How to downald hp system recovery ?

hi everybody in HP. i have a laptop under this name
Compaq Presario cq57-432sfOrdinateur portable avec écran 15,6" - Processeur AMD Dual-Core E-300 - Mémoire 2Go - Stockage 320Go - Carte Graphique AMD Radeon HD 6310 - Graveur DVD - Webcam avec micro intégré - WiFi 802.11 b/g/n - Clavier AZERTY - Lecteur de supports numériques multiformat - - Batterie 6 Cellules - Windows 7 Familiale Premium. but i (lost my disque local D) which means i lost HP Recovey system. please how can i get onther hp recovery system ?
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HP System recovery is not a downloadable product.
You have a few choices of where to get a recovery disk set. The cost is usually around $30.00 USD
Ordering a recovery disk set from HP
Ordering a recovery disk set from an HP Partner
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2015 Microsoft MVP - Windows Experience Consumer

Similar Messages

  • How do I run system recovery?

    Hi,
    Anyone know how to run system recovery? My machine is: Toshiba Satellite L300D.
    I have tried "the hold down power button for 10 seconds and then press and hold zero keys" ( Http://www.toshiba.com.au => Home>>Support>>FAQ>>How do I rum System Recovery? ) but I does not work.
    After I release the 0 key it should come up the warning screen but what was show up is a blank black and at the top of the screen theres a blurry small words (fonts 2-3 maybe, I cant read it though).
    Thanks

    Hi,
    Hold down the 0 (Zero) key, turn hte laptop on, then release the Zero key when the Toshiba logo appears.
    If that doesnt work, go into the Windows boot menu by pressing F8 as soon as Windows starts booting, then go into the Recovery Options. You can also run Recoveyr from there (If its Vista).

  • How to create a system recovery USB drive?

    My U845-S406 crashes every 15 minutes with a BSOD referencing iastor.sys.
    Multiple diagnostics say it is all good.
    Multiple virus softwares say it is clean.
    It crashes even quicker in safe mode.
    I have the latest Toshiba raid drivers, but updated to a more recent Intel set.  The error changes to iastora.sys, and goes back to iastor.sys when I switch back to the Toshiba drivers.
    I booted holding down 0, and told it to restore; but it promptly crashes.
    I made a W7 disk and tried to load it, but it promptly crashes.
    As a last resort before throwing the computer out,  I want to create a system recovery USB drive, format the harddrive and try recovering from the USB; but I don't have the Toshiba Recovery Media Creator (or any Toshiba software at all...)  I downloaded a copy and ran it, but it says I don't have a HDD Recovery Area.
    I know I have one because 1) I can access it by hold down 0, and 2)Partition Wizard showes it.
    So, how can I create a system recover USB drive (or make Recovery Media Creator find the HDD recovery Area...)
    Interestingly, the other day it spent 90 minutes installing a W7 update without a problem, but crashed immediately when done.  Maybe that means something.

    Satellite U845-S406
    Downloads here.
    Please zip up a few of the corresponding *.dmp files from the C:\Windows\Minidump folder and attach them to your reply.
    So the procedure in the section Creating recovery media (p. 53 in the User's Guide) doesn't work? Exactly where does it go wrong?
       Satellite/Satellite Pro U800W Series User’s Guide
    -Jerry

  • How do i transfer system recovery dvd to a usb

    Recently my ultrabook broken down and now the start up is in a never ending loop. I brought a system recovery media from hp, I cleary stated my ultrabook doesn't have dvd slot and he said that's fine once you get the dvd call us up and we will help you.
    I received my dvd today and when I called up there suggestion was and I quote "copy and paste all the data from the dvd to a usb, don't you know how to transfer files".
    I was like that won't work can you put me trough to someone that has better understanding and he goes it will cost you 30 somthing pounds.
    Can someone that understands my problem help me out?
    How can I transfer a system recovery dvd to create a bootable system recovery usb. I have another pc.

    Do you have only 1 dvd or several? I have seen others attempt this with a multiple dvd set and fail miserably. With 1 dvd you might have a chance. Create an ISO from the dvd with something like ImgBurn or other cd/dvd burning tool that can create an ISO file from a disc.
    Once you have the ISO file use Windows 7 USB/DVD Download Tool  to create a usb Recovery. It was created for Windows7 but works on other ISO files.
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  • How can I get system recovery discs (mailed and/or burned from laptop)?

