How to find sys password, once my hp pavilion 17 e019dx refreshed on line by hp inbuilt sys ?

I have refreshed my HP Pavilion 17 e019dx through this laptop and built in above laptop.
After refreshed I am not able to load windows. After switching on the start screen it is asking to enter the sys password which I do not have the same.
Now I request you to sole the problem and oblige me.
Thanks
SHIRISH DESAI

@king_ofthe_bill ,
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
I work for HP. However I speak only for myself, not for HP nor anyone else

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