How to find spam details
Hi,
I'm looking for information about spam in the Ironport. Specifically I'm interested in why the email was considered as spam.
I'm looking for information like...
Title, From, Date, Reason
eg
Something, Tom Hanks, 04.11.2012, Virus deteced
Something1, Jane Dean, 4/11/2012, Spam (reputation servers)
Something2, Mike Brown, 11/04/2012, Stopped by policy
Tomasz,
An email is deemed as spam by IronPort ESA based on a number of parameters depending on the scanning policy configuration.
I believe you are looking for the explanation behind the verdict for:
1. Virus detected, the email may not necessary spam but the body or attachment contains virus.
2. Spam (reputation servers), the mail may not be spam, the mail was rejected by ESA due to the sender's SBRS score.
3. Stopped by policy, (again) the mail may not be spam but the policy configured in the ESA stopped or dropped the mail using filter.
You can confirm if an email is a spam by looking at its mail log or look at the details in the message tracking.
The line in the mail log and message filter looks like this:
"MID xxxxx interim verdict using engine: CASE spam positive"
I hope this helps.
regards,
Donny
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