How to fix audible files that won't sync

Apple repaired my computer. New motherboard and all. Now my iPhone 4s won't sync certain files. iTunes help is horrid and they don't have a phone number. Anyone know how to fix this issue shown below. We're on our own iTunes isn't going to help. And BTW before the repair I had no issues. So now I don't have a clue what to do and I was right in the middle of listening to a book. This isn't the first time iTunes has given me fits either.
I won't dare install and use my new iPhone 5s. Might just return it. What a mess.
Some of the Audible files in the iTunes library were not copied to the iPhone “charlie’s iPhone” because you are not authorized to play them on this computer.
Thanks for any help you can give.

Maybe something in here will help you out:
http://support.apple.com/kb/index?page=search&src=support_site.results.disambigu ation&q=iTunes%20repeatedly%20prompts%20to%20authorize%20computer
ps: you should have made a new post for this question, as the OP is old and irrelevant to your problem.

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Is this you? You've found a lot of files were uploaded, instead of matched. Some of those files might even be on albums where other tracks matched. Sure you want them ALL to match, but meantime, it would be nice if uploaded files would actually play! Sure, you can see their names, track durations, etc. but if you try to play them directly, nothing happens and if you try to play an album through, when it gets to an uploaded track, it stalls or skips past it. You've checked the file type and it's an AAC so you figure it can't be a file encoding incompatibility problem and besides, whatever the file type, Apple is red-flagging anything incompatible, tells you it's ineligible, right?
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