How to enable WebScan feature in LaserJet Pro MFP M126nw Printer

I have installed a new LaserJet Pro MFP M126nw printer with wireless configured. The IP Address is 192.168.0.21. I visit http://192.168.0.21 through browser. I don't see Print/Copy/WebScan options there. I can see rest of the configuration tabs.
I am interested in WebScan feature to scan document from my Chromebook. Please let me know how to enable this.

Hi,
The Webscan feature is not available on laser printers, it is only available on Inkjet printers.
I afraid you can only print from a Chromebook, scanning to a such is not supported with the HP Laserjet Pro MFP M126 printer.
Shlomi
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HP Laserjet Pro MFP M126nw printer installation error

computer display following error msg during installation of LaserJet Pro MFP M126nw printer. I havea system with intel core 2 Duo with 2 GB Ram, my Os is Window & Ultimate 32Bit.
please solve this issue as soon as possible.

Hi narin01,
I understand you are unable to install the printer software. I can help you.
Uninstall the software using the CD:
Touch the Windows Key and the E key to access the computer window. Right click on the CD for the printer, left click open in a new window, double click on uninstall.
Do a msconfig to turn off any startup programs that might be interfering with the installation.
Click on start, in the search box type in run, press the enter key, then type in msconfig, click OK.
Click the Services tab. Click to select the Hide All Microsoft Services check box. Click Disable All, and then click OK. Then click on the start up tab at the top. Click on disable all.
Reboot the computer.
Temporarily turn off any Antivirus software.
Then run the installation again. Right click on the install and select Run as Administrator.
How is the printer connected? (USB/Ethernet/Wireless)
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
Please provide in detail the results if you are still having issues.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard

hp laserjet pro mfp m126nw printing issues in windows server 2008 r2 standard
printer installed but print not coming ...
please give me solutions of this problem

go to http://www.hp.com/go/tools may help resolve the issue.
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
I work on behalf of HP.

Copy Feature doesn't work -HP LaserJet Pro MFP M126nw- Windows 8

The copy function is not working and display is not showing anything. Also error indicator remains on

Hi there,
Welcome to the HP Forums!
I understand that your copy feature will not work on your HP LaserJet Pro MFP M126nw and the display will not show anything. I am happy to help you!
Please take a look through this guide. The Printer Will Not Turn On or Respond When the Power Button or Power Switch is Pressed.
Hope this helps you, and have a great day!
RnRMusicMan
I work on behalf of HP
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Mac address of HP LaserJet Pro MFP M126nw

Hi People,
Recently bought HP LaserJet Pro MFP M126nw wireless printer and tried to connect to WIfi. but my Wifi is Mac authenticated and I need to configure the mac address of the printer into the network. But I dont know how to get mac address of the printer.
Need you help pls.......its urgent.
Thanks....
This question was solved.
View Solution.

Hi @Satishkumarsah ,
I would be happy to help you be able to get the Mac Address for the printer.
The configuration page lists current network summary and the Mac Address. To print a configuration page, do the following:
LED control panel:
1. From the product control panel, press and hold the Cancel button for 10 seconds.
2. Release the Cancel button.
LCD control panel:
1. From the product control panel, press the Setup button.
2. Open the Reports menu.
3. Use the arrow keys to select Config Report and then press the OK button to begin printing the report.
Hope this helps.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Wireless Connection Problem with Laserjet Pro MFP M126nw (HELP) :(

I have Laserjet Pro MFP M126nw just bought it last day.
Everthing working fine but i can't able to connect it to my wireless router via WPS PushButton or PIN tried both many times but failed.
I also reset my Router even changed the security level to
·  WEP key encryption using either Auto or Open authentication
·  WPA and
·  WPA2
Tried many times but it says connection failed on the LCD Display.
I have Linksys WRT120N wireless router.
Please help its urgent!

