How to find where the user logged in to SAP

Dear All,
Our client is using SAP 8.8. He is using Citrix. When he logged in, it says user already login. I login to SAP by manager and I saw his user is gray out. That means this user logged in from some where.
Their IT person said he has no session on Citrix server and he is the only user use that login (nobody share the ID with him). I checked SQL activity monitor, it cannot tell which use login from where. It just say SQL user (they all use the same SQL user). Any idea? They don't want to restart their SQL service. Thanks in advance.
Regards,
Yuka

Thanks for the answer Gordon. Can you let me know how to check the user login in either SP_who2 or SQL management studio? In activity monitor, I see everybody has the same login (SQL user and password).
Regards,
Yuka

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