How to exchange a new iphone 6 plus via apple store?
I brought a new iphone 6 plus via apple store, but the SIM card cannnot insert to the new iphone 6 plus and how to exchange a new one?
Go back to the store and ask them to exchange it. If you mean you bought it online, either find a local Apple Store, or call your country's AppleCare line for help.
What SIM card are you trying to insert? Are you sure it's the right size? Iphone 6 takes nano SIM size.
Find out which SIM card your iPhone or iPad uses - Apple Support
Matt
Similar Messages
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I was wondering if i was to get a new iphone in the apple store, would i be able to download all of my data via the icloud instantly with wifi connecton. If i had previously that day backed it up via the cloud?
Many thanks.Im sorry. Im on my ipad and i didnt read that.
Sorry again -
hi, my name is Laith I'm from Iraq I just want to know what are the steps for buying a new iphone 5 from apple store and how to ship it to Iraq ???? and I would be grateful for you
Legality aside (I'm not a lawyer and have no opinion on the matter) in order to make a purchase of an iPhone 5 you would need to travel to a country where they are for sale and purchase it there. Be sure to get one that is officially unlocked or you would not be able to use it with your cell carrier. Be sure that your carrier supports use of the iPhone before you buy. Also note that the warranty of the iPhone is only valid in the country of purchase.
Appe does not ship outside of the countries where it sells the phones. -
hi, i pay new iphone 5 from apple store Paris and they have tolld me my iphone unlucked but now i cant reactivate
IMEI013417000881376Mate, I'm trying to find out if it was shipped like that or not. If someone else has had the same issue then I can go back to Apple and have them look into it further. If not then as I said Vodafone is selling second hand phones and they will have to replace the phone.
Vodafone account manager is saying that he has never heard of anything like it.
So I'm left with one of 3 answers.
1: The phone was shipped like that so its a factory error.
2: The Apple genius doesn’t know what he's talking about then I can go back to the store and ask for a second opinion.
3: Vodafone is selling second hand phones as new.
I need to narrow it down so I can deal with the account manager appropriately -
How can I get the Iphone receipts from Apple Store Millenia Orlando?
To all, back January 2011 in Orlando, I bought 2 Iphones locked at AT&T. In that time I paid full price without AT&T contract. Now, I contact AT&T to unlock them and they are asking me the receipts proving that I bought them with full price.
I don1t have the receipts anymore, so how can I get a copy of them?
An important detail, I live in Brazil so I can not go to the Apple Store to claim for a new copy.
Do you have any idea how I could have these receipts?
ThanksIf you paid with debit or credit card, try contacting the
financial institute that issued the card. Look through
your old statements to see if the entry is there. Search
your emails if you chose to have the receipt emailed to
you. -
Hey I want to get a new iPhone because my is all messed up. I have warranty and I know I have to pay a $100 dollars for a new one. But I want to go by myself because my mom is always busy. But she is the head of my family plan. Does she have to go with me? Also I have a black iPhone, but if I buy a new phone could I chose the white iPhone?
Call them and ask.
Call your carrier and ask.
This isn't really a technical issue and as such is not appropriate for these forums. -
My ipod touch will no longer download new apps after I updated via apple store.It freezes now when I attempt to download and blanks the app off entirely . How can I reverse the updates or correct the problem moving forward?
Basics from the manual are restart, reset, restore.
Try those -
Hi
I have a new powerbook and want to give my girlfriend my old G4 power book, she has a new iphone 5s, and wants to create a new itunes/apple id. When i try to de authorize the G4 and sign in with her new apple ID it says bad password, how can i release the G4 from my cluster of authorized apples and make her the owner so she can download music and more importantly sync her music with her phone, she only has 3 songs on her iphone, and loaded all her CD's into the g4 but cant sync, im no dummy and this shouldnt be hard, but its driving me crazy!!!!!!
thx u so much for your time heeeellppppp.Perhaps, as we have the same music tastes, for now i should just authorize her phone to my power book just to sync music, not pics, contacts etc? I'd hate to overright her contacts etc lol????
HELP !!!I want to give my old apple to my girlfriend, SO SHE CAN PLUG IN HER NEW IPHONE, CREATE AN APPLE ID AND USE MY OLD LAPTOP TO DOWNLOAD itunes music, but im having trouble deautherizing it, and making her the OWNER, IF you get my drift, how to i mak -
How can I listen to music from iphone 4s via apple tv while doing a phone call at the same time?
When I take a call on the iphone, iphone stops streaming the music to apple tv until I finished the call.
thx!
Claus
PS: did ask the same question to apple hotline in germany. Answer: we don´t know... funnyWelcome to the Apple Community.
As far as I know you can't, which sort of makes sense, it seems logical to pause whatever you are doing while you take a phone call, which after all is the primary function of a phone. -
I'm trying to setup my new iphone and the Apple ID it asks for is my friends old Apple ID that she no longer has access to. How can I fix this so I can use my new phone? The first step asks for my iCloud info but then asks for my friends after I agree to the terms.
The iPhone is new, has never been used. When asked if I want to set it up as a new phone, restore from an iTunes backup, or my iCloud backup I selected iCloud. It then askes for me to sign in with my Apple ID, I then agree to the terms, then it asks for me to sign into my friends Apple ID. She and I have used each other's computers in the past so I assume this is where her information is coming from. The problem is she no longer had that email or Apple ID and has no way of gaining access to it and therefor I am unable to proceed.
I suppose my question is, how can I remove her information from mine so I can setup my new phone using iCloud. Also, I have already checked my Apple ID online and nowhere on my account is her information listed. -
On my new iPhone, at the Apps store, I tried to make a purchase, the popup screen shows my Apple ID and asks for my password, but no keyboard appears so that I can enter the password. How do I get the keyboard to appear??
On your iPad, delete the existing account then sign back in with the new ID and password.
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How to active my new iphone in Pakistan
how to active my new iphone in Pakistan
There are several wireless carriers who support iPhone models, in Pakistan;
as listed among other regional country locations in this Apple support article:
•Wireless carrier support and features for iPhone in the Middle East - Apple Support
For other sales, service, support, there were some authorized independent
service and sales businesses listed by product in Pakistan, as shown in
one of the harder to find Apple Locate by country pages...
•Locate Apple
https://locate.apple.com/country
Hopefully this information may be of help in resolving the issue.
Good luck in this matter! -
I have purchased a new iPhone on the online store, but how come Apple can send me a repacking old device (with scar on both the border and the cable port)!!!!
And after I phone to their hotline for the issue, they asking to give me hk$400 cash coupons???? This action make me very angry. I have pay for my goods, but they are giving me some repacking rubbish, and trying to treat me as a beggar????
I have make the request to give me back a new device in good conditions, I will wait and look for what they will delivery.Do you feel better now that you have vented?
This is a user to user forum... if you want/need assistance, contact Apple directly. -
I was transferring information from my old iPhone to my new iPhone 5S via iTunes and I have completed the process but my phone will not restart, it is stuck in the "Connect to iTunes" screen. Any ideas?
See this article to assist you with your restoring your device once the device is left in recovery mode.
http://support.apple.com/kb/ht1808
good luck -
HT4137 how to backup my new Iphone from my old Iphone ?
how to backup my new Iphone from my old Iphone ? Forexample, i just bought Iphone5 and I want to put all messages, which is in my old Iphone 4 to my new Iphone 5.
please help cause need you helps.Transferring information from current device to new device
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