How to erase and reset ipad to the factory set up, but ipad is disabled now
I was given this IPAD from my work, but took it to the IT department, someone else has used the IPAD and IT claimed they cannot reset it. because it has been disabled. What can I do to reset the factory system
You can't without the prior user's ID and password.
iCloud: Activation Lock
http://support.apple.com/kb/PH13695
Cheers, Tom
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How to erase and reset your Galaxy S6 (and why you'd want to)
Samsung has included some additional features to this function just in case you're doing something other than handing your Galaxy S6 off to another user.
How to erase and reset your Galaxy S6 (and why you'd want to) | Android CentralHi,
I'm in the same boat. I have an older 13" black MacBook and bought a new 13" MacBook Pro. Your outline isnt' what I experience, yet it's similar to the Apple Article at
http://support.apple.com/kb/HT1820
They have the following steps:
These steps assume you have a Mac OS X 10.2.3 or later CD:
1. Insert the Mac OS X CD.
2. Restart the computer.
3. Immediately after the startup sound, press and hold the "C" key to start up from CD.
4. When the Installer screen appears, do not click Continue. Instead, choose Installer > Open Disk Utilities.
5. Select the hard drive to erase.
6. Click the Erase tab.
7. Select the volume format from the Volume Format pop-up menu.
8. Click Options.
9. Select the checkbox for "Zero all data".
10. Click OK.
11. Click Erase
I'm not sure if I'm obtaining what I want; Zero erase then reinstall. I'm using my OS X Leopard Install Disk. I did steps 1 - 3. As I held the "C" key, I got a gray screen with the Apple logo and a spinning icon below. It did this for about 3 minutes (my "c" holding finger was getting sore )
I never got a step 4. It went straight to "Choose a Language" I did: English
I never got choices 5 to 11.
I got the screen showing the drive and asking if I want to install. I continued.
I then opened the "Options" tab. There I could erase existing OS install and then reinstall. There was never a choice for "Zero All Data."
I'm currently letting it do it's thing and it's in stalling, about 26 mins to go, already been about 20 mins.
Did I miss something, or is the "zero" option not the same for Leopard?
Much thanks, -
Can you sell your old macbook and how to erase and reset info?
I recently upgraded to the new macbook pro and I was wondering how I can clean out my original macbook and get everything on it that was original so I can possibly sell it to recover some of the costs of my new macbook. Is this possible and/or very difficult? Does Apple frown on this? Thanks!!
Hi,
I'm in the same boat. I have an older 13" black MacBook and bought a new 13" MacBook Pro. Your outline isnt' what I experience, yet it's similar to the Apple Article at
http://support.apple.com/kb/HT1820
They have the following steps:
These steps assume you have a Mac OS X 10.2.3 or later CD:
1. Insert the Mac OS X CD.
2. Restart the computer.
3. Immediately after the startup sound, press and hold the "C" key to start up from CD.
4. When the Installer screen appears, do not click Continue. Instead, choose Installer > Open Disk Utilities.
5. Select the hard drive to erase.
6. Click the Erase tab.
7. Select the volume format from the Volume Format pop-up menu.
8. Click Options.
9. Select the checkbox for "Zero all data".
10. Click OK.
11. Click Erase
I'm not sure if I'm obtaining what I want; Zero erase then reinstall. I'm using my OS X Leopard Install Disk. I did steps 1 - 3. As I held the "C" key, I got a gray screen with the Apple logo and a spinning icon below. It did this for about 3 minutes (my "c" holding finger was getting sore )
I never got a step 4. It went straight to "Choose a Language" I did: English
I never got choices 5 to 11.
I got the screen showing the drive and asking if I want to install. I continued.
I then opened the "Options" tab. There I could erase existing OS install and then reinstall. There was never a choice for "Zero All Data."
I'm currently letting it do it's thing and it's in stalling, about 26 mins to go, already been about 20 mins.
Did I miss something, or is the "zero" option not the same for Leopard?
Much thanks, -
My Ipod froze and a power symbol came on the screen and I couldn't get out if it. I then connected my Ipod to my MacBook and reset the Ipad to the factory settng. Now I can't connect to the intranet as the WiFi icon in the settings screen appears washed out and does not allow me to access my WiFi.
