How to download mac app store, ho to download mac app store?

I'm trying to download the mac app store but it seems I can not find it! help!

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  • What has caused an app I purchased (Family Tree Maker for Mac) and currently have installed, to disappear from the Mac Store. Does this mean it is no longer sold?  If so, how will I get update notices or re-download if needed?

    I purchased and installed Family Tree Maker for Mac from the App Store about 6 months ago.  I heard that possibly a new version was coming, though I had not received any update notice.  I went to the App Store and it no longer shows the app, either as available for purchase or as an app I have previously purchased.  So I can't get any information on the app, support, etc..  How can an app I have purchased disappear from the purchased list???  How can I get update information or support links? (contacted FTM website and phone support and they said if I bought my program from App store, I have to get update information there).....the Update Info button in my program is actually greyed out!!  So the program I bought doesn't even have the normal update link!!  I thought one of the advantages of App Store purchase was being able to redownload the program in the unlikely event it was lost....ie: no need to worry about having the install CD.  So now I only have my installed, operating copy and no way to reinstall if it crashes due to corrupt data, etc.!!  Not a happy result from an App Store purchase!  And I must say the circular references in the support link are frustarting...apparently there is NO live support for the App Store itself!

    Thanks for THAT tip: iTunes acct. history DOES show my (few) Mac app purchases, buried in with my MANY iPhone and iPad apps!  So I CAN prove I bought it (7 months ago, not 6), but you wouldn't know it from the App Store app on my Mac!  But that does leave a few other ?'s hanging: like how could I download it again, or check for updates (as I said, the version installed has the "update" button greyed out!  Ancestry.com (who sells it online and support it for other buyers said update info for App Store purchasers comes through the App Store. 
    I may just be out of luck with this because after 7 months of ownership, they (Ancestry) just replaced FTM with a new version (Family Tree Maker for Mac2) that is NOT an upgrade (though prior owners get $4.00 off on a $52.00 purchase!!).  I'll probably just plump for that....direct from Ancestry.com...and give up on the Mac App Store, because the new version reportedly has major enhancements in sync-ing your family history record between your computer and the cloud program available online.  Genealogy software, like everything else is migrating to the cloud, but one really does need a resident program on their device because you're often collecting data "in the field" in libraries, historical archives, cemeteries, etc. where you really can't get online in many cases.  Fortunately, more and more of the source data is coming online, so more and more can be done from home!

  • How do I download an app that failed to download when the App Store says all Unfinished Downloads are downloaded?

    I purchased a 16GB game 2 days ago and the app failed to download (error said to check Internet connection, which was fine). I tried to redownload it multiple ways: Checking for unfinished downloads (all purchases have been downloaded), in my Purchase history (app is listed under Other purchases with a gray button that has no text and the button doesn't work other than giving a hover/click indication). I've tried trashing the various .plists/caches/cookies to no avail.
    I've searched my computer, looked in the dock, looked in launchpad, app definitely is not there.
    I am not running any anti-virus software. I'm running 10.7.4.
    When I initially purchased this game it wouldn't download, but the downloading icon did show in Launchpad. I used the recommendation of deleting it from Launchpad and restarting and that started the download. It had downloaded over 6GB when I went to bed, but I awoke to the failed download error.
    Thanks for the help.

    Hi ..
    Did you check your Applications folder ??
    See if this helps...
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.
    I purchased a 16GB game
    Which app did you purchase ???

  • How do I install camera raw updates to the mac app store version of elements 10

    In the mac app store version of Elements 10 there is 'get updates' link on the help menu. And when I try to do it manually from a download I get a message telling me that 'this update no applicable'.

    Once again,  Apple only provides support for purchasing issues,not with using software purchased via the app store, any more than staples will give you tech support for a boxed version you buy from them:
    The Mac App Store handles the download, installation, licensing, and updating of all products purchased through it. If you encounter an issue with an Adobe product during one of these four processes, visit http://www.apple.com/support.
    For all other issues, including program errors and how to questions, visithttp://www.adobe.com/support.
    Apple only provides support for problems with updates released via the app store and adobe has NEVER bothered to issue updates anything offered through the app store, so you can't get any help from apple for this.
    It's more complicated to install ACR in the app store version. You have to do it manually. See this thread:
    http://forums.adobe.com/message/4106477

  • HT4461 I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

    I recently downloaded an app from App Store which is a paid app and it doesn't have any features as in the description in the App Store. How do I report this app and stop payment what I did online to purchase it.

