How to download (contacts) records from a device?

I've noticed that iSync only syncs information of records that exist on both Mac and device (unless the option is chosen that the records on the device should be fully replaced by the Mac's contents) and updates missing records on the device. However, it does not update missing records on my Mac. So if John and Mary are on my Mac and John and Suzy are on the device, Mary will be added to the device, any info on John that has changed will be transferred to the Mac or the device according to which changes were latest, but Suzy will not be imported from the device to my Mac. But that's what I want it to do, too!
So basically - how can I import records from a device to my Address Book for pete's sake?! (I use a Motorola Pebl, but I'm aiming to discover the general trick, if it exists that is - which it should.)
Many thanks in advance!

Ok, the weirdest thing just happened...
I wanted to follow your suggestions, but backing up my phone's contacts is not possible (at least not without a lot of fuss googling feeble third-party apps, which I loathe). So I went on backing up and erasing my address book trying to d/l everything from my mobile.
And what happened? A few seconds after erasing every record, the records that are only on my mobile suddenly appeared in my address book! It's like it only now discovers there are some records imported. Very buggy, that feels. Well, I think I'll manage from here, but it would be nice if this sort of thing would not happen...

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