How to download new firmware/software for iPod classic

This may get complicated..My iPod Classic 120GB has served me well at my restaurant in Mexico as my pimary music source. During my absence, my manager's son (age 12) decided to "get" my music into his computer. I know he has a PC (I have Mac's)..almost sure he doesn't have iTunes. I was told my iPod "didn't work anymore", and I had it sent back to the states. It shows (on the iPod screen) as Connected..it shows up on desktop as "untitled" hardrive. iTunes doesn't recognize it at all. There is no reference to "My iPod" at all. I think he (somehow) removed any/all iPod software, along with my music (which is on my computer), so it appears that I'm left with a nice, empty, 120gb external hard drive. Question is: Can I download software to restore it to it's former iPod glory? Seems like I've tried on Apple Site, but all they want to do is "upgrade" existing iPods. Would really appreciate any suggestions that can help me get back on the bandwagon!!
Thanks,
DC

Have you tried a complete reformat of your iPod by using the Disk Utility app on your Mac? See this article for instructions on reformatting your iPod.
http://www.methodshop.com/gadgets/ipodsupport/erase/index.shtml
B-rock

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Some of the information below has subsequently been summarized by turingtest2 in the post at https://discussions.apple.com/message/18842615
Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
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- Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
- Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
- iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
- Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
- 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
Additional information here https://discussions.apple.com/message/18324797

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****Click the White thumb to say thanks****
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precan90 wrote:
I tried, but it is not helping.
Perhaps the problem is because my ipod made 2007?
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Gracias photo-enthusiast por tu respuesta pero hay docenas de de usuarios que tienen esta mismo problema, me da la sensación que nos tomas por gagas que no tenemos ni idea de lo que tenemos entre manos.
Me alegro enormemente que no hayas tenido tu este problema.

How to download new firmware/software for iPod classic

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