Hi @AjayKareer,
I understand that you are unable to setup the printer on the wireless network. I can help you with this.
Make sure the network name doesn't have any spaces or special characters. The printer won't recognize it.
Restore the printer defaults.
On the printer control panel, press the Setup button.
Press the Right Arrow, to select the Network Setup, and then press OK.
Press the Right Arrow, to select the Restore Defaults, and then press OK.
I have provided a document with some steps for setting the printer up on the network.
Installing the Printer Software on a Wireless or Wired (Ethernet) Network.
Configure the wireless by a Ethernet connection if the issue persists.
Print a configuration page to get the printer's IP address.
Printing a Configuration Report.
Then type the IP address into Internet Explorer's address bar to bring up the printer's web page.
Select the networking tab, wireless on the left hand side.
Fill out all your network information, select infrastructure, select your network name, put in the password and type of Encryption if you have this setup or Open for no password. Apply settings.
Then disconnect the Ethernet cable.
Then wait a minute to see if you get a wireless light on the printer, print the configuration page and check the IP address again. Then type the IP address into Internet Explorer's address bar to bring up the printer's web page. That way you will know that the printer is now networked.
Then run the installation.
What operating system are you using? How to Find the Windows Edition and Version on Your Computer.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

HP Laserjet Pro MFP M12fn, printing a solid black line on every paper

I'm running windows 7 professional. I haven't received any error messages and nothing out of the oridarny has happened. My printer/scanner/fax/copy (My HP Laserjet Pro MFP M12fn, product # CZ181A) is printing with a black line down the entire paper, but its only doing it thru the feeder and not on the glass. HELP, How can I fix this?

Welcome to the HP Forums angelinaOO7,
I read your post, which indicates that you are getting a black line down the page when using the feeder. You can print fine from the glass. I can help you with this.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Clean the scanning glass and platen.
Turn the printer off.
Disconnect the power cord from the product and the wall outlet.
Open the scanner lid.
Clean the following scanner areas with a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Main scanner glass.
Small scanner glass to the left of the main scanner glass.
White plastic backing.
Dry the glass and white plastic backing with a chamois or a cellulose sponge to prevent spotting.
Plug the power cord into the product and the wall outlet.
Turn the printer on.
Try to make another copy.
If you are still having issues, then update the printer's firmware.
HP LaserJet Pro MFP M127fn Drivers.
Select your operating system, click next, click the link for firmware.
If you need further assistance, let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

LaserJet Pro MFP M127fn Printer Driver Installation Failed

Got a brand new, fresh out of the box, HP LaserJet Pro MFP M127fn. Failed to install the driver that came with it on my computer Windows 7 64-bit Home Premium. I downloaded latest driver (full version) and still failed to install. The installation stopped at 75% repeatedly. Printer itself seems to work fine. I printed the Self Test / Configuration page. I am connecting/wired with the router.
I tried the installation many many times. Hope one of you have a solution for this problem.
Any assistance would be appreciated.

Hi AngryDad,
Welcome to the HP Forums!
Sorry to hear you are having the same issues, but I am happy to help!
Let's try the following:
Uninstall the software. Uninstalling the Printer Software.
Clean boot the computer. How to perform a clean boot in Windows.
Disable any firewall programs. Turn Windows Firewall on or off.
Disable any antivirus programs. Disable antivirus software.
Create a new user account. Create a user account.
Reinstall the software. HP LaserJet Pro MFP M127/128 Series Full Software and Drivers.
If this still does not resolve the issue proceed to back up your files, and reinstall Windows 7.
Hope this fixes your problem, and have a good day!
RnRMusicMan
I work on behalf of HP
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HP Color LaserJet Pro MFP M177fw Printer always cool-down mode

Hi there, i am also meeting with the same issues like the cooldown mode printing.

Hi , I found something written by that you may find helpful regarding the printer going into cool down mode: I have provided a document with Resolving Control Panel Messages. Make sure the printer is connected directly to a wall outlet. (don't use a power hub or a surge protector) This ensures the printer is receiving full power and may help this situation. Update the printer's firmware. HP Color LaserJet Pro MFP M177fw Drivers. Where is the printer located? (enclosed shelf, desk)How many pages are you printing when you get this message?What is the paper's weight and what kind of paper are you using? If the issue persists, please post back with the answer to the above questions. Thanks.

