How to escalate a SR via phone call.

We currently have a business critical issue in out Prod environmemnt, we have asked to escalate the SR to Sev -1, but haven't got any response. How can I find a contact number in my created SR calling which I can escalate my SR.

OTN forums are not the right place for such a question, they are not monitored by Oracle support:
http://www.oracle.com/us/support/contact-068555.html

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    iPad are not telelphones. They do not receive calls nor do they receive or send SMS messages.

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