Any suggestions.DIM/GRAY
See:
iOS: Wi-Fi or Bluetooth settings grayed out or dim
One user reported that placing the iPod in the freezer fixed the problem. A trick that works frequently with iPhones:
Settings > AirPlane Mode ON, Do Not Disturb ON
Power down and wait 5-10 minutes
Power up
Settings > AirPlane Mode OFF, Do Not Disturb OFF
If not successful, an appointment at the Genius Bar of an Apple store is usually in order.
Apple Retail Store - Genius Bar -
You cannot. There is No workaround for Activation Lock in iOS 7.
Return it for a refund... If you can. -
I am trying to set up my daughters ipod touch after resetting it to factory settings. So I am trying to sign in using an apple id. It says won't connect to the servier, but I have other wireless devices connected, so I know my wi fi is working. What now? Thanks
Return it and get a refund. Without the prior owner's Apple ID and password that device is useless. Find My iPhone Activation Lock- Removing a device from a previous owner’s account. You were screwed by the ignorance of the pawn shop owner.
<Edited by Host> -
I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
How can I erase and reset all settings to origional?Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
iCloud: Find My iPhone Activation Lock in iOS 7 -
I am about to replace an iPhone 4. I want to make sure that it contains no recoverable personal information, such a contacts, photos, e-mail, etc. If I use the erase and reset function in Settings will that be sufficient? Or is there a way to write over the old information in a manner similar to a "secure empty trash?"
Try What to do before selling or giving away your iPhone, iPad, or iPod touch
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IPad 2 - did an erase and reset and now it will not respond
I did an erase and reset on my iPad 2 and now it will not respond, not even by plugging it in to a computer.
I attempted to do this last night before 10pm and it is after 1pm and is still "cycling". (The little circle in the middle of a black screen that just goes round and round)
I've tried to power off with side and front buttons and I have plugged it into the computer as well. Computer is not recognizing it is even there.
HELP!Powering Off by using the two buttons? Did you reboot it this way?
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
How do I erase and reset parental password?
My 12yr old daughter set but doesn't remember the parental password on her ipod touch. How can I erase and reset everything?
Two possible ways:
- If you have a backup made without the Restrictions passcode, restore the iPod from the backup.
- Restore the iPod to factory settings/new iPod. -
I have messed my MacBook Pro attempting to customize it. I am far from savvy with technology and I would like to erase and reset it to out of the box brand new and start over
Polly,
usually there are multiple models of MacBook Pro per model number, but in the case of your model number (A1502), there’s currently only one model for that model number: 13-inch Late 2013.
To reset your MacBook Pro, you’ll need to boot into Recovery mode by holding down a Command key and the R key as you start it up. When the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk (most likely the top item of the list). On the right-hand side, select the Erase tab. For the Format dropdown, select “Mac OS Extended (Journaled)”. For the Name input box, “Macintosh HD” has traditionally been the default name — I don’t know if that’s still the case for the Late 2013 models. After that, press the Erase… button, and erase its entire internal disk. When it’s finished with the erasure, exit Disk Utility, and select Shut Down from the Apple menu. When you start it up again, OS X Internet Recovery will redownload Mavericks from Apple’s servers and reïnstall it on your internal disk. Once it has reïnstalled, run Software Update to get it up to date, and adjust the System Preferences to your taste. -
i tried to erase all content and reset settings from the device option.it is taking too long and its been 15 hours but not yet done.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
nabidhadi wrote:
.its showing a skeleton sigh with buffering and sometimes flipping to apple sign.
You iPod has been jail broken. Unfortunately you are on your own here. I can offer that you need to find out which method and software was used to JB.
Good luck...you're gonna need it.... -
I think my iMac got virus on my iMac through opening an email from Facebook on Safari, anyone knows how to do a completely erase and clean up of the iMac?
Things You Can Do To Resolve Slow Downs
If your computer seems to be running slower here are some things you can do:
Start with a visit to: OS X Maintenance - MacAttorney.
Boot into Safe Mode then repair your hard drive and permissions:
Repair the Hard Drive and Permissions Pre-Lion
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
Repair the Hard Drive - Lion
Boot from your Lion Recovery HD. When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported, then click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Restart your computer normally and see if this has helped any. Next do some maintenance:
Suggestions for OS X Maintenance
For situations Disk Utility cannot handle the best third-party utility is Disk Warrior; DW only fixes problems with the disk directory, but most disk problems are caused by directory corruption; Disk Warrior 4.x is now Intel Mac compatible.
