How to download attachments and other downloads from my email

I cannot download attachments or anything else from my email.  I instaled l adobe reader, flash player etc, but it doesn'te seem like they are installing right, what to do.  Also I cannot find where to accept the End User Liscense agreement  what do I Do

We can't know. You are not offering system information or otehr details.
Mylenium

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    >
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                err_btcjob_open_failed   = 9
                err_btcjob_submit_failed = 10
                err_btcjob_close_failed  = 11
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                user_cancelled           = 6
                err_spoolerror           = 7
                err_temseerror           = 8
                err_btcjob_open_failed   = 9
                err_btcjob_submit_failed = 10
                err_btcjob_close_failed  = 11
                others                   = 12.
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        if sy-subrc ne 0 .
          message e398(00) with 'Cannot write to unix file:' unixfile.
        endif.
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    endform.
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                invalid_type            = 4
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                unknown_error           = 6
                invalid_table_width     = 7
                gui_refuse_filetransfer = 8
                customer_error          = 9
                others                  = 10.
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    message e398(00) with 'Cannot download to PC. Error =' sy-subrc.
      endif.
    endform.
    Hope this will help you.
    Cheers
    Sunny
    Rewrd points, if found helpful

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