How to find out my device software version?

It looks stupid as a question but I inquired the version on my Blackberry 9550.
the answer is: v5.0.0.517 (platform 4.2.0.250)
So is the OS version 5.0 or it is the platform 4.2 that classify the OS as 4.2?
I tried upgrading to higher version of OS but Blackberry Desktop is indicating that I have the higher version installed.

Hello,
OS versions are 4 octets...your OS level is 5.0.0.517, which means you are in the 5.0 range, on the specific .517 level. The Platform information is not meaningful to the question.
When comparing your OS to other sources, be sure to be comparing like information. If you are, for instance, looking at the official download portal, you would be comparing to the information in the "Applications" component about a particular OS package.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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