How to enable itunes match?

My husband and I share a computer and he bought itunes match.  So when he is logged in as the user he tries to put his ID and password in to enable itunes match but it says there is already a password for this computer.  We are not sure what to do next. Any suggestions?

Only one Apple ID can be associated to a computer for iTunes Match at a time; there is a 90-day limit on switching associations. There is no getting around this.

Similar Messages

  • I downloaded music from iTunes onto my iPad. I enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said the iPad music library would be replaced.How do I use iTunes Match without losing  iPad music.

    I bought music from iTunes and downloaded it to my iPad. I have enabled iTunes Match on my PC (where most of my music is stored). When I turned on iTunes Match on iPad it said "iTunes Match will replace the music library" on my iPad. All of my iPad music is saved on iCloud, and some of my PC music is on iCloud. If I use iTunes Match will the music previously downloaded on my iPad be lost?
    Thanks!!

    You need to either sync the iPad with iTunes so it will transfer the purchases to the iTunes library or download them from the purchase history. Then let iTM work on the "new" tracks in the library then all the music will be available on the iPad.

  • HT204406 I enabled iTunes Match on multiple devices. When I change certain playlists they update fine on the other devices, but i have a playlist on my macbook pro that cannot be seen on my other devices.  How do I correct this?

    I just enabled iTunes Match on multiple devices in my house.  At first, almost all the playlists were duplicated.  I manually deleted the playlists back to one entry per playlist...a real pain.  I could see changes made on one device updating on the other devices for almost all my playlists...which told me things were working correctly.  But....There are a couple of playlists on my Macbook Pro that won't update to my other devices, like my desktop.  What gives?

    You can sign in on multiple devices to use iTunes Match but it must be with the exact same Apple ID you used to purchase the service. You will need to sign out of the existing ID on the devcies and sign in with the new one.

  • I enabled itunes match on my iOS device and it deleted my music. Only very recent iTunes purchases are left

    How do I get my music back??

    Trust me, everything is OK!
    When you enable iTunes Match, the only way to have your music on the device is downloading it from iTunes in the cloud. You can't share the songs through iTunes with the cable anymore.
    Go to Settings > Music > Show All (turn this to ON)
    ** it's supposed iTunes Match will be ON too
    Setting this, all music you have already on iTunes Match will apear on your device.
    Hope it solves

  • How to reset iTunes Match

    Hi everyone,
    Just a new thread to share with you how I did reset iTunes Match, this can be useful in some cases, like mine was.
    This allow you to sync again your entire iTunes library with iTunes Match like if it was the very first time you activate iTunes Match.
    So, here it is :
    1. Close iTunes
    2. Rename your iTunes folder into "iTunes2" instead of "iTunes"
    3. Open iTunes, it will create a brand new "iTunes" folder with a brand new iTunes library (.itl file). Your localiTunes library should be empty.
    4. Activate iTunes Match, let sync. It will show you all your previously synced tracks available to download.
    5. Delete all these tracks from iCloud (select all > delete > yes when asked)
    6. Wait a few minutes to half an hour
    7. Update / Sync iTunes Match again, it should finally show you that 0 music is synced with iTunes Match,which is what we wanted ! If still not "0 music", wait more and update iTunes Match again.
    8. Close iTunes
    9. Delete the new "iTunes" folder
    10. Rename your old "iTunes2" folder into "iTunes"
    11. Open iTunes, you should see your iTunes library intact.
    12. Activate iTunes Match, let sync as long as needed (in my case I let sync all night long, it was all done the next morning. I have 8400 tracks).
    13. All done !!!

