How to Find status my mobil?

hi
  my mobile model X2 i gave the mobile to Nokia Care in Chennai. My Mobile problem is its take more than 4 hours for full battary charge. so i ask that nokia care they said it Hardware prob. so mobile send to Head Office,Delhi how to i tarce my  mobile? what is the status of mobile? how to i check the status?
please Help me....

http://www.namscareonline.com/scripts/JobsheetStatus.aspx
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