How to fix booting problem (white/grey logo screen)
How can I fix the white/grey logo screen running contineously...I've re-install the mountain lion twice but still having problem with the booitng...PLEASE HELP...
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
Startup Issues - Resolve (2)
Similar Messages
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WHEN or HOW to fix the problem with Thunderbolt/Side screen problems
WHEN or HOW to fix the problem with Thunderbolt/Side screen problems (Cinema screen). Keeps blinking on & off then eventually completely off. Would have thought Apple would have fixed the problem by now as it is apparently to do with the Thunderbolt connector!.
Hello, might it be Video card related?
See if yours is on the recall list...
iMac (27in): AMD Radeon 6970M Video Card Replacement Program (del 'mid 2011')
http://xlr8yourmac.com/
http://support.apple.com/kb/TS5167? -
Won't boot past grey logo screen
I have a refurb dual 2Ghz powermac G5. New in March 2006.
It will not boot past the grey logo screen. I have tried all of the regular stuff: reset pram, reset nvram, reset-all, pushed the PMU button, etc, unplugged; reset ram; removed and reset ALL cards/memory. And nothing.
When trying to boot in single user mode, it freezes when almost getting to a prompt.
I CAN boot to open firmware. Though booting from the OS X install cd yields the computer to freeze at the grey logo screen.
I am dual booting Gentoo Linux, and the curious thing is that if I select Gentoo at boot, the computer freezes when loading the kernel for Linux.
So it's not an OSX thing it seems like; probably hardware.
I ran the 40min extended apple hardware test from the PMG5 OS X disc which passed everything with NO errors.
I then booted the disc in target mode with my iBook, and repaired permissions: it said was all okay, nothing to fix.
I removed the battery, and placed it back in. The battery tests fine with my voltage meter-tester.
I am a PC technician, but am stumped in trying to get my powermac to boot. Let me know if you have any other ideas. Thanks,
Dual 2Ghz Powermac G5
1.5GB ram
stock Radeon 9600
stock 160GB hard drive
airport card
Dual 2Ghz Powermac G5 Mac OS X (10.4.6) Logic 7.2 Gentoo PPCOkay my powermac is at the local mac repair center. All hardware checked out okay; the tech is unsure of the issue. He's pulling parts and going to see what part is failing. He thinks the power supply is freaking out and sending out too much voltage, causing the computer to freeze at boot.
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MacBook won't boot past the apple logo screen!
So my MacBook started freezing up and I went to restart it and it wouldn't boot past the grey logo screen with the spinning gear. Its pretty old and therefor still has the Leopard operating system. I've been trying to run Disk Repair using a Snow Leopard install disc but it just gets about 30% done and then doesn't go any further. Eventually I stopped the disk repair and just tried installing OSX but when it asks me what drive I want to install on there are no options available to click. I've got alot of unsaved work on this old thing and would love to get it running soon! Any help would be extremely appreciated! Thanks
I've been trying to run Disk Repair using a Snow Leopard install disc
Install discs are "machine specific" .. you can only use the install disc that came with the Mac for repairing the hard disk.
You may not have enough free space on the startup disk.
Follow the directions for starting up in Safe Mode
A Safe Mode boot can take a little longer then a normal boot so be patient.
When you see the Desktop, right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure there's a minimum of 15% free disk space.
If there isn't enough free space, help here > Freeing space on your Mac OS X startup disk
You can use Disk Utility to verify the startup disk from Safe Mode but you can't repair the disk. You will need the install disc that came with your MacBook for that. While you have Disk Utillity open check S.M.A.R.T. status at the bottom of the window. Make sure it says: Verified
When you are finished, click the Apple menu icon top left in the screen. From the drop down menu click Restart.
If you don't have the original install discs you may be able to request a replacement. You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available. -
My bookmark glasses icon is missing as well as the bookmark icon from preference pane. There is no + sign to add to the reading list. The reading list is still there although completely grey colour and all the pages have the same blue icon. Can anyone advise how to fix this problem? Mac os x 10.7.5 Safari 6.1.
My bookmark glasses icon is missing as well as the bookmark icon from preference pane. There is no + sign to add to the reading list. The reading list is still there although completely grey colour and all the pages have the same blue icon. Can anyone advise how to fix this problem? Mac os x 10.7.5 Safari 6.1.
