How to download trial version directly

Question

For the sake of your users I would simply put a simple post up that directs us to a link for directdownloading.
I have my A+, MCSE+i, CISCO and other certs but your dowload manager just seems to burden your staff and frustrate users.
I've had it work and I've had it not work, mostly due to some bug that thinks it has downloaded the whole file but it hasn't.
I've seen other posts with similar experiences.
I really like your products but just might stay with CS3 just because of these issues.
You do great work but think about it. Time is money for both parties.
You don't have to let this post be public but consider the options.
Have the current "button" with say a "Full Experience" label and an alternative text link "Direct Download Admin or Manual Install".
Joelene

Answer 1

In my case(s) I've never seen the "trouble" screen as in the screenshot
you've posted. The download manager seems to start just fine and acts fine,
however later on when it "thinks" it has the entire file and starts the
install, an error 101 comes up for myself as well as others. I was
successful with PhotoShop Elements 10....after using a direct line, now I
am interested in the MS collection and considering upgrading my CS3. CS3
however is very stable on my system so I am very apprehensive about the
whole matter, given what I've read in the forums. I considered ordering the
CD's once I upgrade but wanted to experience what would happen is I was
traveling and lost my laptop (or it became inoperable). The ability to d/l
software and then install it on a replacement laptop would be invaluable to
me as I could not cart around the dozens of CDs for what I have installed.
Links on each page for an "Download and Experience Adobe Tutorial" as well
as "Administrator's and Manual Installation" would be a good idea on every
product page. The number of discussions on the forums makes it difficult to
sort thru them efficiently and find the answer that I believe exists for
each product and concern. You can click on a number of threads yet find
answers that are "close" yet different enough that you have to look around.
I'd just like to see Adobe do what Adobe does best, their software is
great. I've used Adobe products since 1996, such as Illustrator, Pagemaker,
etc.
Hopefully this can resolve a number of discussions on downloading and
installing. If a user is able to use their browser to easily click on a
link and D/L any package, that is better for both parties. Adobe can have a
quick and easy registration process and see how their products do, users
can have a no fuss (hopefully) install.
Joelene