    I have a family member who is in another state and has a Toshiba C855D-S5100. It is just under 1yr old and is having some issues booting up. She got it from Best Buy and took it to them yesterday. They are currently running a full diagnostic scan and will let us know what the problem is sometime today (virus, bad drive, bad memory, etc.).
    In the meantime, it made me think that we may want to create some recovery discs (if we can). I did this with an older Gateway. It required 4 DVDs. Can this be done with this model? If so, how as it has Windows 8 and I am not real familiar with this operating system just yet.
    If the test comes back and says the hard drive is the issue, the unit will be sent to Toshiba for repair (since there is 2 weeks left on warranty). In addition to trying to create some recovery discs, can we maybe somehow order the actual recovery discs from Toshiba directly (& keep for future purposes if the hard drive fails and gets replaced)? If so, how and where do we go to get these Toshiba recovery discs sent to us?

    The full Specifications for that machine are HERE.
    See the User's Guide starting on page 55 for instructions on "Creating Recovery Media" yourself.
    You can order Recovery Media from HERE. (Scroll down).
    C.B.
    Toshiba Sat. C75D-B7260 Win 8.1 64 Bit--Toshiba Sat. L775D-S7132 Win 7 HP SP1 64 Bit and Win 10 PRO Technical Preview--Toshiba Sat. L305-S5921 Win Vista SP2 32 Bit

  • How to use the system recovery after add another SSD?

    Dear all,
    I got a Zbook14 with 1TB HDD with Windows 7 in default. Soon after I received it, I added an M.2 256Gb SSD and migrated my system drive to the SSD. 
    After an malfunction of the HP Client Security that encrypted my system drive (in SSD). I used the HP recovery tool to reset the computer into the default factory status... This action, which I can not select the harddrive during the recovery, wiped my oroginal system paratation (now the data drive) in the 1TB HDD, and thus I have to migrate the system again (not mentioning the data in that partation..).
    I wonder if I can change the target drive for the recovery? I did not move the original HP partations from the HDD to SSD. Only the system partation is moved to SSD.
    Thanks. 

    You don't have any option in terms of changing the target drive for an HP recovery performed by the HP recovery manager.
    It is scripted and there is nothing that you as the user can change other than selecting the type of recovery desired.
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

  • How can i restore system recovery files to their original location? (HP Pavillion p6540F desktop)

    I have a HP Pavillion P6540F desktop running Windows 7 Home Premium. A few days ago a problem occured with windows which basically wiped out my OS and I had to restore my computer to factory settings. Before restoring my computer I backed up all of my files to a disk. Upon reinstalling windows I placed the disk with all of my recovery files on it into my computer and ran the recovery .exe file which began the download of my files. This all worked perfectly fine but the problem is that these files only saved to a file on my desktop and did not restore to their original locations. Is there any way to get these files to restore to the correct locations on my computer without having to manually drag the folders to their former locations? Honestly I do not know where many of these files were located before the restore, and many items such as preferences for certain programs are impossible for me to relocate. Thanks for the help.
    This question was solved.
    View Solution.

    The backup used in Recovery only restores the files to a folder, leaving the owner to move them.I agree, not the most helpful backup app but better than nothing I suppose.
    ******Clicking the Thumbs-Up button is a way to say -Thanks!.******
    **Click Accept as Solution on a Reply that solves your issue to help others**

  • How do I run system recovery dvd from an external dvd drive?

    I am having trouble trying to restore my DV 6000 (dv6915nr) from an external dvd drive.  I am aware that this laptop has had several hardware issues, including the loss of use of the internal dvd drive and have tried all the fixes that I could find,including changing filter settings in the registry, changinging the boot order in the bios and even removing the intenal drive.  Since none of these fixes worked, I removed the hard drive and installed window 7 Prodessional in a desktop computer.  After reinstalling drive in laptop, I installed all the Vista drivers from HP.  Computer works fine except for sound card and Nic that failed and have been replaced by USB devices.  Simce I am not 100% sure the hardware failures are motherboard failures and not software, I would really like to run my System Restore DVDs that I purchased from HP.  And that's where I need help.
    I am A Plus and Network Plus certified, so I am pretty sure  that I have tried all the obvious soutions.  Evedrything turned on, checked the cables, accessed dvd in wimdows and even ran restore disk in a desktop machine to the point that it told me I was trying to restore the wong computer.  I downloaded a program called Win To Flash that allows you to copy a setup disk to an external hard drive, but that didn't work.  HP restore disk does not have  Setup file on it, so it wouldn't copy to drive.  Tried just copying the disk to external and that didn't work either.  Also tried switching drive letters D and E without any success. 
    Bios choices are:
    USb floppy
    ATAPI cd/dvd rom drive
    USB diskette on key
    Notebook Hard drive
    Network Adapter
    Original restore partition is long gone.
    I would rather restore it with an external Hard drive, not an USB memory stick.  I think both would work the same.  I do have an USB floppy drive, if there is some way of starting installation from floppies.
    Like I said, I really like the computer, even with all its faults, but I would like to restore it to its original  Operating System.