OS X performs certain maintenance functions that are scheduled to occur on a daily, weekly, or monthly period. The maintenance scripts run in the early AM only if the computer is turned on 24/7 (no sleep.) If this isn't the case, then an excellent solution is to download and install a shareware utility such as Macaroni, JAW PseudoAnacron, or Anacron that will automate the maintenance activity regardless of whether the computer is turned off or asleep. Dependence upon third-party utilities to run the periodic maintenance scripts was significantly reduced since Tiger. These utilities have limited or no functionality with Snow Leopard or Lion and should not be installed.
OS X automatically defragments files less than 20 MBs in size, so unless you have a disk full of very large files there's little need for defragmenting the hard drive. As for virus protection there are few if any such animals affecting OS X. You can protect the computer easily using the freeware Open Source virus protection software ClamXAV. Personally I would avoid most commercial anti-virus software because of their potential for causing problems. For more about malware see Macintosh Virus Guide.
I would also recommend downloading a utility such as TinkerTool System, OnyX 2.4.3, or Cocktail 5.1.1 that you can use for periodic maintenance such as removing old log files and archives, clearing caches, etc.
For emergency repairs install the freeware utility Applejack. If you cannot start up in OS X, you may be able to start in single-user mode from which you can run Applejack to do a whole set of repair and maintenance routines from the command line. Note that AppleJack 1.5 is required for Leopard. AppleJack 1.6 is compatible with Snow Leopard. There is no confirmation that this version also works with Lion.
When you install any new system software or updates be sure to repair the hard drive and permissions beforehand.
Get an external Firewire drive at least equal in size to the internal hard drive and make (and maintain) a bootable clone/backup. You can make a bootable clone using the Restore option of Disk Utility. You can also make and maintain clones with good backup software. My personal recommendations are (order is not significant):
1. Carbon Copy Cloner
2. Data Backup
3. Deja Vu
4. SuperDuper!
5. SyncTwoFolders
6. Synk Pro
7. Synk Standard
8. Tri-Backup
Visit The XLab FAQs and read the FAQs on maintenance, optimization, virus protection, and backup and restore.
Additional suggestions will be found in Mac maintenance Quick Assist.
Referenced software can be found at CNet Downloads or MacUpdate.
Additional Hints
Be sure you have an adequate amount of RAM installed for the number of applications you run concurrently. Be sure you leave a minimum of 10% of the hard drive's capacity as free space.
Add more RAM. If your computer has less than 2 GBs of RAM and you are using OS X Leopard or later, then you can do with more RAM. Snow Leopard and Lion work much better with 4 GBs of RAM than their system minimums. The more concurrent applications you tend to use the more RAM you should have.
Always maintain at least 15 GBs or 10% of your hard drive's capacity as free space, whichever is greater. OS X is frequently accessing your hard drive, so providing adequate free space will keep things from slowing down.
Check for applications that may be hogging the CPU:
Open Activity Monitor in the Utilities folder. Select All Processes from the Processes dropdown menu. Click twice on the CPU% column header to display in descending order. If you find a process using a large amount of CPU time, then select the process and click on the Quit icon in the toolbar. Click on the Force Quit button to kill the process. See if that helps. Be sure to note the name of the runaway process so you can track down the cause of the problem.
Often this problem occurs because of a corrupted cache or preferences file or an attempt to write to a corrupted log file. -
I've lost my password for my Airport, and cannot set up AppleTV without it. How can I either reset or recover the password?
While you can reset your password, it might be wise to first check and see whether you can retrieve it, which will save you some time as far as setting up new connections on all of your devices with a new password.
On your iMac.....
Open Finder > Applications > Utilities > AirPort Utility
Click on the AirPort router icon, then click Edit in the smaller window that appears
Click the Base Station menu at the top of the screen....up where the other File, Edit, Window, and Help menus reside
Click Show Passwords -
How can i fully erase and reset my computer to get it ready for sale
how can i fully erase and reset my computer to get it ready for sale?
Please read and carefully follow these articles:
Prepare a Mac For Sale
Preparing your Mac for sale
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