Problem with enabling Web Services on LaserJet Pro MFP M127fw

12:25 AM
I have a problem with enabling the HP Web Services. When I push the application button on the printer, the monitor shows "connecting..." and then nothing is happen or an error apear thet my device could not connect to servers. I can't print information sheet on web services panel to get the claim code and add my device in www.hpconnected.com . My device is connected to the internet with no problem by a wireless Dlink Router. I also changed my device IP from 192.168.1.11 to 192.168.1.55 manually, and I change Preferred DNS Address to 8.8.8.8 and Alternate DNS Address to 8.8.4.4 and nothings happen. I can see the menu but I can not enable the HP Web Services in there. no proxy. no firewall. I do not know what can I do for solveing this problem. Please help me.

Hi @AlirezaP
Welcome to the HP Support Forums. I gather that you are getting a connection error message when trying to enable the web services for your Laserjet Pro M172fw printer.
As you have already tried setting the manual IP address and manual DNS servers, please call HP’s Cloud Services at 1-855-785-2777 if you live in the USA/Canada region. If you live outside the USA/Canada region please click here to find the Technical Support number for your country/region.
Regards,
Happytohelp01
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How to make hard reset on laserjet pro mfp m125rnw

Hi, All
I need some help. Cause of my ugly hands I install chineese language on my printer How can i make the hard reset to reset the language settings?
Thanks
This question was solved.
View Solution.

Also you may want to try.
Turn off the device.
Press and hold the Copy+ Cancel (X) button, keep the quadrant depressed as you turn the product on.
When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
Super NVRAM Initialize
Turn off the device.
Press and hold the Right+ Cancel (X) button, keep the quadrant depressed as you turn the product on.
When the ‘Permanent Storage Init.’ Message appears on the display, release the button.
Let us know how it goes!
"I work for HP."
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Regards
Manjunath

Installation problem LaserJet Pro MFP m126nw

Trying to install MFP Pro m126 nw on windows xp sp3 32 bit. Connected on usb,ethernet,wi-fi.
Installs scanner driver. Does not install printer driver, returns with fatal error.
Print & scan doctor returns printer not connected message.
tried grunist provided by HP upto level 3, no success
Can print through hp eprint via android mobile.
Can not connect laptop( lenovo c2d, 2gb ram, xp 32 bit sp3) to printer.
can scan through laptop.
Tried basic driver setup (drv_only_14087), tried full setup (full solution 14087) no success.

Hi @PareshKose ,
I see that you are getting a Fatal error when installing the printer, but you can scan and print through ePrint.
I can help you with this.
I have provided a document with some steps to try to see if that will resolve the issue.
A 'Fatal Error' (MSI error) Displays on the Computer During HP Software Installation in Windows.
How to check for the Event error:
In the Run window, type eventvwr, and then click OK. The Event Viewer opens.
In the Event Viewer pane (on the left), click Application. The Event Viewer results display in the right pane.
In the Source column, find the most recent Error entry from HP, and then double-click the error entry. The Event Properties window opens.
In the Description section, look for a numbered code. This is the specific error message that you need for troubleshooting. Note the error code.
If you don't have a code, please follow this document:
Fatal Error 'Error 1603. A fatal error occurred during installation' (MSI Error 1603) Displays Durin...
If you need further assistance, just let me know.
Have a wonderful day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How to enable webservice in hp laserjet mfp m126nw

sir, i purchased new hp printer that model name hp laserjert mfp m126 nw. usually i was installed printer to my computer.... then i want to connect eprint. first i connect network cable from my printer to modem...modem is always on type....maually i configure ip address to my printer....i just ping printer ip address to my computer.. it was reply..... web service page also open.. then i click enable but it said ur network connection error pls try later... so my question is how to i enable webservice to my printer....pls ans me sir..... thank you

Hi @franciskumar , welcome to the HP Forums. I understand you are getting an error trying to enable web services.
While you are in the EWS settings, look for manual DNS section, and set the primary to 8.8.8.8 and secondary to 8.8.4.4. Apply these settings, restart the newtork and printer and try again.
Getting Started with ePrint for Color LaserJet Pro MFP M176n Printer and HP LaserJet Pro MFP M125, M...
TwoPointOh
I work on behalf of HP
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HP Color LaserJet Pro MFP M177fw How to Scan

I just bout the HP Color LaserJet Pro MFP M177fw printer today and don't know how to use the scanner. I use Windows 8 operating system. Please advise how to use th scanner function. Thanks.

