How to find change in customer reconciliation account

Hi Experts
We have an issue where total customer balance is not tallying with the balance as per Reconciliation account. We feel this could be because reconciliation account of a customer would have been changed.
Can you please let me know
a) If there is a way to find list of customers whose reconciliation account is changed
b) Any other reason that could cause difference between total of reconciliation account and total of customer balances.
Thanks,
Santosh

Hi Santosh,
You can view the changes if you go to the master data of the GL account in question in FS03. TThen choose the tab "information Company code" (it is the last one.. type, control data etc...click in the little icon to drop down on the right.). Then choose 'Change documents' and this will display all the changes made to such account (you can swittech to 'all changes' and 'Technical names').
The differences can be caused for many different reasons- in fact there are some reports that can do some analysis for you: 1- If new GL is not active try report SAPF190 ( F.03) . 2- If New GL is active try report TFC_COMPARE_VZ in se38. If differences are reported you can send the spool to SAP for further analysis - they have a team of experts who can analyse this issue.
Unfortunately explaining all possible reasons and how to correct them would take ...  days.
I hope this helps.
Kind regards
Oscar Diaz

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