How to disable "save as" from blocking print function in gmail/net pages

In Windows XP/Norton360/Firefox: Can't print Gmail or web site pages as of 2/2/12. After clicking PRINT command, the SAVE AS window pops up on top of the PRINT STATUS box. When I close SAVE AS, I get this message box: "Unknown error has occurred while printing." Further attempts keep looping through this routine.
Have un/reinstalled printer and have reset printer in Config with no change in above. However, I can print email from the web site of another local ISP in Firefox. This is a singular but limiting problem. HELP!!! Gotta get some work done here.

On your Print window (CTRL+P '''''or''''' ''Firefox button > Print'' '''''or''''' ''File > Print''):
#be sure your correct printer is seclected
#be sure "Print to file" is '''''not''''' checked
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*'''''Adobe Shockwave for Director Netscape plug-in''''': [https://support.mozilla.org/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.org/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.org/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.org/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

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