    I have a quick question about this solution.  I have done this, created a new library, but when I enabled iTunes Match it gave me the same problems I have been having.
    Quick historical rundown of my situation:  Had match for a year but did not renew.  Decided I wanted to renew about six months later.  Did so, and it jacked up my library like nobodies business.  More than 50% of my library was mislabeled.  Click on a Beatles song, you get P!nk, click on an Adele song, you get Jesus Christ Superstar.  (And don't even get me started on the album covers.  This added another layer of fun.  Click on a Maroon 5 song, a Marilyn Manson song plays while the cover of Bea Arthur on Broadway is displayed.)  Then you would click on a song every now and again and it would disappear and another song from another spot in the library would start playing.  My iTunes was dropping acid is basically what I'm getting at. 
    So I did some research and finally figured out I should try and nuke it.  Move the library, start a new one, re download purchases, the whole tamale.  This worked....until I turned on Match again.  At this point my library is just purchased music. (The CD stuff is sitting elsewhere waiting to be added manually.  I'm not taking any chances here.) I fire up Match, purchased songs disappear (despite me just having them there and playing them just moment before) and it's like my iTunes fell off the wagon and is getting high in the back room again.  Am I missing something?  I haven't tried the wait and see option.  (Nuking the library, downloading purchases, then patiently waiting a half and hour or so staring at my computer  questioning my life choices, THEN turning on Match.)  Would that help?  (Truth be told I'm doing that now, waiting, so chances are I'll have my answer to THAT particular question before you fine folks can chime in.  But don't let that stop you, as I'm sure there are others who may be suffering from drug addled iTunes as well that may need the answer just as much as I do.) 
    Anyway, sorry for the Dickensian length.  Any ideas would be greatly appreciated.  Thanks!  

  • HT4913 If the music library on my iPhone will be deleted when I enable iTunes Match, does that mean that I will not be able to access that music library when I temporarily turn off iTunes Match on the iPhone, e.g., when on the subway & can't connect to Ma

    I have subscribed to iTunes Match and have employed it to listen to music on my Macbook Air and iMac.  On these devices it seems to operate by streaming music to the device rather than deleting the device's current iTunes library and downloading songs as they are played from iTunes Match. Not so on the iPhone as far as I can tell. Consequently, to date I have not activated iTunes Match on my iPhone 4S.  I presently have 40-50GB's of music on my iPhone, sync'd from my iTunes music library on my Macbook Air.  I am concerned that if I enable iTunes Match on my iPhone I will lose the music library already on my iPhone, as Apple seems to be representing that once iTunes Match is enabled on the iPhone the current music library, carefully compiled, will be gone from the iPhone forever (unless I later re-sync it from the iTunes library on my laptop), that it will be deleted.  Although this would free up a lot of space on my iPhone, I bought the 64GB phone just so that I could keep a lot of music on it and accessible at all times.  I am concerned that in certain instances, say if I am in the subway and want to listen to music on my iPhone but  don't have internet access below ground, that I won't have much music to listen to, only those songs previously played and thus downloaded onto the phone from iMatch, presenting me witrh a rather limited choice of music to play instead of the 40-50GB's I now have to choose from. Apple seems to have presented me with the choice of the lesser of 2 evils: i) enable iTunes Match and lose the music library already on the iPhone in exchange for access to iTunes Match and a greater number of songs than I can fit onto the phone (my library exceeds the phone's capacity) when a Cloud connection is available or ii) don't enable iTunes match and limit myself to only those songs, a considerable portion of my library to be sure but not all of it, that I can fit in the phone's storage space, i.e., the 40-50 GB's I have on there now.  If I choose the latter course, each time I purchase an album I'll have to delete another album to make room for it on the phone.  Apple thus offers me a sort of Hobson's choice, bad all the way around.  Do I have this right? The Apple techs I've spoken to don't seem to have a handle on the "deletion" aspect of enabling iTunes Match on the iPhone.   Right now, I'm too scared of "losing" my iPhone music library to enable iTunes Match on the iPhone. [Possible work-around, albeit a pain in the ***: I suppose that I can enable iTunes Match on the iPhone and spend the next couple of weeks 24/7 downloading songs from my iTunes Match library back onto the phone to replace at least some of those deleted when Match was enabled, thereby rebuilding a proxy library on the phone itself to play when I'm stuck in a tunnel between Brooklyn and Manhattan while maintaining access to thee larger iTunes Match library, more music than my phone will hold, once we come back into the light and my Cloud connection is restored.] Comments, suggestions will be appreciated. Thank you.

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • On i-pad, when try to enable itunes match, it says, "you are not currently subscribed to iTunes Match. Use iTunes on your computer to subscribe." I am subscribed though! Then it says no my request and item not available in the U.S. store. WWJD?

    On i-pad, when I try to enable itunes match, it says, "you are not currently subscribed to iTunes Match. Use iTunes on your computer to subscribe." I am subscribed though! Then it says no to my request and, "item not available in the U.S. store." My Mac will not use update iTunes to any later version than the one I have because my os is also out of date, but when I try to update that i cant, so what do I have to do?  Please don't tell me I have to buy a new Mac to be up to date.