    Some progress, I got it to try to boot from an external hard drive.  Downloaded a program called WINToboot. tried to run it, got as far as formatting my  hard drive and might have loaded some kind of boot program.  Would not copy my restore disks because they did not have set up program.  Copied both restore disks to hard drive and tried to boot laptop.  F0 produced choose external hard drive choice.  Got "no OS found" error. only choice ctl alt del. I think I am headed in right direction.  Just need to know what to load on external hard drive. 

  • Satellite P105-S6197: How to use the system recovery disc

    Greetings,
    I have a P105-S6197 and I have followed the instructions on the recovery disc,
    1. Place the disc or #1 disc into the drive.
    2. Power up the computer while holding down the "C" key (release the "C" key when the screen reads "Toshiba")
    but these instructions do not work the computer just boots up normally and never runs the disc.
    Is there another way to get the disc to run so that I can completely reformat my computer to the way it was when it was first purchased.
    Thanks, Edana

    I can provide the same information like kody:
    There are different options to enable the booting from the CD/DVD drive.
    The first one is pressing the C button (you should press it several times) immediately after notebook was powered up.
    The second possibility could be the F12 button.
    This would enable the boot menu on the screen and then you could choose the CD/DVD drive as a boot device.
    Last but not least you could change the booting order in the BIOS.
    Set the CD/DVD drive (ODD) at the first place and the notebook should boot from the inserted, bootable CD automatically.
    Regards

  • Lenovo G580 - WIndows 8 - Resizing OS partition & problems with system recovery

    Hello Everybody,
    Just bought a Lenovo G580 notebook with pre installed Windows 8 (500gb harddisk, 4 gb RAM, Intel B960).I have been using Easeus partition manager with Windows 7 & its been working very well.So I wanted to partition my new HDD with it.Upon creating the a new 100gb partition (most importantly from OS partition that was about 428 gb) a very strange thing happened.The Refresh/Reset functions of WIndows 8 stopped working saying required recovery files are missing, also Lenovo One Key recovery program does not work with the message that required service partition is currently unavailable.At the same time, apparently  partition called Windows recovery  (1000 mb, hidden) still exists.One more peculiar thing I noticed & that is there is a new 1mb unallocated partition before the Windows recovery partition.While partitioning I did not receive any message about deleting of any data.One last piece of information (not sure if relevant) is before doing partition I had created a system image that I am unable to restore, Windows 8 repair function recognises the image bit is unable to restore it.
    Any ideas how to restore the System Recovery functions or how to restore the system image.
    Thanks
    Petr

    Hi petrmichal,
    Thanks for Posting and welcome to the Lenovo Community,
    I’d like to apologize to you for facing this issue but am sorry to tell you that the HDD partitioning caused that the recovery image won’t be working anymore and in the case that you want to create back system image recovery will be at the service center,
    I’d like to provide you with the contact support number to able to contact them:
    India
    IDEA-branded and
    B, C, E, G, H, K, N, Q, V, Y Series Products
    Toll Free Number 1: 1800-3002-9929
    Toll Free Number 2: 1800-425-9003
    Email : [email protected]
    9AM - 9PM
    Monday - Saturday
    Hope the information helps. Let us know.
    Regards
    Soha
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  • Symantec System Recovery 2013

    I am trying to learn how to use Symantec System Recovery 2013 so that I can become familiar with this product as we are using it. Part of my job duties are to ensure that backups are being back up successfully. Having said all of that, my superior asked me to take home a trial version of SSR 2013 so that I could learn it.
    I am running into an issue, and I have asked Google about the error but I'm not getting anything in the way of help. The error message reads, "Info 6C8F1C25 unable to connect to windows snmp service"Open SSR2013 > Tasks > Options > SMTPWhen I have finished typing in the information (below) and click "Apply" I get the error message. Naturally, I opened up the Services window, and set SNMP trap to auto and manually started that service. The error message persists. Not sure what else I am doing wrong other than I think it...
    This topic first appeared in the Spiceworks Community

    Hi pwiekier,
    Can you find any warnings or errors related to this ?
    I suspect this is a third party service conflict issue.I recommend you to perform a clean boot to have a troubleshoot.
    Please follow these steps to perform a troubleshoot:
    1.Search "Msconfig.exe" from the start menu
    2.Choose "Services" item
    3.Choose "Hide all Microsoft services " and choose"Disable all"
    4.Click "OK" and Restart
    And then check this service ,if the issue disappeared, it is a  third party service conflict issue.
    We can make a further analysis by enabling the third party service with dichotomy to find out  the culprit.
    Best regards

  • How do I restore backup swm files created during system recovery from external hard drive

    Good day,
    I was facing some problems with my laptop (HP Envy 17 3D Notebook with windows 7 home premium, 64 bit) and I had to return it back to its original state using system recovery.
    During the process I was asked if I want to back up my data. I have chosen to backup my data in the flash drive. Once the process has completed and my laptop is to the original state, I tried to recover my backup but it tells me:
    The version of this file is not compatible with the version of windows you're running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program, and then contact the software publisher.
    If i click run as administrator it tell me:
    Windows cannot find 'F:\Backup_2015-04-29 143842\Restore.exe'. Make sure you typed the name correctly, and then try again.
    there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else.
    any help will be greatly appriciated.