    Hi Sajeed.f,
    This article has the steps to go through to file such a report:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/ht1933
    Cheers!
    - Ari

  • How to do a clean install of Lion download from App store

    How do you do a clean install of Lion downloaded from the App store.  I downloaded and it installed but never was there a time of the installation it gave me an option to do a clean install.  Thanks for any help.

    Install or Reinstall Lion from Scratch
    If possible backup your files to an external drive or second internal drive.
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Erase the hard drive:
    Select Disk Utility from the main menu and click on the Continue button.
    After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area.  If it does not say "Verified" then the drive is failing or has failed and will need replacing.  SMART info will not be reported  on external drives. Otherwise, click on the Erase tab in the DU main window.
    Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
    Quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Install button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • How do you activate a 10.10.3 download.  I have downloaded twice (2 gig each) and have restarted as instructed.  I have also rebooted. "About this Mac' still reports 10.10.2 installed and I do not have the new photo app.

    I have downloaded 1010.3 twice (2+gig each).  The update window shows the 10.10.3 update has been installed, however, 'About this Mac' shows 10.10.2 installed and I don't have the new 'photo' app installed.  Once more, the quality of Apple software approaches that of Microsoft - letting the user debug instead of delivering the quality that used to be Apple.
    How do I activate the downloaded update.

    There may well be a problem with the update package.  I initially tried downloading the delta update (not the combo) from the Apple Support web site, and when I opened the package file, the installer ran but terminated almost immediately.  I restarted and only got the normal reboot process, not the "Installing software" display.  After restarting, I saw some evidence that the firmware updater was cleaning up some files, but nothing else appeared to have happened except that the 1.5Gb package file and a couple small subsidiary files had been left under /Library/Updates/_ManualUpdate.
    I tried running the command line softwareupdate tool to see if it would recognize the already-downloaded package file (which is something you might also want to try before downloading again just in case it works), but no such luck.  I then relented and used App Store, and that downloaded again and then performed the update successfully.
    Of course, then I had to horse around with turning off all the "photos in the cloud" nonsense, but that's another story.

  • HT4854 Mac App store won't let me re-download Mountain Lion on a Late 2012 Mac mini, says computer is incompatible.

    I have a brand new late-2012 Mac mini running 10.8.2. I'm trying to re-download ML from the App Store to create a bootable USB recovery key just in case. I'm being told that I can't DL Mountain Lion because my computer isn't compatible. How can that be?!
    Part of the reason I want this key is the fact that I just jumped through 5,000 hoops to recover Mid-2011 MacBook Air from the recovery partition. The installation kept giving me an error. EXTREMELY annoying. I had no key. It set me back a few days. I don't want this problem to happen again.
    I have a valid purchase, I own the software, I should be able to download it, period.

    Well said.
    If I follow the advice of the fellow above and download the installer via Internet Recovery, I'm not going to be given access to the installer for the sake of making my key—or will I? At want point in that workflow will I have the opportunity to boot to back into my already working OS (on the 2012 mini) in order to do what I need to do?
    I have access to a most recent release (2012) 13" MacBook Air (FWIW, the 2011 MacBook Air in question above happens to be an 11"). Am I likely to run into the same problem as with the 2012 Mac mini, where the version in the App Store still hasn't been "synced"?
    Unbelievably annoying. Worse still is while I'm stuck in self-help purgatory, if something were to happen the recommendation would be to visit the Genius Bar. It's not a bad service, but why should I have to rely on it if I'm perfectly capable of taking care of everything myself provided the correct tools are at hand?
    Incidentally, what happened with the 2011 MacBook Air is that the stock hard drive was formatted prior to sale. The recovery partition was left intact. I used it to begin the reinstallation of the OS. It was working fine until I realized I didn't have enough time at the moment to continue to download the required assets. The computer needed to be transported 200 miles away and time was of the essence.
    I cancelled the installation with the intention of revisiting it when I got to my destination. When I did so, even after freshly formatting the drive again in Disk Utility, I got an error right as the download began. No amount of tries made a difference. Same error. The only thing that will work, obviously, is a USB key or the equivalent with the installation files pre-downloaded—unless someone here has some other insight.
    Thanks so much to all.