Hi, From page #38 of the manual: Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.
1. Load the document on the scanner glass according to the indicators on the product.
NOTE: For best results, load small-size paper (Letter, A4, or smaller) with the long edge of the paper along the left side of the scanner glass.
2. Click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your product.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click Advanced Settings to gain access to more options.
Click Create New Shortcut to create a customized set of settings and save it in the list of shortcuts. Regards.

LaserJet Pro MFP M127fw ePrint failures

We bought this printer several months ago. My boss wanted a printer that could be printed to remotely. I advised him to get one of the many Google Cloud Print ready printers out on the market, but the salesman at where ever he purchased this printer, told him the LaserJet Pro MFP M127fw was Google Cloud Print ready and that it also offered this amazing feature called HP ePrint. The salesman was only half wrong. Technically any printer is google cloud ready (at least in this braindead of a salesman's standards), as you just need to have it connected to a PC. However, any notion that this printer is an ePrint printer is an outright lie.
So that I don't get bombarded with the normal responses from the "HP Experts," let me list all of the steps I've done:
First, few days I dealt with customer support. Yes, dealt, as they were rude and ultimately had no information. Even after the ticket got "escalated," the advanced tech support still had little to add. I followed all of the steps for troubleshooting on the support pages as well as the forums. I've changed to static ip's, google dns servers, power cycled all the devices, did a full printer system restore to bring it back to "out of the box" shape in terms of settings/firmware, tried wired/wireless/usb connections, changed routers, opened ports, disabled and reenabled web services, tried all of the above through the browser with direct ip settings prompts, updated firmware, and I'm sure countless other steps that I honestly don't even want to remember.
I was told the web services e-mail given contains the claim code needed for www.hpconnected.com. When inserting it as required when adding a device, you'll get Unexpected Error unless it's feeling frisky, and then it gives the Invalid Claim Code prompt. Let's not forget that when I originally signed up, it was hpeprint.com, and when signing in, they took you on the wonderful whirlwind of a redirects from it to hpconnected and back, never getting past the sign in process.
Eventually, I put this printer far far away from me. Flash forward several months, and I've done all of the above and then some on top of updating to the latest firmware (which I had hoped would solve this issue finally). Nothing.
When enabling web services, no information page is printed. When trying to manually do so, we just sit and spin on the Connecting... screen on the LCD. If I try to do anything related to the web services features, I get the same result, except in the lovely times it changes to Unable to connect to server.. etc.
Outside of the ePrint issues, this device is really nice. But it is in no shape or form, an ePrint printer. Fact is, if I wanted this printer without the ePrint functions, I could have saved money I'm sure.
While searching today for possible new solutions on the forums, I see the following thread:
Eprint on HP LaserJet Pro M127fw
An "HP Expert" advises this kid to use google cloud print, which although comical, is enraging. This device has, and still is, being marketed as an HP ePrint featured printer. You can see on the official HP website it's listed:
HP LaserJet Pro MFP M127fw
or see the picture below. But as this other HP webpage shows, this printer is not listed as having these features:
HP Web-Connected Printers
If anyone has any useful advice, or can get me in touch with the Experts of all "HP Experts," I would love you to my dying breath. But more than anything, I really just want to know if this printer has, or ever will, have these features available. Because having it promoted on the boxes, in stores, on the websites, even having the LCD show settings for these features is nothing less than infuriating.

Hi sunrotor,
Welcome to the HP Support Forums. I see that you have had some issues with setting up the ePrint feature of your Laserjet Pro MFP M127fw printer.
Thank you for the very detailed post of things that you have tried. I had a customer who was able to connect with the ePrint servers when using a Level 3 Communications DNS server when trying to connect with their Laserjet Pro M125nw printer. I have included About.com’s list of Free & Public DNS Servers which the Level3 is the first one listed. Please try setting a manual IP address and manual DNS server for the printer using the Level3 servers instead of the public Google DNS servers.
I have also included a post by @VisionAiry that lists all the Incoming and Outgoing Printer Ports. Please ensure that the ports are available for using ePrint.
Please let me know how it goes.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

How to enable WebScan feature in LaserJet Pro MFP M126nw Printer

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