    On the iOS device you must be logged into the store with the exact same Apple ID you used to originally purchase the service. Go to Setting > iTunes & App Stores and if necessary sign out/in and then enable iTM.

  • HT1918 how to cancel itunes match

    How do I cancel this?  I emailed this useless **** at apple and she gave me the wrong ansewer.  I already did put no renew of itunes match. 
    anyone know how to cancel this?
    Hello Ari,
    Lisa here, from iTunes Store Support. I understand that you would like to cancel your iTunes Match subscription. I am sure you are eager to have this issue resolved and I would be happy to assist you today!
    Please note that if you have an iTunes Match subscription, you can't change countries until the subscription has expired. Your subscription expires 08/18/2013.
    To turn off Auto-Renew for iTunes Match, follow these steps:
    1) Open iTunes.
    2) From the pull-down Store menu in the menu bar, Choose Store > Sign In.
    3) Enter your iTunes Store account name and password, then click Sign In.
    4) Go to the Store menu again, Choose Store > View My Account.
    5) Enter your account name and password a second time, then click View Account.
    You will be taken to your Apple Account Information page. On this page, simply click the "Turn Off Auto-Renew" button next to iTunes Match.
    For more information about iTunes Match, visit:
    http://www.apple.com/icloud/features/
    http://www.apple.com/itunes/whats-new/
    I hope this information is helpful! Please let me know if you require any further assistance with your account, as if you do, I would be glad to help. Thank you very much for being part of the iTunes Store family, Ari. I hope you have a great day!
    Sincerely,
    Lisa
    iTunes Store/Mac App Store Customer Support
    http://www.apple.com/support/itunes/ww
    Thank you for allowing me the opportunity to assist you.
    First Name : ari
    Last Name : newman
    Email : [email protected]
    Apple ID (Optional) : [email protected]
    Lang_Country : en_AU
    Product : iTunes Store
    Support Subject : Purchases, Billing & Redemption
    Sub Issue : itunes match
    GCRM Case ID : 413932684
    See additional info below
    Choose the iTunes Store or App Store for your country:  Australia
    Item title:  how to cancel itunes match
    Order number: 
    Details:
    Hi how do I cancel my itunes match?  I dont use and I am moving countries soon.  please let me know what I need to do to cancel iTunes Match?
    thanks
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    © 2013 Microsoft
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    Brian,
    Again, not accurate. When Match is "turned off" all of the Matched song instances are still shown in the Ibrary and all devices still stream - so, if you have your songs also stored on your local drive (which I choose to as one does not always have access to WiFi and I use the local instances of the songs for some music production/DJing), iTunes shows each song twice.  This is cumbersome if you simply want to play an album - you have to hear each song twice. There is no reason technologically they could not simply show the metadata for a song only once and simply hit the cloud object store when it it is not found as a local disk target. This would solve some of the issues and it is pretty much how any content delivery network (CDN) works - and this is how my local Genius Bar assured me it would work before I bought the service. I found they know little about Match.
    Other issues: I believe the "exclusive" Cloud Playtlist logic still stands - iTunes protests if you add a non-Matched song to a Playlist (as it assumes you want all Playlists to be cloudy). Also, the APLCARE person and I  could not figure out what "Removed" (under Cloud Status) means despite looking up several explanations on the Web. And, we found songs that were only in the cloud that should have also been on my local drive as I never deleted them. That said, it is also a pain to fully delete a song (local + the cloud). Plus, the logic in the Purchased section around what constitutes "Not On Computer" did not hold up. They have lots of logical challenges with thier workflow.
    Regardingyour suggestion, there is no way to "not use" Match. Only when one is disconnected from the iTunes store does Match seem to go away completely.The only thing you can turn off is the song syncing/matching/uploading. This amounts only to turning off a sub-process not the service.
    Match is likely fine for most who do not want to have any copy of the songs locally and are fine having access to their music only when connected via WiFi. I wanted more ubiquitous access to my collection from my iPad and my iPhone but needed to keep my songs local to my MBP too. This is not the proper use case as I have learned.
    Of course I won't renew, but I should be able to cancel a service that I am dissatisfied with.

  • HT204406 I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I am not able to download my files from iCloud to my iPad using iTunes Match, my internet connection is alive as I tested with Safari, I have enabled iTunes Match on and off to be usre is active..but still  cannot download....my music

    I have the same problem on my Windows 7 computer. In the right-click menu for a song one option is DELETE. However when I click that option the next window is to HIDE instead of DELETE. Apple, please help us with this.

