How to find out when I am eligible for an upgrade from my phone?

I am not the account primary account owner, my mom is. I live 300 miles from her and she doesn't know how to check it. I know there is a way to find out from my phone when I am eligible for an upgrade to a new phone. I have done it in the past, but can't figure it out anymore. Can someone please help me and tell me what to push to find this out. I know it is # or * and then 3 or 4 numbers.
THANKS!!!!

#UPG or # 874 to get your upgrade date.   You'll be sent a free text message with the date.

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