How to downgrade my icloud storage if I no long have that device

HI I received an email telling me I will be charged for my icloud storage in the 13th but I no longer have my iPhone or downgrade this storage plan.
ANy ideas how to stop them taking this money from my account. I can't get any telephone numbers to call and have spent hours trying to solve this online.

Katheleen ..
Help at this support article > iCloud: Storage upgrades and downgrades

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http://support.apple.com/kb/HT1918
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How can I REALLY downgrade my iCloud storage? HELP!

How can I REALLY downgrade my iCloud storage? Apple is trying to scam ppl out of $$. They will NOT allow you to downgrade per their instructions. It ALWAYS says the iCloud manager is not available, try later. Here is what my email says:
This is a reminder that on 03/03/2015 you will be charged $10.99 for your 20 GB storage plan using your Visa •••• (deleted). If you do not wish to be charged, you can cancel by downgrading to the free storage plan from your iOS device, Mac or PC.
The iCloud Team
I'm so disappointed that all my products are currently Apple and now I down't trust them as far as I can throw them. There is already a class action suit in Florida for the icon taking up 23% of users' available space, now they are trying to charge me $$ yearly when I do NOT need the space? Shame, Apple.. Steve Jobs must be rolling in his grave about your unethical business practices... This does NOT work:
You can also cancel or downgrade your storage plan at any time. For a full refund, contact iCloud Supportwithin 15 days of an upgrade or within 45 days after a yearly payment. Partial refunds are available where required by law. Learn more about iCloud storage plans or get help using Cloud storage.
No... the "done" button will not light up, and it says the iCloud manager is "not available at this time. Try again later." This is a known problem... fix it.
<Edited By Host>

Thank you Roger! Going into my iTunes at least allowed me to delete my credit card info so they can't charge it. In the meantime, after 2 calls I finally got connected to a Senior Advisor from Apple who was able to manually go into my account and remove the automatic charge to my credit card. After sharing my screen, she was able to see the issue many others are having being unable to downgrade. There is a bug in the system that tells you the manage storage is "unavailable at this time". She followed me through several of these threads and realized it is actually an issue. She took all the relevant information and will submit a bug fix request. She even admitted that goal and apple were having an issue syncing to the correct time zone at that there was no know fix at this time. While frustrating, the honesty was refreshing.
Thank you SO much for you quick response on this! My apologies for my tone; this was my first time using this forum. I went through Apple support and didn't realize that there are no Apple employees on here. I was on the line with someone from customer service that wasn't as helpful at the time and was very frustrated..
Thanks again for your help! To all others having this problem, keep calling Apple tech support until you get a Senior Advisor - they will help!! The advisor even told me to tell people to call in and that they need to manually downgrade on their end until they get this issue resolved.

HT201318 How do I downgrade my iCloud storage and get a refund within the 15 days?

Help!
How do I downgrade my iCloud storage and get a refund within the 15 days?
I recently up-graded from 10 to 20GB in the middle of my storage plan, but I've changed my mind. How can I get a refund and revert my account back to its previous settings?

If in the US, follow the link below (you must request a refund within 15 days) -
https://discussions.apple.com/message/16968425#16968425
it gives the USA phone number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

TS4009 How do I get a refund for downgrading my iCloud storage?

How do I get a refund for downgrading my iCloud storage?

If you are canceling a storage upgrade within 15 days of purchase, in the U.S. you can call 1-800-MYAPPLE for a refund.

How to cancel an iCloud storage plan?

I am getting charged a monthly fee for iCloud storage which I do not use. How can I cancel it? I've been everywhere and all I can seem to find are ways to purchase more storage, not cancel what I've got.
Thanks,

See this support document: iCloud: Downgrade your iCloud storage
Downgrading will not take effect immediately, note:
The downgrade takes effect one year after your storage upgrade was initially purchased.
On your Mac
Open iCloud preferences, then click Manage.
Click Change Storage Plan (in the upper right).
Click Downgrade Options, then choose the storage plan you’d like to have.

I cannot downgrade my icloud storage plan

I am using under 1mg storage and wish to downgrade my 20mg plan to 5mg. When I go to settings and select the 5mg plan the "done" field won't light up so I cannot select that plan.

Hey There saaymast,
The resource below will explain how to manage your iCloud Storage. Are you using the same Apple ID for iCloud as you do for iTunes? If your issues is still not resovled after following these steps, there is a link to the iCloud Support team. With your permission, they will be able to look into the details of your account and help you change the plan.
Get help using iCloud storage - Apple Support
https://support.apple.com/en-us/HT203527
Make sure that you're signed in to iCloud with the correct Apple ID
Use these steps to check your Apple ID:
iPhone, iPad, or iPod touch: Tap Settings > iCloud and tap your name.
Mac: Choose Apple menu > System Preferences > iCloud > Account Details.
If you still can't downgrade your storage, contact iCloud Support.
Hope that helps ...
- Judy

I'm trying to downgrade my icloud storage; however, my MAC book will not upgrade pass 10.6.8 and I don't have my iphone anymore. If there another way for me to do this?

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Hello Lara,
have you already called Apple and explained your current situation, because I don't see a way to downgrade your storage plan with a Mac only running Snow Leopard and without a iOS device running at least iOS 5.
Best regards.

HT4847 Why is the "done" button inactive when I try to downgrade my iCloud storage plan to 5GB free? Doesn't work from iOS device or macBook system preferences. I didn't sign up for a $40 plan.

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I found the solution .,,,
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2) the first section is your plan and there is a botton "change" click on it
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6) click on it you'll back to the step number 2 , here read carefully you'll see that your changes will take effect after the current plan expired with the date.

HT4847 How to make enough iCloud storage

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I am unable to downgrade my iCloud storage plan in Windows or on my iOS device. I cannot hit the "done" button to change the plan. Any ideas?

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My icloud storage is almost full, i have a lot of rubbish photos and things backed up but i do not know how to delete them using icloud

my icloud storage is almost full, i have a lot of rubbish photos and things backed up but i do not know how to delete them using icloud

Delete them from your phone and then do another backup.

I have paid for additional iCloud storage but its not updated on my devices

I have paid for additional iCloud storage but its not updated on my devices
How Long does it take, its been 24 hrs already

The iCloud storage is for your backup, it will not make your device capacity larger.

How to downgrade my icloud storage if I no long have that device

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