple id as "iMessage" although it isn't used a iMessage anymore. So how to disbale iMessage function for that?

  • How to disable iMessage for a specific contact/How to unregister iMessage from former device

    I switched from an iPhone 4 to a Galaxy S3. When my wife who still has an iPhone 4 tries to text me it still sends the message as an iMessage and I NEVER receive the text on my Galaxy S3. It still shows the little blue bubble next to my name when starting a new text thread. So I checked with about 4 other iPhone users that text me on a regular basis and I'm not receiving any of their messages either.
    If the iPhone users turn off iMessage the text comes right through. However I dont expect all the iPhone users on my contact list to turn off the iMessage feature just so they can text me.
    I no longer have my old iPhone. I traded it in at Best Buy so there's no way of going back in the phone to change any settings. The iPhone was wiped of all data and settings anyway before I traded it in.
    I took my wifes iPhone and deleted my contact. Then I added it back. Still shows my name as iMessage. I took my e-mail address out of my contact entry on her phone and it still shows my name as iMessage.
    I logged into "Apple Support - My Support Profile" to try to unregister my device as suggested in another forum but I can't get past the "enter your purchase date" page. It was a refurbished iPhone and the date I purchased the device didn't work. Theres no way I'll ever get the original purchase date since I wasn't the original buyer of that iPhone.
    Any suggestions?? This is an urgent matter as I NEED to receive text messages from my wife and other iPhone users. My wife is willing to turn off iMessage on her iPhone but I don't expect everyone else to.
    I need to find out how to unreigster my old iPhone completely from iMessage.... or find out how to disable a specific contact on my wife's iPhone from using iMessage.

    If you still have an iPhone handy and have the SIM card you used for the phone, then temporarily put your SIM into the other phone and go into Settings and turn of iMessage. If not, the only alternative that I know of is the Support profile, However, you may what to search the More Like This section on the right side of the thread to see if any of the entries there have a green checkmark meaning they are answered.

  • How to disable iMessage from a computer if your iPod got stolen?

    My iPod got stolen and I have things I don't want people to see on it, How can I disable iMessage from my computer?

    - If you previously turned on the FIndMyiPod feature and location service is on, and wifi is on and connected go to iCloud, sign in, and go to FindMyiPhone. If your iPod shows you can remotely wipe it. Otherwise there is nothing you can do.It the iPod has been restored it will never show up.
    - Did you have a screen-lock passcode ?
    - Report to police and change the passwords fro all accounts used on the iPod.
    - Apple will not help
    Reporting a lost or stolen Apple product

  • How do I move music from previous iphone to a new one?

    Can't seem to work out how to get music from previous iphone on new one?
    Also have changed laptop as well.
    Should I be able to do it via home sharing?

    Hi Rachelj3221,
    Welcome to the Support Communities!
    The link below will explain how to transfer your data between iPhones.
    iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
    http://support.apple.com/kb/ht2109
    For your computer, the article below should help:
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Cheers,
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  • How to disable imessage on a device I no longer have?

    I sold my iPad last month, but I think the person I sold my iPad to is getting my imessages. How do I remotely disable imessage on my iPad if I no longer have it in my posession?

    http://support.apple.com/kb/ht5661

  • How to disable iMessage sound???

    How do you disable the imessage sound? I have gone to notifcations -> and unchecked the "play sound for notification" box. This has done nothing and I still hear swooshing sound when sending and recieving messages. Any help is appreciated.

    Go to <settings-sounds-ringer and alerts- make sure its off

  • How to disable browser next and previous buttons for entire ADF application

    Hi,
    JDev Ver : 11.1.1.2.0
    How can I disable the browser navigation buttons next and previous for my entire ADF application.
    If user click on page and then if it press backspace key then it should not go back to the previous opend url and the current page should remain as it is.
    How can I do this ?
    regards,
    devang

    Back button (and backspace) will always go to the previous page. However, with a single master page, the previous page will be the page that called the application so users won't be likely to use it to navigate. The idea of opening the application in a new window/tab is also a nice addition to prevent the back button from being enabled and yes that would block backspace as well. Combine both solutions and you'll have a tab with both back and forward button disabled for the whole application. I don't think there's any document specifically about this solution, but it's not exactly complicated, you seem to already have it actually. Can you precise your question?
    ~ Simon

  • HELP : How to disable iMessage without iOS

    Hi everyone,
    I need help from you guys because I have an issue with iMessage.
    I've been using this feature for a year when I recently got my iPhone 5 stolen 2 weeks ago
    Since then, I'm using a non-apple device which then do not handle iMessage.
    The problem here is that I do not receive messages from my contacts who use iMessage on their side.
    Seems like my phone number is still linked with iMessage, but messages are kind of "lost".
    I would like to deactivate iMessage from my account but I have no access to an apple device to do so.
    I tried to unregister my iPhone from my support account profile but with no success.
    Could you help me ?
    This is pretty annoying because I can't receive most of messages...
    Thanks in advance for your precious help !!
    Mat

    Read here under "no longer have iOS device":
    http://support.apple.com/kb/HT5661
    If that doesn't work, you'll have to call AppleCare to fix.

  • How to disable imessage

    I no longer have an iPhone and cannot receive text from those who have iPhones now. For some reason imessage is still turned on for my number. i no longer physically have the iphone and unregistered the device.
    What else can I do to resolve this?

    http://support.apple.com/kb/ts5185

  • How to disable imessage without the phone

    My iphone 4 recently just stopped working and I purchased a new Galaxy S4 and cannot recieve messages because they are still going to my iphone 4.  I have already unregistered my iphone with apple and on itunes.  There is no sim card in the iphone and the battery is dead.  How can i fix this very annoying problem.
    Thanks

    Try changing your Apple ID password...doesn't always fix this though. If not, you'll have to call AppleCare.

  • How do I restore from a previous iPhone 4 back up?

    I am trying to restore my phone from a previous back up. I have located the files but I when I attempt to restore in iTunes, there are only 2 time stamps to select from? Is there a way to access these files in iTunes or are other steps necessary?
    Please help/advise.
    Best,
    Allan

    What is the problem?
    Itunes generally keeps one backup.
    Backing up, updating, and restoring iPad, iPod touch, and iPhone software

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