  • I can't download IPhoto from App Store because I have mac OS X 10.6.8

    can't download IPhoto from App Store because I have mac IOS 10.6.8, how I can download it?

    Simply, you can't download it.
    If you want to upgrade to iphoto 11 then you'll need to either
    1. Upgrade your OS to 10.7.5 - which requires a purchase of the OS
    Or
    2. Find an iLife 11 install disk. You may get one on Amazon or Ebay.

  • Im using os x 10.5.8 so I dont have the app store on my mac, how can I update my os x software without the app store?

    Im using os x 10.5.8 so I dont have the app store on my mac, how can I update my os x software without the app store?
    Can I download it online?

    Nope.
    https://discussions.apple.com/docs/DOC-2455 explains how to get 10.6.6 to get the App Store.
    Only upgrade to 10.7 or later if you are prepared:
    https://discussions.apple.com/docs/DOC-6271

  • How do I remove my App store information from a Mac about to be sold

    How do I remove my App Store information from
    a Mac about to be sold ?

    Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
    Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
    Reset the PRAM and the SMC, which might contain personal information.
    If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
    If you activated FileVault in OS X 10.7 or later, turn it off.
    If you use Boot Camp, the partition must be deleted.
    If you created any other data partitions on the internal drive, remove them in Disk Utility.
    Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.
    You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by starting up in Internet Recovery mode (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
    If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer with the machine.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
    The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either.
    Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.")

  • I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing  parts. How can I get access to App Store?

    I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing  parts. How can I get access to App Store?

    Welcome to Apple Support Communities
    What do you mean by having no access to those apps? Can you start up your Mac and work with it, and only some OS X apps do not work?
    Anyway, what you can try is to reinstall OS X. To do this, hold Command and R keys while your Mac is starting up and reinstall OS X. You will not lose any file.

  • Iphoto won't down load because My mac is a lion 10.75 I need 10.10?how do I download iPhoto, and other apps that won't download?

    iPhoto app won't down load because My mac is a lion 10.7.5 I need 10.10 ? how do I download iPhoto, and other apps that won't download? They were uninstalled by mackeeper (with me as an unwitting accomplice Thanks
    I've reinstalled lion os 10.7.5 and got the app store app back.
    Even though iPhoto etc are purchased by me in app store, theres no way they'll download.

    then
    reinstall from the original source
    Could be
    1 - the restore disks that came with the computer - if it came with CDs and you do not know where they are then contact Apple to see if they can be replaced
    or
    2 - the iLife DVD that you purchased
    or
    3 - the app store - log in under the Apple id used to purchase the software or to set up the computer - look under purchases - you might have to unhide or accept the Application first
    LN

  • How do I use my Itunes credit on the Mac App store

    I have a credit in iTunes which I wish to use to buy some apps on the Mac App store. However it doesnt seem to be taking that payment method. How do I solve this?

    iTunes and the Mac App Store are the same account and credits redeemed for one are available for the other. The issue may be that you have not allowed for the sales tax that the US store applies in the final steps of a sale. US prices do not yet have the local sales tax added. If the credit does nt cover the total the sustem will ask for another payment method to cover the remaining balance.

  • Hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac, hi ! i am using mac air i download from app store IDESKTOP when i open it its delete all my file and folder on my mac

    Here you can contact the developer.
    (Notice, I'm posting this line only once. Not 4 times. )

  • I have an itunes account without credit card.How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc

    I have an itunes account without credit card. How can I add a credit card to my account? Also, is there a way to buy apps without credit cards but via app store? Also, I want to download it directly to my iPad, can I do it even if i add credit card via pc?

    Changing Account Information
    http://support.apple.com/kb/HT1918
    Apps Store FAQ
    http://support.apple.com/kb/HT4461
    iTunes Store FAQs
    http://support.apple.com/kb/ht1689
    http://www.apple.com/support/ipad/applications/

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