How to fix cannot be restored because it contains files used by another application

my shuffle says needs to be restored but when i try to restore it wiped it clean and then pop up says cannot be restored because it contains files used by another application.....????????????????

If you have not already, disconnect the shuffle, and try restarting your computer.  Then, run iTunes.  Connect the shuffle and immediatey try doing the Restore again.

Similar Messages

  • HT1339 I lost all my songs on ipod when my mom plugged her ipod into my computer. I tried to restore it but it says it cannot be restored because it is in use by another application. What do I do now? help! I still have all my songs in my itunes library

    I lost all my ipod songs when my mom plugged her exact same ipod (5th generation nano) into my computer. She did not get my songs on hers but somehow I lost mine. I tried the five R's and evrything I could find online. I cannot get the songs from my iTunes library back on my ipod. I get a message that says. "Gina's ipod cannot be restored because it is being used in another application." Please help me

    Why do you need to restore your iPod to resync your content back over to it from your iTunes library? You should just be able to configure the content to sync to your device as you did before this problem occurred.
    iTunes: Syncing media content to iOS devices and iPod
    B-rock

  • When I try to eject my ipod after sync I get the following message:"The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

    When I try to eject my ipod after sync I get the following message:The iPod cannot be restored because it contains files that are in use by another application.". I tried to restore but it doesn't work and I get the same message

    Go to your computer's System Tray and try ejecting.  If you can't eject, there is an application that is trying to access your iPod.
    Go to http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx and download ProcessExplorer.
    Go to http://support.microsoft.com/kb/555665 and follow the instructions under Resolution.
    Note that this is a good, general process any time you can't access any file.
    In my case an update to RealPlayer installed a program called RecordingManager that was accessing my iPod.

  • The ipod cannot be restored because it contains files that are in use by an

    hello, i just got this ipod from ebay cuz i like the chubby shape!
    so.. when i first plugged it in it asked me to restore it into windows format as it's on a mac format...
    when i click restore, a few moments later that error pops up!!
    here: http://i262.photobucket.com/albums/ii99/jigo53/elp.jpg
    i did this repeatedly, with anti virus stopped and stuff, it's so frustrating and disappoiting! help me please ;_;
    2.)
    what if i format the ipod from "my computer" like a usb flash drive (memory stick), will that work or will it break my ipod?
    tyinadvance

    so uhh YEAH I FIXED IT!!
    what you need:
    1.) the balls to do it
    my second question was effective,
    format the ipod drive through my computer, windows style!
    AANNNDD restore through iTunes, voila it worked!!!
    i'm not sure if this is a healthy method but i got my albums in it already!
    omg for a second there i thought my ipod's gonna be just a storage device x]
    i thank Apple for a very cool invention!! i so love the user interfaceeeeee!!

  • Please help me!!   Error: Ipod cannot be updated because it contains files

    I keep on getting the error: "Ipod cannot be updated because it contains files that are use by another application" I try to restore and I get "Ipod cannot be restored because it contains files that are use by another application." I have Itunes 7.0 and the Ipod video is version 1.1.2 and I am trying to update to version 1.2.
    I would be most grateful to have your help....:-)

    I am not too sure with iTunes 7, for iTunes 6 I solved in these ways
    http://docs.info.apple.com/article.html?artnum=93764
    Turn off all anti-virus software
    Reboot your PC and Reset your iPod
    Reconnect ipod back with your PC

  • HT1351 Whether or not I sync items on iTunes to my ipod, I cannot eject the ipod because a message keeps coming up and saying that my ipod cannot be ejected because it contains files that are being used by another application. How do I fix this?

    I just got an ipod classic 7th generation a couple days ago and I'm having a heck of a time with it. My latest problem is that with media on iTunes, I cannot eject the ipod because it says that it cannot be ejected because it contains files that are being used by another application. What application is this, and what do I do about it?

    Hi newipoduser,
    Here are some possible solutions:
    Do you use musicmatch jukebox on your computer? If you do, you have to go into task manager on windows and end process mim.exe. It interferes with disconnecting ext devices
    Empty your "trash/recycle bin."
    If that doesn't work, try quitting all your programs, especially music-type programs, basically things that look for mp3's etc.
    if that doesn't work, "log off" then "log on" and that should refresh/purge your OS system.
    Finally, you can restart your computer.
    Hope one of these helps!
    Cheers,
    GB

  • The ipod cannot be ejected because it contains files that are in use by another application

    I am using my crusty but trusty 5G iPod with my new rMPB, and things have been working as expected for the month or so that I've had the new laptop. But "recently," (past few days?), when I go to eject from iTunes (current - 11.1.5), I get the error message, "The iPod cannot be ejected because it contains files that are in use by another application." The iPod is then ejected but the "Do not disconnect" message remains on the iPod screen. I can continue using the iPod as normal after all this.
    If I eject the iPod from the Finder, I get no error message but the iPod screen still remains at "Do not disconnect."
    I tried plugging it into my Windows 7 PC (did not reformat of course!) and then ejected it, and the iPod screen returned to its proper state after a proper Windows disconnect.
    I have of course restarted my Mac and reset the iPod (Up + Center buttons held for ~5 sec) but no change. I don't remember changing the OS that would cause this - any suggestions as to the problem here?

    Hello, cgtyoder. 
    Thank you for visiting Apple Support Communities. 
    Try resetting the iPod and power cycling your Mac to see if this message disappears.  If the issue persists you may need to restore the device to factory settings.  The article below will walk you through both these steps.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Cheers,
    Jason H.

  • HT1351 Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".