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IMac won't boot past grey logo screen
20" iMac was acting very slow, to the point where I would get the rainbow ball if I opened the HArd Drive icon.
Revolted but couldn't get past the grey logo screen and spinning wheel. Tried a Disk Repair from the Snow Lep disc but it just froze up.
I restored from my Time Machine drive and 24 hours later it's still the same. Getting ready to bring it to the genius bar unless anyone has an idea!HI Rob,
Check to see how much space is available on the startup disk. Right or control click the MacintoshHD icon. Click Get Info. In the Get Info window you will see Capacity and Available. Make sure you always have a *minimum of 10% to 15% free disk space at all times.*
If your iMac freezes before you can view that information, boot from your install disc like you did with disk repair only this time look at the bottom of the Disk Utility window. You'll see Capacity and Available.
Since you can't boot from the install disc, you could try booting in Safe Mode
If you can boot into Safe Mode, launch Disk Utility from the Applications/Utilities folder. You can verify the startup disk in Safe Mode, but you can't repair in Safe Mode but at least you'll know if there's a problem with the startup disk.
Carolyn -
does any one know how to fix a problem with my book pro that has a gray screen with a folder with a question mark on it?
Hello Mokhtary123 and welcome to Apple Support Communities,
It will help us diagnose your problem to know the exact model, size, year built, RAM installed and OS you're running.
But basically your system can't find the boot disk. Usually this is a symptom of a dead/dying/corrupted hard drive;
A flashing question mark or globe appears when you start your Mac - Apple Support
OS X Recovery
http://support.apple.com/en-us/HT4718 -
I have 100 songs on i pod touch. But when i connect it to itunes it only showed 44 songs. What is actually happening and how to fix the problem so that all music in my iphone can be seen in my itune
If they are iTunes purchased music then go to Settings>iTunes and App Store and turn off Show All.
Next
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device. -
My phone app freezes and when i press on contact either it freezes or does nothing. Anyone know how to fix this problem? Also messaging app crashes. ANOTHER NEW PROBLEM: I can't receive calls either.
Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups -
My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?And all the sounds on my phone are on, even the keyboard clicks.
Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, double check the volume button just in case. If you still can't hear the tones go into your settings>sounds and make sure the options are on.
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My 2011 IMac will not boot up past the White apple logo screen with the whirly circle
My 2011 IMac will not boot up past the White apple logo screen with the whirly circle. I have tried various commands but to no avail. does anybody have any advice?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My ipad front camera doesn't working,cannot take a picture this moment,how to fix this problem?
My ipad front camera doesn't working,cannot take a picture this moment,how to fix this problem?
Try closing the Camera app via the taskbar and see if it works when you re-open the app : from the home screen (i.e. not with the Camera app 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Camera app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. -
I can't send mail from my iPad apps, I just get the error message, 'The recipient… was rejected by the server because it does not allow relaying.' Does anyone know what this means and how to fix the problem.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
my iphone4 has a broken lock screen button. im struggling to turn it on, when i plug it in it keeps restarting showing the apple sign then turning off again. any ideas how to fix this problem?
That happened to my brother earlier. He went into Facebooand then into another app and the same thing happened. he ended up having to restore it. Mine stayed with the Apple logo for a bit but its back to normal after pressing the buttons a million times. I hope you get your problem sorted. Goodluck!
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My ipod crashes anytime i tap on music or video, does anyone know how to fix that problem???
my ipod crashes anytime i tap on music or video, does anyone know how to fix that problem???
When I use it on my laptop there is no problem the songs and videos are there but when i use the ipod directly they just don't appear... :SIt sounds like the iPod has a software issue. I would try the following troubleshooting tips:
1. Reset the iPod: reset the iPod by holding the sleep/wake and home buttons simultaneously for 10-15 seconds until the screen goes black then shows the Apple logo.
2. Make sure the iPod is on the latest version of the software, if it's not then update it.
3. If the iPod is on the latest version of the software or the software update didn't resolve your issue then restore the ipod to factory settings, which will put a new version of the system software on your iPod.
More info on backing up and restoring can be found here:
http://support.apple.com/kb/ht1414
Hope this helps!
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