How to download repair of "missing WIA" for officejet J4550 All in one printer

officejet J4550, all in one
Problem: message states "missing WIA"
I'm missing my installation disk and would like to download the solution to repair/update/install the WIA.
how to download repair of "missing WIA" for officejet J4550 All in one printer

HI knewsomga,
WIA is Windows Image Acquisition, it is a proprietary Microsoft driver model and application programming interface (API) for Microsoft Windows Me and later Windows operating systems that enables graphics software to communicate with imaging hardware such as scanners, digital cameras and Digital Video-equipment. - Source
Please follow the instructions below.
Please hold down the windows flag key and the R to open the Run box.
Type services.msc and press Enter
Locate Windows Image Acquisition (WIA)
Right click and open Properties
Stop the service from the General tab and then Start it again
Verify that the Startup type is set to Automatic rather then manual
Also, look for 'Shell Hardware Detection' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically from its properties.
Locate the 'Remote Procedure Call (RPC)' in the list of services. If it is not enabled/started, make sure to enable/start the service, and make sure the Startup Type set as Automatically as well.
If the issue persist, the HP Print and Scan Dr might help, otherwise I suggest contacting Microsoft.
Click here to download and run the utility > HP Print and Scan Doctor
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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HI knewsomga,
WIA is Windows Image Acquisition, it is a proprietary Microsoft driver model and application programming interface (API) for Microsoft Windows Me and later Windows operating systems that enables graphics software to communicate with imaging hardware such as scanners, digital cameras and Digital Video-equipment. - Source
Please follow the instructions below.
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If the issue persist, the HP Print and Scan Dr might help, otherwise I suggest contacting Microsoft.
Click here to download and run the utility > HP Print and Scan Doctor
I hope this helps.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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