    Whenever I try and eject my iPod from iTunes after it is done syncing a box pops us that says "The iPods' 'Owners iPod' cannot be ejected because it contains files that are in use by another application".iTunes is the only thing open on my computer so I don't understand what this could mean.  If anybody could help me out that would be great. Thanks

    Hello, cgtyoder. 
    Thank you for visiting Apple Support Communities. 
    Try resetting the iPod and power cycling your Mac to see if this message disappears.  If the issue persists you may need to restore the device to factory settings.  The article below will walk you through both these steps.
    How to reset iPod
    http://support.apple.com/kb/ht1320
    Cheers,
    Jason H.

  • Ipod cannot be updated because it contains files that are in use by an

    My fifth gen/30 ipod is a mess since I installed itunes 7.I can't update or eject the little guy .The message reads"cannot be updated because it contains files that are in use by another application"or "cannot be ejected because it contains files that are in use by another application" Any help would be very appreciated!
    Thanks!
    dell   Windows XP   30 gb video

    I had the same problem. I had to uninstall 7.0 and install 6.0 and was able to restore OK. I'm back using 6.0, but just got a second generation ipod nano, so I have to go to 7.0 or greater. My only words of wisdom are DO NOT SET ANY LOCKS until you are really sure you want to. Also with 7.0 I could not eject my ipod unless I went to the "safe to eject ipod" command. Apple has some problems to work out and I hope soon. Clumsy as best...............
    Dell Demension 8100 Desk Top   Windows XP  

  • IPod cannot be updated because it contains files in use by anaother applica

    Whenever I try to update my 60gb iPod, it tells me:
    iPod cannot be updated because it contains files in use by anaother application.
    How do I stop this from happening & applow my iPod to update?
    It's preventing me from watching some recent video downloads.

    Re: First Gen. Nano and 30 gig video
    I have been getting this same error on both of above referenced iPods that I have. I have tried to post questions on ipodgarage, and no one can answer this. I am seeing more and more people post this same problem.
    C'mon Apple. What is going on with this? Please help us. This problem only started happening after updating to iTunes 7.0.

  • Nano Error - The iPod cannot be ejected because it contains files that...

    I am receiving the following message from windows -
    The iPod cannot be ejected because it contains files that are in use by another application.
    Thus far I have
    reset me iPod, restores my iPod, uninstalled and installed iTunes. I have also removed Music Match Jukebox.
    Any help is appreciated.

    hi annicajess!
    The iPod cannot be ejected because it contains files that are in use by another application.
    let's try an experiment. first, let's check to see if the wee darling will disconnect properly if you switch off your antivirus and antispyware prior to an attempt at an eject.
    if you're still getting the message, let's try steadily switching off background applications prior to attempts to eject (the following article is actually about installer errors, but the technique is the same for this sort of thing):
    Close Applications Running in the Background
    can you identify which application is causing the problem?
    keep us posted.
    love, b

  • Cannot be updated because it contains files in use by another application

    I have spent hours looking for a solution to this problem after updating itunes to version 7.0.1.8 I was unable to update my ipod nano to version 1.2, came up with box stating cannot update ipod because it contains files that are in use by another application. Also could not eject ipod from itunes as it came up with same error, only way to disconnect was to 'safetly remove hardward' from notification area. After searching various sites I found a solution that worked Ist time and very easy.
    Look in the notification area at the bottom right of your screen, right click and remove/close any applications that might be using files, I closed OpenMG Jukebox, as soon as I had, my ipod could be updated in itunes and it could be ejected from itunes. I have now removed the OpenMG Jukebox from my system as I didn't use it anyway. Hope this helps others
      Windows XP  

    Look in the notification area at the bottom right of your screen, right click and remove/close any applications that might be using files, I closed OpenMG Jukebox, as soon as I had, my ipod could be updated in itunes and it could be ejected from itunes. I have now removed the OpenMG Jukebox from my system as I didn't use it anyway. Hope this helps others

  • "The iPod cannot be ejected because it contains files that are in use..."

    My iPod (20 gb, 4 gen) syncs fine, but when I go to eject it a window pops up saying "the iPod cannot be ejected because it contains files that are in use by another application."
    Unfortunately, there are no files on it (that I know of) that are being used by another application.
    I can't use the eject function on the task bar because I have Vista and it will corrupt the iPod. I've just been unplugging it with out ejecting, but was hoping there was a solution. Any advice?

    Are you running any anti-virus or spyware detection software in the background? Start closing programs located in the taskbar next to the clock and try ejecting the iPod.

  • The Ipod cannot be ejected because it contains files that are in use by ano

    When I want to eject my Ipod i get this message:
    The Ipod cannot be ejected because it contains files that are in use by another application.
    After I had put some songs on the ipod, i got that message. I thought maybe the new songs were the problem but de computer still doesn't want to eject my Ipod and there are no programes in use other than itunes.
    Does anybody know what to do???!!!
    greetings Mandarijn

    hi Mandarijn!
    The Ipod cannot be ejected because it contains files that are in use by another application.
    by any chance, do you have McAfee ActiveScan security software on that PC? i've seen that implicated a few times with this message.
    if you do have McAfee, as an experiment try switching that off prior to doing a sync. do you still get the message then?
    if the McAfee thing doesn't-help/isn't-relevant, let's try using the following techniques to see if we can identify if some other program is causing the message. (the article is actually about installation errors, but the techniques are relevant to this sort of investigation.)
    Close Applications Running in the Background
    love, b

  • HT1386 After downloading music to my Playlist, when I try to sync the music to my IPod, it gives the error (The IPOD cannot be ejected because it contains files that arer in use by another application.  What does this mean?

    After downloading songs to my Playlists, when I try to
    sync the music to my IPod, an error msge says
    "The IPod cannot be ejected because it contains
    files that are in use by another application".
    What does this mean??

    - Terminate the sync
    - Reboot the computer
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Try again. If still problems try:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP\
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

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