  • HT204074 will i lose the music on my decive if i enable itunes match

    Will I lose the music on my iphone if I enable itunes match?

    You will not "lose" your music, since:
    1) it is already stored in your computer
    or
    2) you have it available from the itunes store, if you bought the tracks there.
    These two methods are the only options to get music into the phone, so you can't lose a single track.
    However, if you chose to enable iTunes match in your device, it will erase the music that is already stored in your phone, and you will have to load it from the cloud. I assume this is the answer that you are looking for. Hope this helps.

  • How to make iTunes Match not convert my files ALACs in 256 kbps (VBR)? How to get iTunes to convert CDs to Apple loselss?

    How to make iTunes Match not convert my files ALACs in 256 kbps (VBR)? How to get iTunes convert CDs in Apple loselss? The difference between 256 (VBR) and Apple Losless is very clear...

    Dear Michael, good day!
    1. As per your instruction, I turned off iTM.
    Small discrepancy – where are two screens with iTM switch:
    -Settings > iTunes & App Store. 
    -Settings > Music
    I switched OFF in both.
    NB: I turned device to English for convenience.
    2. My next step was Setting > General > Usage – tapped {Music};
    {All music} screen appeared; I swiped it and taped Delete. 
    3. I performed “hard reset” …………………………………..
    4. Switched back On iTM
    5. Taped Music app on Home screen
    iTM has started –  (it took 18 minutes  to completed, 60 mbps Wi-Fi speed )
    Regret to inform… All the same:
    Erase and reset to factory default? Or I did smf wrong?

  • I tried enabling iTunes match and now the option is gone completely!

    I was wondering if anyone has a solution to this...I was having issues initially with my iPhone not recognizing that I had iTunes match enabled, so I re-enabled it on my Mac. When I went to enable it under Settings->Music, it allowed me to switch on "Enable iTunes Match", but then the option immidiately disappeared (See screenshot). iTunes Match is currently not running on my phone and I cannot get the option to enable/disable it to populate whatsoever. I've tried soft reseting multiple times (Holding down the home+power button for 10 seconds) with no avail. Does anyone know any solutions to this issue? I would greatly appreciate any help I can get.

    Make sure you have current versions of iTunes and iOS.
    Try tapping Settings > Store > Apple ID, sign out and sign back in.
    If that doesn't do it, try restoring the iPhone.

  • How to access iTunes Match tunes behind firewall?

    Hello,
    I have successfully enabled iTunes Match and can access my music from my iPhone and iPad from my home network.  However, when I try to access music from my iPhone at work, nothing is downloaded from the cloud.  I strongly suspect that this is due to the relevant IP port being blocked on the company firewall. 
    Can anyone advise which port(s) and protocols are used by iTunes Match to download music from the cloud onto the device (plus any other ports used in negotiating the transfer, etc)?  I need to know this information in order to request that the relevant ports are opened.
    Many thanks,
    Paul

    Well, Apple does normally publish this kind of information - see this help article.  It's a shame they haven't updated it with the information I need!  Sadly, I doubt my IT folks will have the time to research the ports I need - it'll be hard enough persuading them to open up the ports, let alone find them too!
    If anyone from Apple is reading this, it would be most useful if you can provide the port information needed to allow iTunes Match to work over wifi behind a firewall!

  • How to use iTunes Match?

    How to use iTunes Match?

    CMARINEAU wrote:
    Question: is there supposed to be a iCloud symbol next to every song that matches in iTunes?  I only have "unavailable to match" clouds.
    No. Tracks will only have a cloud in the "iCloud Download" column if they are unprocessed by iTM. If a track is deleted from the iTunes library and is available for download there will be a slightly different cloud icon in that column with an arrow pointing down to incidate it is available to download.
    Tracks that have been processed or are resident in the iTunes library will have nothing in the "iCloud Download" column.

  • Can we delete songs in iCloud without having to subscribe or enable iTunes Match?

    I'm having issues with the hidden songs in iCloud. They always show up in my download queue when I update iTunes or redownload iTunes. Is there a way to delete the songs from iCloud without enabling iTunes Match?
    Thanks for the help! Or the ideas.

    You cannot delete anything from your purchase history in icloud at all. 

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