How to download and install Illustrator CS5?

Hello,
I am trying to download and install CS5 however Adobe Download Assistant doesn't download anything.
All the time it shows no soft after logging in. I have tried some forum advices in the context, but with no effect.
To add to this:
I have changed my profile password few days ago, and... after changing it I was logging using the new pasword.
Today, I have to use old password again. And even more interesting is that on my profile it shows no orders which were there
before: Flash CS5 and DW CS5.
For Gods sake! What are You doing out there? Change the IT specialist or something Guys, because it becomes pitiful at the moment.
Regards,
W.A.

I guess You're right, but Chrome collects data about it's users and I don't like to deliver it to Google. No particular reason for this, but i somehow don't like the idea of being followed and my consumer model to be created.
However the thing with my password on Adobe keeps me really wondering...

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rachif
I am assuming that the purchase and download is from Adobe. You should find the information that you seek under My Orders at http://www.adobe.com after you sign in (as per John's link).
However, if you have difficulties in going that route, please contact Adobe via Adobe Chat to discuss your order under the topic of Orders, Refunds, and Exchanges. To do that, click on the following link, and, when it opens, make sure that the topic is set at "Orders, Refunds, and Exchanges", click on the statement "Still need help? Contact us." to bring up the Adobe Chat.
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