    Hi @Jef35,
    Welcome to the HP Forums!
    It is a superb  place to find answers and information!
    For you to have the best experience in the HP forum I would like to direct your attention to the HP Forums Guide Learn How to Post and More
    I understand that while doing the recovery back to factory you opted to backup your personal files  and would now like to know how to restore them .
    Here is a link to  HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7)
    If you appreciate my responding, please click the kudos button below to say thanks.
    If this resolved your difficulty please select solution provided to enable other posters to locate this information more easily.
    I hope this helps
    Sparkles1
    I work on behalf of HP
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  • How do I restore backup1.swm files created during system recovery from external hard drive.

    On my hp dm1 with windows 7 In full detail, this is what I did. I clicked to do a system recovery, it asked if I wanted to backup the files, I said yes. It said it backed up my files on the external hard drive. I continued the system recovery. It set my computer back to factory settings. I tried to recover my backup, it acted like it was restoring the files and showed them going into the c: area in a folder. I open the folder and it says the folder is empty. I hit properties and the folder contains 10mb+ of data. I go back into my LaCie drive, there are files labeled like backup.swm, backup1.swm, backup2.swm. I can't open these files or do anything with them. In a text document it lists all the files it apparently copied. It is only a list of text, nothing else. Have a 12 page research paper in these back ups that is due in a few hours so any help will be greatly appriciated.

    @Daniella1985,
    If the standard procdure of locating the program launcher (a .exe file) on the first backup media (disk 1 or the external storage device) is not working, then you can manually extract the files using 7-zip.
    7-zip can be found here.
    Once 7-zip is installed, open it and navigate to the first .swm file of the backup.  Right-click the .swm file and select 7-zip>open archive.  Once that opens, it should reveal the contents of the .swm files.  If the file contains something you want to keep, you can either extract each invidual file or extract the entire directory.  If you want to extract each individual file, highlight the desired file and click the extract button at the top.  If you want to extract the entire directory, make sure no items are highlighted and click the extract  button at the top. 
    This is a manual process and it can be a large task depending on how many files were backed up, but it is one method to get the backedup files when the standard procedure is not working.
    ↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

  • How can I restore a broken user after a System-Recovery?

    I recently tried upgrading my PowerMac G4 from Mac OS X Tiger to Leopard, but the Mac crashed in the process and all seemed lost. However, with a system recovery, I managed to get everything back. At least, almost everything. I still had to create a new account, and this account was missing the addresses from the previous account in Addressbook. Addressbook was empty. Addressbook used to be filled with addresses from 2 accounts. I managed to recover the addresses from one account, but the other seems inaccesible. I tried restoring the account. Empty. I tried copying the files and giving myself read/write permissions. Nothing. I tried showing hidden files.Nothing. Does anybody know what's going on here? How do I recover this account/the addresses from Adressbook (I don't really care about the other files on the account).

    I tried restoring the account. Empty.
    Ooops, I don't think that was the ting to do. Would only erase stuff if anything.
    Get Find Any File...
    http://apps.tempel.org/FindAnyFile/
    Hold Option key down when clicking on Find to Find All.
    Search your whole drive for Name contains...
    AddressBook.data
    What we're hoping to find for that old account are one or more of these...
    AddressBook.data.beforesave
    AddressBook.data.previous
    AddressBook.data

  • How can I boot from my recovery dvd to reach the system recovery C: on a extern hard disc

    I think a have a virus in my notebook Pavilion 15 and want to restore my C partition with a system back up. I made this system back up a month ago and it is stored on a extern hard disc. I have also made a recovery dvd. How can I boot my notebook from my dvd to start the procedure? I have 2 partions on my notebook. The second partition contains My Documents.
    Thanks in advance.
    Tineke

    It is unlikely that the back-up of the system recovery, that you have stored on an external drive, will be useful in recovering your computer. Please see HP PCs - Performing an HP System Recovery (Windows 8), for instructions on using the HP Recovery Disc set your created earlier. Typically, the disc set is 4 to 6 DVDs.
    If you have any further questions, please don't hesitate to ask.
    Please click the white KUDOS star to show your appreciation
    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
    HP 15t-j100 (on loan from HP)
    HP 13 Split x2 (on loan from HP)
    HP Slate8 Pro (on loan from HP)
    HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
    HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
    HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
    HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
    HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

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